Bug 1215398

Summary:	Check for changing from "speed up" to "enable" on Setting up SAP HANA HA/DR providers
Product:	[Non-product-specific documentation] Documentation	Reporter:	Thiago Oliveira <thiago.oliveira>
Component:	SLE Family	Assignee:	Meike Chabowski <meike.chabowski>
Status:	NEW ---	QA Contact:	Tanja Roth <taroth>
Severity:	Normal
Priority:	P5 - None	CC:	thiago.oliveira
Version:	unspecified
Target Milestone:	---
Hardware:	Other
OS:	Other
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Thiago Oliveira 2023-09-15 18:36:37 UTC

Hello Team,

It seems if you do not configure the hook the cluster will not failover, so I would like to suggest to double check a properly way to define.

Here is the customer feedback about our doc

"Kinda misleading:  “speed up failover” should be worded “enable failover” IMHO, from what you state. I recall seeing that but disregarding it because of that wording…."

Optionally, a third hook is called by SAP HANA when a service status changes. This method can be used to speed up the takeover in case the indexserver process fails. This HA/DR provider method is srServiceStateChanged(), the related SUSE hook script is susChkSrv.py. For installation details, refer to manual page susChkSrv.py(7).

https://documentation.suse.com/sbp/all/single-html/SLES4SAP-hana-sr-guide-costopt-15/#cha.s4s.hana-hook

Comment 1 Tanja Roth 2023-11-02 10:27:39 UTC

Hi Thiago, many thanks for the bug report! Somehow this ended up with the wrong assignee. As it is about a SUSE Best Practice Guide, let me reassign to Meike to discuss with the authors of the respective guide.