Bug 113154

Summary:	Evolution fails to load calendar when configured to go against a groupwise server (when using Gnome)
Product:	[openSUSE] SUSE LINUX 10.0	Reporter:	Joe Harmon <jharmon>
Component:	Evolution	Assignee:	Forgotten User ex4EZfzxBL <forgotten_ex4EZfzxBL>
Status:	VERIFIED WORKSFORME	QA Contact:	Poornima Nayak <pnayak>
Severity:	Critical
Priority:	P5 - None	CC:	jrobiso2
Version:	Beta 4
Target Milestone:	---
Hardware:	Other
OS:	All
Whiteboard:
Found By:	Other	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	back trace running from a terminal running from a terminal E2K_DEBUG=4 log

Description Joe Harmon 2005-08-25 20:34:59 UTC

I configured evolution to go against a groupwise server and it crashed when
trying to download the email. This is in beta 3 of suse linux 10.0

Comment 1 JP Rosevear 2005-08-25 21:06:41 UTC

Back trace?

Comment 2 Joe Harmon 2005-08-25 21:10:39 UTC

Created attachment 47670 [details]
back trace

Comment 3 Susarla Parthasarathi 2005-08-29 07:15:02 UTC

Its crashing because of a calendar item. 

is it possible to get the console messages? 
  * Run evolution from console using the command 'evolution-2.4'
  * get the console messages and put them here.

Comment 4 Joe Harmon 2005-08-29 14:52:50 UTC

Created attachment 48025 [details]
running from a terminal

done

Comment 5 Joe Harmon 2005-08-29 14:58:24 UTC

sorry, ignore that last attachement. I don't know what happened.

Comment 6 Joe Harmon 2005-08-29 14:59:22 UTC

Created attachment 48029 [details]
running from a terminal

Comment 7 Joe Harmon 2005-08-31 21:45:54 UTC

I just put on beta 4 and I found that it no longer crashes, but the calendar
won't load. The interesting thing is that the calendar will load if I use
evolution in KDE. If I use evolution in GNOME, then I seem to have the problem.

Comment 8 Jain Vivek 2005-09-01 05:08:31 UTC

Changing the summary to reflect the problem, re-assigning it to chenthill.

Comment 9 Forgotten User ex4EZfzxBL 2005-09-04 08:28:25 UTC

I have tested this in beta4 and the calendar gets loaded properly in GNOME. Please 
attach the soap traces from evolution-data-server by setting GROUPWISE_DEBUG=1.
This can be done by starting evolution-data-server ina seperate terminal as follows
$export GROUPWISE_DEBUG=1
$/opt/gnome/libexec/evolution-data-server-1.4
and run evolution in another terminal. Thanks.

Comment 10 Joe Harmon 2005-09-05 12:46:50 UTC

This might take me a couple of days until it fails again. I also found out that
it is happening in KDE as well. You mentioned that it was a calendar item, but I
don't think it is. I think that it is certain emails that I receive. It appears
to happen when it get stuck on certain email messages. Hoever, the next time it
happens I will get a soap trace and a stack trace (now that I have the debugino
packages).

Comment 11 Michael Gross 2005-09-06 09:00:14 UTC

Please understand that this is not a blocker.
Reducing severity to `critical'.

Comment 12 Joe Harmon 2005-09-06 14:07:55 UTC

(In reply to comment #11)
> Please understand that this is not a blocker.
> Reducing severity to `critical'.

I marked it as a blocker because at the time it was crashing. I didn't have the
debuginfo files at the time so I couldn't get a stack trace.

Comment 13 Jonathon Robison 2005-09-07 13:26:11 UTC

Created attachment 49058 [details]
E2K_DEBUG=4 log

Comment 14 Mark Gordon 2005-09-09 22:29:50 UTC

This working on RC1 for Nat earlier today.

Comment 15 Joe Harmon 2005-09-21 14:04:52 UTC

I have not been able to reproduce this in RC4