Bug 116095

Summary:	Audigy2 gets detected by YaST, but no sound
Product:	[openSUSE] SUSE LINUX 10.0	Reporter:	Stefan Fent <stefan.fent>
Component:	Sound	Assignee:	Takashi Iwai <tiwai>
Status:	RESOLVED WONTFIX	QA Contact:	E-mail List <qa-bugs>
Severity:	Normal
Priority:	P5 - None
Version:	RC 1
Target Milestone:	---
Hardware:	x86-64
OS:	All
Whiteboard:
Found By:	Development	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Stefan Fent 2005-09-09 11:50:27 UTC

Hi,

I have an audigy 2 soundcard, which gets detected by YaST, but I cannot play any
sound.
modules:

snd_pcm_oss            87200  0 
snd_mixer_oss          38272  1 snd_pcm_oss
snd_emu10k1           154820  0 
snd_rawmidi            49184  1 snd_emu10k1
snd_seq_device         27152  2 snd_emu10k1,snd_rawmidi
snd_ac97_codec        133700  1 snd_emu10k1
snd_pcm               137608  3 snd_pcm_oss,snd_emu10k1,snd_ac97_codec
snd_timer              47240  2 snd_emu10k1,snd_pcm
snd_ac97_bus           19584  1 snd_ac97_codec
snd_page_alloc         29456  2 snd_emu10k1,snd_pcm
snd_util_mem           22656  1 snd_emu10k1
snd_hwdep              28704  1 snd_emu10k1
snd                    96768  10
snd_pcm_oss,snd_mixer_oss,snd_emu10k1,snd_rawmidi,snd_seq_device,snd_ac97_codec,snd_pcm,snd_timer,snd_util_mem,snd_hwdep
soundcore              28448  1 snd

f172:~ # rcalsasound restart
Shutting down sound driver                                           done
Starting sound driver:  emu10k1                                      done
/usr/sbin/alsactl: load_state:1236: No soundcards found...
f172:~ # 

f172:~ # cat /proc/asound/cards 
--- no soundcards ---
f172:~ #

You can grab missing info from f172, but tell me before rebooting, it's my desktop

Comment 1 Stefan Fent 2005-09-09 11:54:10 UTC

Here is what I found in /var/log/messages:

Sep  9 13:29:00 linux alsactl: resmgr: communication failure: Broken pipe
Sep  9 13:29:02 linux alsactl: resmgr: communication failure: Broken pipe
Sep  9 13:29:06 linux alsactl: resmgr: communication failure: Broken pipe
Sep  9 13:30:11 linux alsactl: resmgr: communication failure: Broken pipe

and after rcalsasound restart:

Sep  9 13:52:25 linux resmgr[5263]: set_facl() - ACL error on /dev/snd/timer,
acl_set_file: No such file or directory

but the file is there.

Comment 2 Takashi Iwai 2005-09-09 12:32:50 UTC

The error messages are irrelevant.  If it's detected and probed, the entry must
appear in /proc/asound/cards.

Any other error messages when you run "rcalsasound restart"?
Also show the output of "hwinfo --sound".

Comment 3 Stefan Fent 2005-09-09 13:00:51 UTC

hwinfo --sound doesn't show anything

f172:~ # rcalsasound restart
Shutting down sound driver                                           done
Starting sound driver:  emu10k1                                      done
/usr/sbin/alsactl: load_state:1236: No soundcards found...
f172:~ #

That's all, besides the error in /var/log/messages

Comment 4 Takashi Iwai 2005-09-09 13:30:17 UTC

Then please show the output of "lspci -nv".

Comment 5 Stefan Fent 2005-09-09 14:05:07 UTC

I have abnsolutely no idea what is happening here:
after looking in lspci, I didn't find the card; so I rebooted 9.3 (where it
always worked) to see wether it is broken. No, worked with 9.3.
Then I rebooted again with 10.0 - and there it was. 
Now it's working.

What you wanted to see in lspci-nv is problably this:

00:08.0 Class 0401: 1102:0004 (rev 04)
        Subsystem: 1102:1002
        Flags: bus master, medium devsel, latency 32, IRQ 193
        I/O ports at b000 [size=64]
        Capabilities: [dc] Power Management version 2

00:08.1 Class 0980: 1102:7003 (rev 04)
        Subsystem: 1102:0060
        Flags: bus master, medium devsel, latency 32
        I/O ports at b400 [size=8]
        Capabilities: [dc] Power Management version 2

00:08.2 Class 0c00: 1102:4001 (rev 04) (prog-if 10)
        Subsystem: 1102:0010
        Flags: bus master, medium devsel, latency 32, IRQ 185
        Memory at 00000000fa014000 (32-bit, non-prefetchable) [size=2K]
        Memory at 00000000fa010000 (32-bit, non-prefetchable) [size=16K]
        Capabilities: [44] Power Management version 2

Still remains the question: where was it gone?

Comment 6 Takashi Iwai 2005-09-09 14:08:11 UTC

Hmm, it's really weird.  Problems with something deep in the PCI core stuff?
Sorry, I have no clue...  Is it reproducible after a cold reboot?

Comment 7 Joseph Hwang 2005-10-12 16:56:13 UTC

I am getting the same problem: I hear choppy "Login" sound, but the sound 
players and recorders have no sound.  It's Audigy 2 on Dell with Pentium D.

Comment 8 Takashi Iwai 2005-10-27 10:42:14 UTC

Try to play a WAV file via aplay
    % aplay -vv foo.wav

It shows VU meter.  If it's proceeding without stall but no sound comes out, check the mixer status.  If the playback stops, it's an IRQ problem.

Comment 9 Stefan Fent 2005-10-27 10:55:23 UTC

As I stated in comment #5, This problem disappeared after a warm reboot.
since then it always worked. I have no idea why this changed.

Comment 10 Stefan Fent 2005-10-27 10:59:14 UTC

aplay -vv foo.wav works fine as well.

Comment 11 Takashi Iwai 2007-02-16 18:17:45 UTC

Does this still appear in the recent version?

Comment 12 Stefan Fent 2007-02-19 08:42:22 UTC

Sorry - I don't have this machine anymore. Setting needinfo to Joseph.

Comment 13 Andreas Jaeger 2007-08-11 15:38:22 UTC

No reaction since more than 2 months, therefore closing as CANTFIX (aka WONTFIX).

If you can provide the needed information, feel free to reopen the bug.