Bug 1044254

Summary: YaST2 UI Freeze after accepting License Agreement
Product: [openSUSE] openSUSE Tumbleweed Reporter: Ettore Di Giacinto <edigiacinto>
Component: YaST2Assignee: YaST Team <yast-internal>
Status: RESOLVED NORESPONSE QA Contact: Jiri Srain <jsrain>
Severity: Normal    
Priority: P5 - None CC: edigiacinto, lslezak
Version: CurrentFlags: lslezak: needinfo? (edigiacinto)
Target Milestone: ---   
Hardware: Other   
OS: Other   
URL: https://trello.com/c/Pvclh2O5
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---
Attachments: YaST2 logs and video
Zypper install of a package
Test 1 - Do also a zypper install in different tty
Test 2

Description Ettore Di Giacinto 2017-06-14 09:40:07 UTC
Created attachment 728888 [details]
YaST2 logs and video

During the install process, repositories gets added correctly, but when accepting the first license (non-oss) the YaST UI freezes, making impossible to continue or abort the installation.

I'm attaching the YaST2 logs and the openQA video.

Some background:

I'm writing a component for OpenQA that handles http network request from the guest machine and route them to another host. In this test, d.o.o repositories (non-oss and oss) are routed to the OpenQA mirrored assets for the build (serving then same repositories content for both). 
Progress issue: https://progress.opensuse.org/issues/17436
Comment 1 Michal Filka 2017-06-16 07:24:16 UTC
According the logs, installer is in loop of:

2017-06-14 04:04:01 <0> install(3895) [Pkg] Callbacks.YCP.cc(evaluate):234 Evaluating callback (registered funciton: ruby_reference)
2017-06-14 04:04:01 <0> install(3895) [Ruby] packages/dummy_callbacks.rb:331 Empty ProgressDownload callback, returning true

Could you pls check that your "proxy" is forwarding everything as expected.

Any other notes?
Comment 2 Ettore Di Giacinto 2017-06-16 08:34:00 UTC
Created attachment 729209 [details]
Zypper install of a package

To test if the proxy component is working, i chrooted in the environment that needed to be upgraded and performed a zypper install, which worked. Even tho, i'm not sure UI should freeze, but instead should return an error - if can be helpful i can setup another test and give more logs to trace back the error.
Comment 3 Ettore Di Giacinto 2017-06-16 11:18:55 UTC
not sure if it's related to the problem, but from the logs i noticed this line:

2017-06-14 04:02:12 <3> install(3895) [Ruby] modules/ProductLicense.rb:119 Wrong license ID ''

Could be that two repos that are supplying the same repository content ( and license too) are conflicting someway? 
Anyway i'll attach more logs as soon as i prepare another testing environment.
Comment 4 Ettore Di Giacinto 2017-06-20 13:44:06 UTC
Created attachment 729524 [details]
Test 1 - Do also a zypper install in different tty
Comment 5 Ettore Di Giacinto 2017-06-20 13:49:27 UTC
Created attachment 729526 [details]
Test 2

Both tests contains the video of the UI freezes - the second one is "cleaner", without chrooting and testing if zypper installs are successful. Not sure, but it seems the culprit can be also that having a failure in returning directory.yast served in the repository may get the UI freeze.
Comment 6 Ladislav Slezák 2017-09-14 07:12:39 UTC
Sorry for late answer, are you still able to reproduce the issue with the latest Tumbleweed?

Can you reproduce it without the proxy component?

Can I somehow reproduce it locally (outside openQA)?
Comment 7 Ladislav Slezák 2017-11-24 10:05:35 UTC
I do not know if it still valid, if you can still reproduce it in the latest TW then reopen and provide the requested info. Thank you.