Bug 1211982

Summary: Update-Software from an unknown provider
Product: [openSUSE] openSUSE Distribution Reporter: Günter Halt <guenter.halt>
Component: Upgrade ProblemsAssignee: E-mail List <screening-team-bugs>
Status: RESOLVED DUPLICATE QA Contact: Jiri Srain <jsrain>
Severity: Normal    
Priority: P5 - None    
Version: Leap 15.5   
Target Milestone: ---   
Hardware: i686   
OS: openSUSE Leap 15.5   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Günter Halt 2023-06-04 07:22:01 UTC
Package Update Indicator

announced 186 new packages for update.

After starting a warning will be reported:

The provider is not trustworthy.

Is the update-software from openSuSE and for Leap15.5 ?
Comment 1 Andreas Stieger 2023-06-04 07:32:38 UTC
Thank you reporter. You seem to be struggling with describing the issue.

Please explain the following:

What is the underlying situation?
  Describe the system installation.

What is the specific action that you are taking?
  This includes all commands and user actions that you tak.

What did you expect to happen and why?
  This is important to understand your report.

What is actually happening?
  Give the full commands and their output, screen contents (screenshot)
Comment 2 Günter Halt 2023-06-04 12:35:52 UTC
first: on my pc i have 3 openSuSE installations.
One Leap15.4 (as stable old system), a second Leap15.5 (for tests ..) and a third installation to build a stable system

All installations are running with xfce.

As application is the "Package Update Indicator" present.
In case of new updates, the indicator announced this event.

Usual i install all in the menu present packages. 
I press to start the update the related button "Aktualisierungen installieren" 
(no root-command in a terminal, no yast-command ... )
  
I expect, that the automatically received update-list can be without problems used by the related installer.

After start the installation for update, a warning-message on window contained the text (in german)
"Die Software wurde nicht von einem vertauenswürdigen Bereitsteller signiert.
Aktualisieren Sie dieses Paket nicht, wenn Sie nicht sicher sind, was Sie tun"


No information about  the related package. 

Usual i can block (step by step) a package and start the update again and execute a part only. 
In his case the list contains 186 resp. (in an other installation) 963 entries.
Step by step, it takes a lot of time,    unacceptable!!
Comment 3 Andreas Stieger 2023-06-04 13:22:05 UTC
I do not care what you find unacceptable. In case that was some kind of attitude, you will be asked to work outside of bugzilla a bit until you have a good bug report. In any case, your description is insufficient. Provide reliable steps to reproduce your problem. Assume that we cannot read your screen from here.

At the very least provide the output of the following commands:

LC_ALL=C zypper sl -u

LC_ALL=C zypper dup

along with a screenshot of the message.
Comment 4 hui 2023-06-04 14:29:11 UTC
Also provide informations about your used repositories:
LC_ALL=C zypper lr -d
Comment 5 Günter Halt 2023-06-05 11:16:40 UTC
Hello Andreas, 
thank you for help.

In the report of C_ALL=C zypper dup if sound , that the update of Gstreamer does not executed successfully.
After disable all Gstreamer-lines in the update-list, the update (about 170 ) updates was successfully executed.
So it was possible, to find out to bad Gstreamer-lines.

My question: the update-software recognize this problem and a error-message will be created. Why the related lines are suppressed? 

This know i from windows "Ein schwerer Fehler ist aufgetreten" -> sorry bussiness secret.
Comment 6 Günter Halt 2023-06-05 11:20:28 UTC
Hello Andreas, 
thank you for help.

In the report of C_ALL=C zypper dup if sound , that the update of Gstreamer does not executed successfully.
After disable all Gstreamer-lines in the update-list, the update (about 170 ) updates was successfully executed.
So it was possible, to find out to bad Gstreamer-lines.

My question: the update-software recognize this problem and a error-message will be created. Why the related lines are suppressed? 

This know i from windows "Ein schwerer Fehler ist aufgetreten" -> sorry bussiness secret.

how can i send the report-files of requested commands?
Comment 7 Andreas Stieger 2023-06-05 14:46:25 UTC
See "Attachments - Add an attachment (proposed patch, testcase, etc.)" function towards the top of this page, or paste the information into a comment.

But this information is no longer required.

See bug 1195810 for your problem.

*** This bug has been marked as a duplicate of bug 1195810 ***