Bug 115140

Summary:	installation gets stuck when "preparing your hard disk"
Product:	[openSUSE] SUSE LINUX 10.0	Reporter:	Olli Lehto <olli.lehto>
Component:	Installation	Assignee:	Hubert Mantel <mantel>
Status:	RESOLVED WONTFIX	QA Contact:	Klaus Kämpf <kkaempf>
Severity:	Normal
Priority:	P5 - None
Version:	Beta 4
Target Milestone:	---
Hardware:	x86
OS:	Other
Whiteboard:
Found By:	Beta-Customer	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	/var/log/YaST2/ directory

Description Olli Lehto 2005-09-03 14:54:53 UTC

I've tried installation a couple of times and sometimes installation got stuck
in the "preparing your hard disk" phase, when normally starts formatting of
partitions. Bush buttons of the dialog don't work, power switch is needed.

Fujitsu-Siemen Amilo A 7620

Comment 1 Lukas Ocilka 2005-09-05 07:27:23 UTC

Please, provide YaST logs if possible

http://www.opensuse.org/index.php/Bug_Reporting_FAQ#YaST

Thanks

Comment 2 Olli Lehto 2005-09-05 09:22:56 UTC

Created attachment 48755 [details]
/var/log/YaST2/ directory

Comment 3 Lukas Ocilka 2005-09-05 09:30:43 UTC

arvin, fehr, please have a look at it.

Comment 4 Olli Lehto 2005-09-05 09:38:41 UTC

I noticed that the logs I sent may not be relevant to the case: I had to kill
the installation using power switch. Is it possible to get logs of installations
that get locked this way? I've noticed this same problem with an earlier release
version, too. After all, trying the installation again helped, the problem seems
to be random by nature.

Comment 5 Thomas Fehr 2005-09-05 09:40:56 UTC

Are the logs really from a hanging install?

I can see no hang, but error messages that are caused by the fact that device
nodes are created asynchronously by udev while YaST2 cannot know when they will
be there.

Comment 6 Thomas Fehr 2005-09-05 09:45:14 UTC

Ok, if the machine really hangs randomly I consider this either a kernel 
or a hardware problem. So far I did not get any error reports about hangs 
within yast2-storage related code. 
If the system really locks hard it is unfortunately not any more possible to 
get YaST2 related logs any more since these a stored in memory and copied to
the disk at end of first stage installation. 

Reassigning this to kernel, they should know better what data they need to
detect possible cause for the hang.

Comment 7 Hubert Mantel 2005-09-05 13:04:34 UTC

Did you try "safe settings" as well? Did you try the various ACPI parameters
such as "acpi=off"?

Comment 8 Olli Lehto 2005-09-05 17:03:40 UTC

Is "safe settings"=Failsafe (boot choice"?
But the problem is that I've seen the problematic situation a couple of times.
Every time the next try was a success. I just thought that the situation may be
embarrassing when you get into it for the first time.

Comment 9 Hubert Mantel 2005-09-27 11:27:52 UTC

I still don't see whether a failsafe boot works or not!

Comment 10 Olaf Kirch 2005-11-15 11:47:58 UTC

No feedback in 1.5 months, closing