Bug 1044254

Summary:	YaST2 UI Freeze after accepting License Agreement
Product:	[openSUSE] openSUSE Tumbleweed	Reporter:	Ettore Di Giacinto <edigiacinto>
Component:	YaST2	Assignee:	YaST Team <yast-internal>
Status:	RESOLVED NORESPONSE	QA Contact:	Jiri Srain <jsrain>
Severity:	Normal
Priority:	P5 - None	CC:	edigiacinto, lslezak
Version:	Current	Flags:	lslezak: needinfo? (edigiacinto)
Target Milestone:	---
Hardware:	Other
OS:	Other
URL:	https://trello.com/c/Pvclh2O5
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	YaST2 logs and video Zypper install of a package Test 1 - Do also a zypper install in different tty Test 2

Description Ettore Di Giacinto 2017-06-14 09:40:07 UTC

Created attachment 728888 [details]
YaST2 logs and video

During the install process, repositories gets added correctly, but when accepting the first license (non-oss) the YaST UI freezes, making impossible to continue or abort the installation.

I'm attaching the YaST2 logs and the openQA video.

Some background:

I'm writing a component for OpenQA that handles http network request from the guest machine and route them to another host. In this test, d.o.o repositories (non-oss and oss) are routed to the OpenQA mirrored assets for the build (serving then same repositories content for both). 
Progress issue: https://progress.opensuse.org/issues/17436

Comment 1 Michal Filka 2017-06-16 07:24:16 UTC

According the logs, installer is in loop of:

2017-06-14 04:04:01 <0> install(3895) [Pkg] Callbacks.YCP.cc(evaluate):234 Evaluating callback (registered funciton: ruby_reference)
2017-06-14 04:04:01 <0> install(3895) [Ruby] packages/dummy_callbacks.rb:331 Empty ProgressDownload callback, returning true

@Ettore
Could you pls check that your "proxy" is forwarding everything as expected.

@Lada
Any other notes?

Comment 2 Ettore Di Giacinto 2017-06-16 08:34:00 UTC

Created attachment 729209 [details]
Zypper install of a package

To test if the proxy component is working, i chrooted in the environment that needed to be upgraded and performed a zypper install, which worked. Even tho, i'm not sure UI should freeze, but instead should return an error - if can be helpful i can setup another test and give more logs to trace back the error.

Comment 3 Ettore Di Giacinto 2017-06-16 11:18:55 UTC

not sure if it's related to the problem, but from the logs i noticed this line:

2017-06-14 04:02:12 <3> install(3895) [Ruby] modules/ProductLicense.rb:119 Wrong license ID ''

Could be that two repos that are supplying the same repository content ( and license too) are conflicting someway? 
Anyway i'll attach more logs as soon as i prepare another testing environment.

Comment 4 Ettore Di Giacinto 2017-06-20 13:44:06 UTC

Created attachment 729524 [details]
Test 1 - Do also a zypper install in different tty

Comment 5 Ettore Di Giacinto 2017-06-20 13:49:27 UTC

Created attachment 729526 [details]
Test 2

Both tests contains the video of the UI freezes - the second one is "cleaner", without chrooting and testing if zypper installs are successful. Not sure, but it seems the culprit can be also that having a failure in returning directory.yast served in the repository may get the UI freeze.

Comment 6 Ladislav Slezák 2017-09-14 07:12:39 UTC

Sorry for late answer, are you still able to reproduce the issue with the latest Tumbleweed?

Can you reproduce it without the proxy component?

Can I somehow reproduce it locally (outside openQA)?

Comment 7 Ladislav Slezák 2017-11-24 10:05:35 UTC

I do not know if it still valid, if you can still reproduce it in the latest TW then reopen and provide the requested info. Thank you.