Bug 1227776 (CVE-2024-23794)

Summary: VUL-0: CVE-2024-23794: otrs: incorrect privilege assignment in the inline editing functionality leads to privilege escalation
Product: [openSUSE] openSUSE Distribution Reporter: SMASH SMASH <smash_bz>
Component: SecurityAssignee: Christian Wittmer <chris>
Status: RESOLVED INVALID QA Contact: Security Team bot <security-team>
Severity: Normal    
Priority: P5 - None CC: camila.matos
Version: Leap 15.6   
Target Milestone: ---   
Hardware: Other   
OS: Other   
URL: https://smash.suse.de/issue/414102/
Whiteboard:
Found By: Security Response Team Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description SMASH SMASH 2024-07-15 10:51:51 UTC
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: 

  *  8.0.X
  *  2023.X
  *  from 2024.X through 2024.4.x

References:
http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2024-23794
https://www.cve.org/CVERecord?id=CVE-2024-23794
https://otrs.com/release-notes/otrs-security-advisory-2024-06/
Comment 1 Camila Camargo de Matos 2024-07-15 10:52:47 UTC
No codestreams are affected by this issue.