Bug 1137615 (CVE-2019-12248)

Summary:	VUL-1: CVE-2019-12248: otrs: system does not sanitize malicious incoming email [OSA-2019-08]
Product:	[openSUSE] openSUSE Distribution	Reporter:	Alexander Bergmann <abergmann>
Component:	Other	Assignee:	Christian Wittmer <chris>
Status:	RESOLVED FIXED	QA Contact:	Security Team bot <security-team>
Severity:	Minor
Priority:	P3 - Medium	CC:	abergmann, chris, meissner
Version:	Leap 42.3
Target Milestone:	---
Hardware:	Other
OS:	Other
URL:	https://smash.suse.de/issue/234479/
Whiteboard:
Found By:	Security Response Team	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Alexander Bergmann 2019-06-07 10:24:53 UTC

ID: OSA-2019-08
Date: 2019-05-31
Title: Loading External Image Resources
Severity: 3.5. low
Product: OTRS 7.0.x, OTRS 6.0.x, OTRS 5.0.x
Fixed in: OTRS 7.0.8, OTRS 6.0.19, OTRS 5.0.36
FULL CVSS v3 VECTOR: CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N/E:U/RL:O/RC:U
References: CVE-2019-12248

Privilege Escalation

An attacker could send a malicious email to an OTRS system. If a logged in
agent user quotes it, the email could cause the browser to load external
image resources.

References:
http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2019-12248
http://people.canonical.com/~ubuntu-security/cve/2019/CVE-2019-12248.html
https://community.otrs.com/security-advisory-2019-08-security-update-for-otrs-framework/

Comment 1 Alexander Bergmann 2019-06-07 10:25:11 UTC

Only affects openSUSE Factory.

Comment 2 Christian Wittmer 2019-06-29 09:52:38 UTC

ongoing work

Comment 3 Swamp Workflow Management 2019-06-29 11:50:14 UTC

This is an autogenerated message for OBS integration:
This bug (1137615) was mentioned in
https://build.opensuse.org/request/show/712523 Factory / otrs

Comment 4 Tomáš Chvátal 2019-07-11 11:42:46 UTC

This is automated batch bugzilla cleanup.

The openSUSE 42.3 changed to end-of-life (EOL [1]) status. As such
it is no longer maintained, which means that it will not receive any
further security or bug fix updates.
As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of 
openSUSE (At this moment openSUSE Leap 15.1, 15.0 and Tumbleweed) please
feel free to reopen this bug against that version (!you must update the
"Version" component in the bug fields, do not just reopen please), or
alternatively create a new ticket.

Thank you for reporting this bug and we are sorry it could not be fixed
during the lifetime of the release.

[1] https://en.opensuse.org/Lifetime

Comment 5 Marcus Meissner 2019-07-11 13:52:16 UTC

I think this was only needed for Factory -> fixed

Comment 6 Swamp Workflow Management 2020-04-08 12:40:17 UTC

This is an autogenerated message for OBS integration:
This bug (1137615) was mentioned in
https://build.opensuse.org/request/show/792434 15.1+Backports:SLE-15+Backports:SLE-15-SP1 / otrs

Comment 7 Swamp Workflow Management 2020-04-09 10:20:13 UTC

This is an autogenerated message for OBS integration:
This bug (1137615) was mentioned in
https://build.opensuse.org/request/show/792677 15.1+Backports:SLE-15+Backports:SLE-15-SP1 / otrs
https://build.opensuse.org/request/show/792678 15.1+Backports:SLE-15+Backports:SLE-15-SP1 / otrs

Comment 8 Swamp Workflow Management 2020-04-22 12:40:13 UTC

This is an autogenerated message for OBS integration:
This bug (1137615) was mentioned in
https://build.opensuse.org/request/show/796277 15.1 / otrs

Comment 9 Swamp Workflow Management 2020-04-25 19:13:59 UTC

openSUSE-SU-2020:0551-1: An update that fixes 18 vulnerabilities is now available.

Category: security (moderate)
Bug References: 1122560,1137614,1137615,1139406,1141430,1141431,1141432,1156431,1157001,1160663,1168029,1168030,1168031,1168032
CVE References: CVE-2019-10067,CVE-2019-12248,CVE-2019-12497,CVE-2019-12746,CVE-2019-13457,CVE-2019-13458,CVE-2019-16375,CVE-2019-18179,CVE-2019-18180,CVE-2019-9752,CVE-2019-9892,CVE-2020-1765,CVE-2020-1766,CVE-2020-1769,CVE-2020-1770,CVE-2020-1771,CVE-2020-1772,CVE-2020-1773
Sources used:
openSUSE Leap 15.1 (src):    otrs-5.0.42-lp151.2.3.1
openSUSE Backports SLE-15-SP1 (src):    otrs-5.0.42-bp151.3.3.1
openSUSE Backports SLE-15 (src):    otrs-5.0.42-bp150.2.10.1

Comment 10 Swamp Workflow Management 2020-09-20 04:22:05 UTC

openSUSE-SU-2020:1475-1: An update that fixes 18 vulnerabilities is now available.

Category: security (moderate)
Bug References: 1122560,1137614,1137615,1139406,1141430,1141431,1141432,1156431,1157001,1160663,1168029,1168030,1168031,1168032
CVE References: CVE-2019-10067,CVE-2019-12248,CVE-2019-12497,CVE-2019-12746,CVE-2019-13457,CVE-2019-13458,CVE-2019-16375,CVE-2019-18179,CVE-2019-18180,CVE-2019-9752,CVE-2019-9892,CVE-2020-1765,CVE-2020-1766,CVE-2020-1769,CVE-2020-1770,CVE-2020-1771,CVE-2020-1772,CVE-2020-1773
JIRA References: 
Sources used:
openSUSE Leap 15.2 (src):    otrs-6.0.29-lp152.2.3.4
openSUSE Leap 15.1 (src):    otrs-6.0.29-lp151.2.6.2
openSUSE Backports SLE-15-SP2 (src):    otrs-6.0.29-bp152.2.5.4
openSUSE Backports SLE-15-SP1 (src):    otrs-6.0.29-bp151.3.6.2

Comment 11 Swamp Workflow Management 2020-09-23 13:20:52 UTC

openSUSE-SU-2020:1509-1: An update that fixes 18 vulnerabilities is now available.

Category: security (moderate)
Bug References: 1122560,1137614,1137615,1139406,1141430,1141431,1141432,1156431,1157001,1160663,1168029,1168030,1168031,1168032
CVE References: CVE-2019-10067,CVE-2019-12248,CVE-2019-12497,CVE-2019-12746,CVE-2019-13457,CVE-2019-13458,CVE-2019-16375,CVE-2019-18179,CVE-2019-18180,CVE-2019-9752,CVE-2019-9892,CVE-2020-1765,CVE-2020-1766,CVE-2020-1769,CVE-2020-1770,CVE-2020-1771,CVE-2020-1772,CVE-2020-1773
JIRA References: 
Sources used:
openSUSE Backports SLE-15-SP2 (src):    otrs-6.0.29-bp152.2.8.1