Bug 1214848

Have you installted proprietary driver or are you still using OpenSource "nouveau" driver?

(In reply to Stefan Dirsch from comment #1)
> Have you installted proprietary driver or are you still using OpenSource
> "nouveau" driver?

I'm using the proprietary drivers (gl-G06) with "nouveau" blacklisted.

I was able to reproduce and capture the stacktrace of the issue: https://paste.opensuse.org/pastes/689af8e2da7f

Sometimes, the computer also freezes while loading tumbleweed, which might be related with the same issue: https://paste.opensuse.org/pastes/41d99ec080b5

This looks like KDE desktop running on X. Please add output of 'inxi -aG' and Xorg Logfile. Not sure where to find this though when using sddm. :-(

Probably it's in /var/log/Xorg.0.log or ~/.local/share/xorg/Xorg.0.log

Possibly I need the .old variant of the logfile after reboot.

(In reply to Stefan Dirsch from comment #3)
> This looks like KDE desktop running on X. Please add output of 'inxi -aG'
> and Xorg Logfile. Not sure where to find this though when using sddm. :-(

Yes, you are right - I'm running KDE on X. I can also provide some more information, that I gathered in the mean time:
- The issue can be replicated using a live image of Pop!_OS, so, it might be more general than openSUSE Tumbleweed;
- If I switch from the NVIDIA card to the intel one, the issue doesn't happen (but I need the NVIDIA card to have 60 FPS on both monitors).
 

This is the output of 'inxi -aG':
https://paste.opensuse.org/pastes/924e20527178

(In reply to Stefan Dirsch from comment #5)
> Possibly I need the .old variant of the logfile after reboot.

I'm still a bit unfamiliar with several things about Linux. To do what you ask, is still any way to retrieve that information, or you want me to create a new freeze/crash? (I'm avoiding it, as I don't know what's happening on hardware level)

If it's still possible, here are my Xorg logs, but they might not include the freeze (I really don't know):

- Xorg.0.log: https://paste.opensuse.org/pastes/9981fe65d96d
- Xorg.0.log.old: https://paste.opensuse.org/pastes/fde395cd3349

If you need me to replicate the issue again and send you something, please let me know.

Thanks for trying to help! :)

(In reply to Joao Carvalho from comment #6)
> (In reply to Stefan Dirsch from comment #3)
> > This looks like KDE desktop running on X. Please add output of 'inxi -aG'
> > and Xorg Logfile. Not sure where to find this though when using sddm. :-(
> 
> Yes, you are right - I'm running KDE on X. I can also provide some more
> information, that I gathered in the mean time:
> - The issue can be replicated using a live image of Pop!_OS, so, it might be
> more general than openSUSE Tumbleweed;
> - If I switch from the NVIDIA card to the intel one, the issue doesn't
> happen (but I need the NVIDIA card to have 60 FPS on both monitors).
>  
> 
> This is the output of 'inxi -aG':
> https://paste.opensuse.org/pastes/924e20527178

Graphics:
  Device-1: Intel Raptor Lake-P [Iris Xe Graphics] vendor: Micro-Star MSI driver: i915 v: kernel
    arch: Gen-13 process: Intel 7 (10nm) built: 2022+ ports: active: eDP-1 empty: DP-1,DP-2
    bus-ID: 0000:00:02.0 chip-ID: 8086:a7a0 class-ID: 0300
  Device-2: NVIDIA AD107M [GeForce RTX 4050 Max-Q / Mobile] vendor: Micro-Star MSI
    driver: nvidia v: 535.86.05 alternate: nouveau,nvidia_drm non-free: 530.xx+
    status: current (as of 2023-05) arch: Lovelace code: AD1xx process: TSMC n4 (5nm)
    built: 2022-23+ ports: active: none off: DP-4,DP-5 empty: DP-3,HDMI-A-1,eDP-2
    bus-ID: 0000:01:00.0 chip-ID: 10de:28a1 class-ID: 0300
  Device-3: Bison HD Camera driver: uvcvideo type: USB rev: 2.0 speed: 480 Mb/s lanes: 1
    mode: 2.0 bus-ID: 3-4:2 chip-ID: 5986:116f class-ID: fe01 serial: 0001
  Device-4: Logitech C922 Pro Stream Webcam driver: snd-usb-audio,uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-8.3.1.4:12 chip-ID: 046d:085c class-ID: 0102
    serial: E6D27CDF
  Display: server: X.org v: 1.21.1.8 with: Xwayland v: 23.1.2 compositor: kwin_x11 driver: X:
    loaded: modesetting,nvidia alternate: intel dri: iris gpu: i915,nvidia,nvidia-nvswitch
    tty: 171x93
  Monitor-1: DP-4 model: BenQ EL2870U serial: BBM05147SL0 built: 2021 res: 3840x2160 dpi: 157
    gamma: 1.2 size: 621x341mm (24.45x13.43") diag: 708mm (27.9") ratio: 16:9 modes: max: 3840x2160
    min: 640x480
  Monitor-2: DP-5 model: BenQ EL2870U serial: E5L03955SL0 built: 2020 res: 3840x2160 dpi: 157
    gamma: 1.2 size: 621x341mm (24.45x13.43") diag: 708mm (27.9") ratio: 16:9 modes: max: 3840x2160
    min: 640x480
  Monitor-3: eDP-1 model: AU Optronics 0x0fa7 built: 2022 res: 2560x1600 dpi: 216 gamma: 1.2
    size: 301x188mm (11.85x7.4") diag: 355mm (14") ratio: 16:10 modes: 2560x1600
  API: OpenGL Message: GL data unavailable in console for root.

Created attachment 869219 [details]
Xorg.0.log

Created attachment 869220 [details]
Xorg.0.log.old

Indeed the logs don't include the freeze. You would need to reproduce it, then reboot and then please *attach* [1] your Xorg.0.log.old file. This would be the log, where I can see the crash then.

In the kernel logs I see, that the freeze happens in nvidia_modeset driver. You're using the latest driver we provide. 535.104.05 is in preparation though.


I'm assuming you have suse-prime package installed and are using it, i.e. you ran

  prime-select nvidia

to enable 3D-accelerated rendering. Is this correct?

[1] Bugzilla interface provides the possibility to attach files, please don't
use past.opensuse.org for Bugzilla tickets. It makes things for us much more complicated.

(In reply to Stefan Dirsch from comment #11)
> Indeed the logs don't include the freeze. You would need to reproduce it,
> then reboot and then please *attach* [1] your Xorg.0.log.old file. This
> would be the log, where I can see the crash then.
> 
> In the kernel logs I see, that the freeze happens in nvidia_modeset driver.
> You're using the latest driver we provide. 535.104.05 is in preparation
> though.
> 
> 
> I'm assuming you have suse-prime package installed and are using it, i.e.
> you ran
> 
>   prime-select nvidia
> 
> to enable 3D-accelerated rendering. Is this correct?
> 
> [1] Bugzilla interface provides the possibility to attach files, please don't
> use past.opensuse.org for Bugzilla tickets. It makes things for us much more
> complicated.

Sorry for the late reply. I had been trying to debug this situation ever since I reported it, to no success (up until today). I wasn't too familiar with some of the stuff you had mentioned, so I did have to read quite a bit under the openSUSE documentation.

I now can say with almost certainty that the issue was the NVIDIA driver version. Yesterday I updated the gl-G06, since it received an update from the NVIDIA driver, and the issue is magically gone!

Thanks for the help! I think it's safe to close this bug, as it wasn't openSUSE related.

Ok. Thanks for the feedback. Good to see it's fixed now with the latest driver.