Bug 1213510

Summary:	The GNOME console package, although installed, is not executable on my system
Product:	[openSUSE] openSUSE Tumbleweed	Reporter:	Alessandro Suha <plarpoon.dev>
Component:	GNOME	Assignee:	E-mail List <gnome-bugs>
Status:	RESOLVED WORKSFORME	QA Contact:	E-mail List <qa-bugs>
Severity:	Normal
Priority:	P4 - Low	CC:	dimstar, plarpoon.dev
Version:	Current	Keywords:	Usability
Target Milestone:	Current
Hardware:	x86-64
OS:	openSUSE Tumbleweed
URL:	https://bugzilla.opensuse.org/show_bug.cgi?id=1213510
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	screenshot of "Software" page of GNOME console that is missing on my system.

Description Alessandro Suha 2023-07-20 11:16:15 UTC

Created attachment 868337 [details]
screenshot of "Software" page of GNOME console that is missing on my system.

I have installed the GNOME console package from the "Software" application and even from terminal but the GNOME console package is simply not there despite being installed. If I search for it the program doesn't exist and in the "Software" page there is no "open" button that normally is present when installing any other type of software that has an actual GUI.

See attachment.

P.S.
This is a fresh tumbleweed installation, it literally has less than 2-3 hours since it was formatted.

Link to the GNOME console package page.
https://build.opensuse.org/package/show/openSUSE:Factory/console

Comment 1 Dominique Leuenberger 2023-07-20 11:45:31 UTC

The fact that gnome-software does not allow it to be opened is kinda weird - and at least I can't reproduce it here.

Let's start with some basic diagnostics:

in any other terminal (xterm), check if the package is installed:

> rpm -q console

> rpm -qV console

Check if you can launch the application through a terminal:
> kgx # don't ask about a GNOME app name starting with k :)

Can you find 'Console' in the gnome application launcher?

Comment 2 Alessandro Suha 2023-07-20 12:38:57 UTC

I am going to say the most stereotypical answer in the planet...

I swear it didn't work before, I am not insane, for some reason now that I opened the issue and you replied to me it works tho....

So... Issue successfully resolved I guess?

I didn't even reboot or anything, I don't know why I had a phantom installation until now...

What is certain is that it had failed to install it despite telling me that it was successfully installed, because when I tested your commands on xterm now it said nothing was installed. I just tried installing them again and this time they are there.

Comment 3 Dominique Leuenberger 2023-07-20 12:46:58 UTC

That makes it hard to debug then.. from you screenshot it indeed does look like gnome software believes it was installed.

What I 'could' think of is that possibly PackageKit (the task in the background that actually performs the installation) ran into an issue (possibly locked database?) - and did not respond back to GNOME Software.

But this is nothing but a theory - I can't find any way to reproduce it apparently. Let's close as WORKSFORME (incl. you) - and should we find a way to reproduce it, get back to it.