Bug 1199115

Summary: self-install both SLE Micro and Leap Micro 5.2 hang at / after verification step (force reboot needed)
Product: [openSUSE] PUBLIC SUSE Linux Enterprise Micro 5.2 Reporter: Lubos Kocman <lubos.kocman>
Component: InstallationAssignee: Jiri Srain <jsrain>
Status: RESOLVED FIXED QA Contact: Jiri Srain <jsrain>
Severity: Major    
Priority: P5 - None CC: guillaume.gardet, jalausuch, mloviska
Version: unspecified   
Target Milestone: ---   
Hardware: Other   
OS: Other   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---
Attachments: boot-of-both-in-parallel
destroy-vda-in-parallel
writing-image-in-parallel
verifying-image-in-parallel
both_vms_stuck_after_verification-leap-is-blank

Description Lubos Kocman 2022-05-02 17:59:11 UTC
Hello

I just wanted to compare the self-install dvd image experience for both Leap and SLE Micro and it's more or less the same.

I do have a Leap 15.4 host with qemu-kvm / virt-manager setup with 20 GB/4GB ram image running in parallel for each. Using the self-install DVD in both cases.


What happens after verification is that the machine seems to be "stuck", cpu used at 100%. Leap Micro VM goes blank after verification dialog, while sle micro is still open. I did leave it for 15 minutes and there was no change so far.

Was this tested on qemu? I did not try real hardware though.
Comment 1 Lubos Kocman 2022-05-02 17:59:35 UTC
Created attachment 858577 [details]
boot-of-both-in-parallel
Comment 2 Lubos Kocman 2022-05-02 18:00:22 UTC
Created attachment 858578 [details]
destroy-vda-in-parallel
Comment 3 Lubos Kocman 2022-05-02 18:00:40 UTC
Created attachment 858579 [details]
writing-image-in-parallel
Comment 4 Lubos Kocman 2022-05-02 18:01:00 UTC
Created attachment 858580 [details]
verifying-image-in-parallel
Comment 5 Lubos Kocman 2022-05-02 18:02:00 UTC
Created attachment 858581 [details]
both_vms_stuck_after_verification-leap-is-blank

Interestingly here the behavior varies. Both VMs appear to be stuck, just in Leap we seem to got out from ncruses dialog
Comment 6 Lubos Kocman 2022-05-02 18:04:09 UTC
Both machines seem to boot fine after "force reset". I waited for 10 minutes after "blank screen appeared" to ensure that all data is synced.

The expected reboot simply doesn't happen.
Comment 7 Lubos Kocman 2022-05-02 18:04:49 UTC
Note: I will not block RC of Leap Micro on this, since SLE Micro seem to suffer from the same issue and is already GA.
Comment 8 Lubos Kocman 2022-05-02 18:16:57 UTC
I also reported https://jira.suse.com/browse/SMO-103 to reduce frustration with VMs and self-install
Comment 9 Lubos Kocman 2022-05-03 08:20:13 UTC
*** Bug 1197877 has been marked as a duplicate of this bug. ***
Comment 10 Lubos Kocman 2022-05-04 10:43:25 UTC
Richard mentioned on today's call that the self-install issue was already fixed for MicroOS. We just need to backport the change.
Comment 11 Lubos Kocman 2022-05-04 10:45:24 UTC
Link from Richard.
Comment 14 Lubos Kocman 2022-05-06 11:51:15 UTC
https://build.opensuse.org/request/show/975400 if this works I'd submit it to SLE Micro as well. Jiri told me that there is no plan for further respin of images, so at least it will be fixed in the 5.3
Comment 15 OBSbugzilla Bot 2022-05-06 12:40:05 UTC
This is an autogenerated message for OBS integration:
This bug (1199115) was mentioned in
https://build.opensuse.org/request/show/975401 Micro:5.2 / SUSE-MicroOS
Comment 16 Lubos Kocman 2022-05-06 13:57:15 UTC
Works like a charm, I'll submit also SR for SUSE:MicroOS
Comment 17 Lubos Kocman 2022-05-06 14:02:51 UTC
Update, we won't make sr for SLE Micro at this time as 5.3 setup is not yet ready and 5.2 does not plan to respin images.

Therefore leaving open and assigned to Jiri.
Comment 18 Jose Lausuch 2022-05-06 17:18:57 UTC
Interestingly, this actually works in openQA:
https://openqa.opensuse.org/tests/2331621

The test is not doing anything special, just pressing enter twice to accept the messages on the prompt, then it waits for login prompt, so this screen: https://openqa.opensuse.org/tests/2331621#step/selfinstall/3
There is nothing done from the test point of view to reboot the system, it doesn't hang. 

Not sure what's going on when doing it manually. I will try it as well when I have time.
Comment 20 Jiri Srain 2022-06-10 11:42:08 UTC
The fix is included in 5.3.