Bug 119208

Summary:	NVidia kernel module hangs Asus L5D series notebook
Product:	[openSUSE] SUSE LINUX 10.0	Reporter:	Simon Morgan <simonmorgan>
Component:	X11 3rd Party	Assignee:	Lonni Friedman <lfriedman>
Status:	RESOLVED WONTFIX	QA Contact:	E-mail List <qa-bugs>
Severity:	Normal
Priority:	P3 - Medium	CC:	aritger, sndirsch
Version:	unspecified
Target Milestone:	---
Hardware:	x86-64
OS:	SUSE Other
Whiteboard:
Found By:	Beta-Customer	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	nvidia-bug-report.log

Description Simon Morgan 2005-09-28 12:22:54 UTC

On kernels 2.6.10 and above (SuSE 9.3 & 10.0) the NVidia kernel module
intermittently hangs the machine.

The kernel parameters "noapic nolapic" must be passed on the GRUB command line
to fix this.

I have also reported this to NVidia but nothing happened so I submit it here.

Comment 1 Stefan Dirsch 2005-09-28 12:30:31 UTC

Could you add the result of nvidia-bug-report.sh? Thanks.

Comment 2 Simon Morgan 2005-09-29 13:29:03 UTC

Created attachment 51147 [details]
nvidia-bug-report.log

not sure how useful this will be, i can't get the machine to run long enough to
generate the bug report without adding the "noapic nolapic" options to the
kernel command line.

Comment 3 Stefan Dirsch 2006-03-18 21:22:41 UTC

Does this still happen with the latest NVIDIA driver and/or SUSE 10.1 (Beta 8 is out now).

Comment 4 Simon Morgan 2006-04-06 15:35:50 UTC

(In reply to comment #3)
> Does this still happen with the latest NVIDIA driver and/or SUSE 10.1 (Beta 8
> is out now).
> 

Yes, on both SUSE 10 and SUSE 10.1 with the default kernel and vanilla 2.6.16.x releases (with neccessarily patched latest NVIDIA driver). Without the nolapic/noapic options on the grub command line the graphics subsystem hangs, thankfully I can still cleanly shutdown by pressing the off button so obviously the whole system hasn't hung, only the graphics driver, plus the system goes into overdrive when this happens so there may be some kind of race condition causing it - I know there is a BIOS bug with the APIC on this particular machine that the latest OpenSolaris picks up on and that also prevents it from running 64-bit Win-XP but ASUS don't seem to care about it and after more than a year have yet to release a fix.

Comment 5 Stefan Dirsch 2006-04-18 09:59:19 UTC

JFYI, on April 7, 2006 a new NVIDIA driver has been released. Might be worth a try.

Comment 6 Simon Morgan 2006-04-18 13:49:11 UTC

Tried that, no difference, it still needs the nolapic option on the kernel command line.

Comment 7 Stefan Dirsch 2006-04-18 13:55:28 UTC

Ok. Thanks for the update.

Comment 8 Stefan Dirsch 2006-06-15 09:44:36 UTC

May I ask you again to check latest NVIDIA driver 1.0-8762 - released on May 22, 2006 on SUSE 10.1? Thanks.

Comment 9 Simon Morgan 2006-06-22 08:11:22 UTC

So far it seems to be stable with the default SUSE 10.1 kernel and the 8762 NVIDIA driver - still hangs when using the latest vanilla kernel (2.6.17.1) though.

Comment 10 Stefan Dirsch 2006-06-22 08:17:00 UTC

Thanks for the update!

Comment 11 Simon Morgan 2006-07-21 08:54:15 UTC

I've had a chance to test further now on both SUSE 10.1 and SLED 10 - both 64 bit and 32 bit versions, using both default and vanilla kernels - and the system is still unstable when using the NVIDIA binary. The only solution I've found is to set the kernel boot parameter 'nolapic' on the grub command line, this returns stability to the system and also seems to make a slight improvement to the speed of the system. I'm pretty sure now that this problem is due to a faulty bios implementation on this particular machine.

Comment 12 Stefan Dirsch 2006-07-21 10:08:15 UTC

Thanks for the update!

Comment 13 Stefan Dirsch 2006-08-02 06:16:09 UTC

I've now been told by NVIDIA that the information in the bug points to an SBIOS bug, not an nvidia driver bug. ==> WONTFIX