Bug 106035

Summary: UK language/keyboard setup confusing
Product: [openSUSE] SUSE LINUX 10.0 Reporter: Jason Wallwork <dsp6q3t02>
Component: YaST2Assignee: Jiri Srain <jsrain>
Status: RESOLVED INVALID QA Contact: Klaus Kämpf <kkaempf>
Severity: Normal    
Priority: P5 - None    
Version: Beta 2   
Target Milestone: ---   
Hardware: i686   
OS: All   
Whiteboard:
Found By: Customer Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Jason Wallwork 2005-08-21 06:17:59 UTC 
I like to use the UK setup because I'm Canadian and we use the British spelling
usually. I use the US keyboard though. When I choose UK language YaST also
chooses UK keyboard. In the past, I've changed this but with OpenSUSE, this
isn't obvious that it's changing to UK keyboard since it appears in the
secondary tab.

I didn't even realize it had done this until I finished the install and found
keys that didn't work correctly.

My suggestion would be to put the keyboard back on the front or popup a message
that warns those that choose UK language that UK keyboard is being assumed and
telling them how to change that.
Comment 1 Jiri Srain 2005-08-22 07:42:30 UTC 
It is possible to put the keyboard layout to the first tab of the installation  
proposal. Andreas, do you want me to do it? And into which position? 
 
I'm afraid that the first tab gets crowded in the near future...
Comment 2 Andreas Jaeger 2005-08-22 07:58:41 UTC 
I prefer not - Klaus, what do you think?
Comment 3 Stefan Hundhammer 2005-08-22 12:28:20 UTC 
We explicitly moved this out to the "expert" area to avoid confusion. This is 
clearly an expert option, not something to confront novice users with. This is 
why we now make a difference between simple and expert views - this request 
would defeat the purpose of that.
Comment 4 Jason Wallwork 2005-08-23 07:49:10 UTC 
I don't personally see this as being confusing or clearly an expert option. Does
every English-speaking country in the world except the US and Canada also use a
UK keyboard? Another way to make this "simpler" is to give the option of
Canadian English which would default to a US keyboard.
Comment 5 Stefan Hundhammer 2005-08-23 09:45:49 UTC 
See, _you_ personally don't see that as confusing. The great majority of our 
users does.
Comment 6 Jason Wallwork 2005-08-23 15:08:58 UTC 
Many Canadians are going to be very confused after they do the install and 
can't figure out why their keyboard is wacky! :) Why not just give the second 
option I mentioned - add Canadian English with default US keyboard? It's 
simple yet still does what we'd expect?
Comment 7 Stefan Hundhammer 2005-08-23 15:28:36 UTC 
Adding another language is not as trivial as it might seem. For Canada, should 
it be en_US or en_UK? Whatever we choose, lots of people will complain. 
 
How many Canadians prefer en_UK over en_US? Can the others simply be ignored? 
I don't think so. And no, we really don't want en_CA_UK vs. en_CA_US or 
something like that. There has to be a limit somewhere. ;-) 
 
If you select en_UK, you should be aware that that affects other settings, too 
- such as the keyboard. Then of course you have to change the keyboard. But 
this is no longer the mainstream user's case.
Comment 8 Jason Wallwork 2005-08-24 06:30:30 UTC 
I had thought in most areas that as Canadians we use the British English 
spelling but have since discovered that's not the case. I absolutely hate the 
American spelling of some words even though it does make more sense in many 
cases. But you're correct, it is more involved - I just hadn't realized that 
then.