Bug 116996

Summary:	Kernel update breaks USB support
Product:	[openSUSE] SUSE LINUX 10.0	Reporter:	Brent Selch <bselch>
Component:	Kernel	Assignee:	Hubert Mantel <mantel>
Status:	RESOLVED FIXED	QA Contact:	E-mail List <qa-bugs>
Severity:	Normal
Priority:	P5 - None
Version:	RC 1
Target Milestone:	---
Hardware:	x86
OS:	All
Whiteboard:
Found By:	Other	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Brent Selch 2005-09-14 15:11:33 UTC

Kernel update applied via YOU during installation causes USB to stop
functioning. Cannot complete installation.

Comment 1 Olaf Kirch 2005-09-14 18:01:40 UTC

Hm, that's somewhat vague - exactly what stopped working?  Does the
machine crash? Or are you just unable to use certain usb devices? Please
provide the boot.msg file and hwinfo output.

Without a minimum of information we will not be able to do anything
useful with this report.

Comment 2 Brent Selch 2005-09-14 18:07:58 UTC

Sorry about the vagueness. When installing RC1, everything seems to proceed
properly through the point where YOU can be run. One of the updates listed is a
kernel update. After installing this update, the installer asks to reboot, and
upon reboot, USB devices no longer function as well as network devices. As I
only have access to a USB keyboard/mouse, I am unable to continue the installation. 

I am unable to get the boot.msg and hwinfo for you, as the keyboard and mouse do
not work.

Comment 3 Olaf Kirch 2005-09-15 10:02:50 UTC

I don't know much about that update kernel for RC1; but I suggest trying 
with RC2 (or whatever the latest available release candidate is) 
 
(BTW there's an easy way to capture info even without keyboard etc - 
boot a working kernel; add these lines to /etc/init.d/boot.local: 
 
/sbin/dmesg > /tmp/boot.log 
/usr/sbin/hwinfo > /tmp/hwinfo 
 
then boot the broken kernel.

Comment 4 Brent Selch 2005-09-15 12:32:20 UTC

RC1 is the latest publicly available RC. I've reinstalled without the kernel
update, and everything seems fine. I'll try the tip above later today with the
new kernel.

Comment 5 Hubert Mantel 2005-09-27 11:28:50 UTC

I will assume this one is fixed. Feel free to re-open if you encounter the
problem again.