Bug 106022

Summary:	LCD monitor HP Compaq NX6110 not recognized by installer OpenSUSE Beta 2
Product:	[openSUSE] SUSE LINUX 10.0	Reporter:	Juraj Trenkler <trenkler>
Component:	Installation	Assignee:	Marcus Schaefer <ms>
Status:	RESOLVED WONTFIX	QA Contact:	Klaus Kämpf <kkaempf>
Severity:	Minor
Priority:	P5 - None
Version:	Beta 2
Target Milestone:	---
Hardware:	i586
OS:	SUSE Other
Whiteboard:
Found By:	Other	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	File hwinfo.txt YaST2 logs

Description Juraj Trenkler 2005-08-20 20:22:18 UTC

Installer on OpenSUSE Beta 2 does not recognize LCD monitor of HP Compaq NX6110.
It installs AUO AUO monitor instead. Repair has to be done manually by Yast.

Comment 1 Danny Al-Gaaf 2005-08-21 13:51:46 UTC

please open bugs for openSUSE against SUSE 10.0 as product. Please read http://
www.opensuse.org/index.php/Submit_a_bug befor open a bug.

Comment 2 Arvin Schnell 2005-08-21 19:11:12 UTC

Please provide YaST2 logs and hwinfo output as descriped on the web page
above.

Comment 3 Juraj Trenkler 2005-08-21 19:47:24 UTC

Created attachment 46794 [details]
File hwinfo.txt

Comment 4 Juraj Trenkler 2005-08-21 19:52:30 UTC

Created attachment 46795 [details]
YaST2 logs

Comment 5 Arvin Schnell 2005-08-22 07:47:31 UTC

Marcus, please have a look.

Comment 6 Marcus Schaefer 2005-08-22 08:14:17 UTC

The monitor is detected as generic monitor which means there is no  
real detection from libhd:  
  
59: None 00.0: 10000 Monitor  
  [Created at fb.70]  
  Unique ID: rdCR.EY_qmtb9YY0  
  Hardware Class: monitor  
  Model: "Generic Monitor"  
  Vendor: "Generic"  
  Device: "Monitor"  
  Resolution: 800x600@75Hz  
  Driver Info #0:  
    Max. Resolution: 800x600  
    Vert. Sync Range: 50-90 Hz  
    Hor. Sync Range: 31-48 kHz  
  Config Status: cfg=new, avail=yes, need=no, active=unknown  
  
This happens if there is no DDC information available which is in  
almost all cases a hardware problem. Please check out the following:  
  
- Is the monitor connected via BNC cable ?  
- Is the monitor connected via a KVM switch ?  
- Is the monitor capable of doing DDC (monitor manual) 
 
 
The monitor is not part of the CDB so if somebody can send me specs 
I can add it but with the autodetection information this is not possible

Comment 7 Juraj Trenkler 2005-08-22 08:30:51 UTC

I am not technician and I cannot answer your questions. I reported this bug
because I see that Mandriva, Ubuntu-live or Knoppix use the right resolution for
LCD screen on nx6110.

Comment 8 Marcus Schaefer 2005-08-22 08:51:16 UTC

nice to know but how should I investigate or fix a bug without further 
information ?