Bug 1218467

Summary: [doc] Issue in "Plans" -Priority Support is not additional
Product: [Non-product-specific documentation] Documentation Reporter: Karen Van der Veer <kvanderveer>
Component: Public CloudAssignee: Christoph Wickert <cwickert>
Status: RESOLVED FIXED QA Contact: Tanja Roth <taroth>
Severity: Normal    
Priority: P5 - None    
Version: unspecified   
Target Milestone: ---   
Hardware: Other   
OS: Other   
Whiteboard: https://jira.suse.com/browse/DOCTEAM-1201
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Karen Van der Veer 2024-01-01 23:23:44 UTC 
Plans:

https://documentation.suse.com/en-us/sle-public-cloud/all/single-html/public-cloud/#sec-intro-plans

Sorry I didn't catch this before. In the PAYG section, it says "PAYG instances include support through the cloud service provider. For some PAYG versions, you can also purchase SUSE Priority Support. "

For the PAYG versions for which Priority Support is available, the instances do not include support from the CSP. Suse is the only support. The way it is worded makes it seem like it's an additional option.
Comment 1 Christoph Wickert 2024-01-03 13:56:03 UTC 
Fixed in https://github.com/SUSE/doc-public-cloud/commit/44f3a1b885ccf6f1a9bb309f410aba9334ed85e1

Will be published tomorrow.