Bug 1221215

Summary:	Virtualbox: "vmwgfx seems to be running on an unsupported hypervisor"
Product:	[openSUSE] openSUSE Tumbleweed	Reporter:	Rihards Olups <richlv>
Component:	Virtualization:Other	Assignee:	Larry Rainey <llrainey15>
Status:	RESOLVED INVALID	QA Contact:	E-mail List <qa-bugs>
Severity:	Normal
Priority:	P5 - None
Version:	Current
Target Milestone:	---
Hardware:	Other
OS:	Other
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Rihards Olups 2024-03-10 21:34:36 UTC

Performed Tumbleweed update on Virtualbox, graphical interface does not come up now.
In console, an error message can be seen: "vmwgfx seems to be running on an unsupported hypervisor".

virtualbox-kmp-default-7.0.14_k6.7.7_1-3.3
virtualbox-guest-tools-7.0.14-3.2

Tried with Virtualbox 7.0.10 and 7.0.14.
Tried force-reinstall kmp-default and guest-tools.
Tried booting into the 6.7.6 kernel.

Comment 1 Larry Rainey 2024-03-11 12:14:42 UTC

Host OS

Are you using zypper dup to do the updates.

What commands did you use to install virtualbox.

I have Tumbleweed host and guests - no issues

I have Leap host and Tumbleweed guests - no issues

Please try the following

On host

zypper dup 
zypper rm virtualbox

reboot

 zypper in virtualbox

reboot

Virtualbox is not in the kernel until you reboot.

now see if all works.

Comment 2 Rihards Olups 2024-03-11 12:26:05 UTC

Sorry for missing some of the detail in the initial report.

Host: MacOS, tried Virtualbox 7.0.10 and 7.0.14.
Guest: Latest Tumbleweed, updated with dup.

In https://www.virtualbox.org/wiki/Changelog, there's an entry "Added initial support for kernels 6.5 and 6.6", but nothing about kernel 6.7, is that OK?

Comment 3 Larry Rainey 2024-03-11 12:36:51 UTC

You do not install Virtualbox host on a guest.

First remove virtualbox and reboot

zypper rm virtualbox

after reboot

zypper in virtualbox-kmp-default virtualbox-guest-tools

reboot

the gui in tumbleweed should work now.

the Virtualbox gui is in MacOS and if there is a problem with it, you need to report it to Oracle Virtualbox as we do not support any MacOS only OpenSUSE Linux.

Comment 4 Rihards Olups 2024-03-11 13:15:29 UTC

Very sorry if the initial report was confusing.

On the guest, only virtualbox-kmp-default and virtualbox-guest-tools are installed.

With the "graphical interface" I meant X.org etc - it still seems to be X.org.

The vmwgfx error message pops up in terminal.
/var/log/Xorg.0.log also contains:

(EE) Could not open default font(EE)

Wondering whether this might be the real culprint and the vmwgfx error is just a red herring.

Found https://forums.opensuse.org/t/unable-to-start-x-after-power-failure-during-zypper-dup-could-not-open-default-font-fixed/120311/2 - cannot fix it the same way, as no rollback seems to be easily possible.

Based on the error message, did zypper in -f xorg-x11-fonts-core, and xorg now starts up again.

Marking this as resolved-invalid, as it seems to have been (somehow) corrupted package install, not a bug. Sorry again if the original report was not detailed enough.