Bug 1217484

Summary: System Crashes after latest Tumbleweed 20231122 update
Product: [openSUSE] openSUSE Tumbleweed Reporter: Arnaud Mez <arnaudmez>
Component: Kernel:DriversAssignee: Kernel Bugs <kernel-bugs>
Status: RESOLVED FIXED QA Contact: E-mail List <qa-bugs>
Severity: Major    
Priority: P5 - None CC: arnaudmez, ivan.ivanov, mbenes
Version: CurrentFlags: sndirsch: needinfo? (arnaudmez)
Target Milestone: ---   
Hardware: x86-64   
OS: openSUSE Tumbleweed   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---
Attachments: HWINFO terminal full output

Description Arnaud Mez 2023-11-24 15:15:44 UTC
Created attachment 870971 [details]
HWINFO terminal full output

Hello !

Right after updating to Tumbleweed 20231122 which came with Mesa updates, my system boot issue came back, vivaldi browser crashed on every launch, i had tu delete the GPUCache folder ands disable hardware acceleration for it to work again but also laptop is getting hot quickly when I play a video (not when I play an audio) it takes less than 15 min of video playing before the system crashes and laptop goes brutally off
I've tried 5 times, same result, only happens when I play videos
suspecting a driver issue again, for helping track this here is my config:

Static hostname: smartbox
       Icon name: computer-laptop
         Chassis: laptop 💻
Operating System: openSUSE Tumbleweed                
     CPE OS Name: cpe:/o:opensuse:tumbleweed:20231122
          Kernel: Linux 6.6.2-1-default
    Architecture: x86-64
 Hardware Vendor: ASUSTeK Computer Inc.
  Hardware Model: K52F
Firmware Version: K52F.218
   Firmware Date: Tue 2011-07-12
    Firmware Age: 12y 4month 1w 6d

Also attached, I've added the output of hwinfo
Regards
Comment 1 Ivan Ivanov 2023-11-24 15:23:33 UTC
Because you mention GPUCache. In my case usually I am deleting
all GPUCache directories. This fixes issues with the applications.
Comment 2 hui 2023-11-24 16:07:36 UTC
The occuring crashes might only be loosely connected to the new Tumbleweed snapshot.

As this is a 12 year old laptop and starts overheating and crashing:
- did you try to monitor temperatures?
- is the fan still working?
- is the cooler/fan cleaned?
- was the thermal paste ever checked/changed?
- did you monitor RAM/CPU usage whilst/befor crashing?
- any hints in journal?
Comment 3 Arnaud Mez 2023-11-24 17:51:24 UTC
(In reply to Ivan Ivanov from comment #1)
> Because you mention GPUCache. In my case usually I am deleting
> all GPUCache directories. This fixes issues with the applications.

It is supposed to but working at 50% only, i had to disable Hardware acceleration for it to work fine
Comment 4 Arnaud Mez 2023-11-24 17:56:10 UTC
(In reply to hui from comment #2)
> The occuring crashes might only be loosely connected to the new Tumbleweed
> snapshot.
> 
> As this is a 12 year old laptop and starts overheating and crashing:
> - did you try to monitor temperatures?
> - is the fan still working?
> - is the cooler/fan cleaned?
> - was the thermal paste ever checked/changed?
> - did you monitor RAM/CPU usage whilst/befor crashing?
> - any hints in journal?

Well, here are my answers
> - did you try to monitor temperatures?
    all are okay but goes crazy when I start playing a video file on VLC/Celluloid,I mean anything video makes all sensors/temp/cpu & RAM usage go crazy in few seconds
> - is the fan still working?
    Yes, working fine, no issue on that side
> - is the cooler/fan cleaned?
    Yes, because it is old laptop I manage to keep it as clean as possible
> - was the thermal paste ever checked/changed?
    Yes, done recently
> - did you monitor RAM/CPU usage whilst/before crashing?
    Yes, look at my first answer
> - any hints in journal?
    Not checked, I have to check that
Comment 5 Stefan Dirsch 2023-11-29 12:57:21 UTC
How did you disable hardware acceleration? And why have you done this? 

Maybe now CPU is getting too hot with that.
Comment 6 Stefan Dirsch 2024-02-09 13:13:37 UTC
(In reply to Stefan Dirsch from comment #5)
> How did you disable hardware acceleration? And why have you done this? 
> 
> Maybe now CPU is getting too hot with that.

This question still remains open ...
Comment 7 Stefan Dirsch 2024-03-01 02:47:55 UTC
(In reply to Stefan Dirsch from comment #6)
> (In reply to Stefan Dirsch from comment #5)
> > How did you disable hardware acceleration? And why have you done this? 
> > 
> > Maybe now CPU is getting too hot with that.
> 
> This question still remains open ...

I guess the reporter lost any interest after more than 3 monthis. Me as well ... unsigning from this ticket therefore ...
Comment 8 Miroslav Beneš 2024-03-01 07:57:45 UTC
We might as well close it then. The reported can reopen the bug if the issue persists with the latest Tumbleweed.
Comment 9 Arnaud Mez 2024-03-01 10:57:33 UTC
(In reply to Miroslav Beneš from comment #8)
> We might as well close it then. The reported can reopen the bug if the issue
> persists with the latest Tumbleweed.

Hello, Yes this can be closed the issue was fixed but I forgot to mark it as resolved