Bug 1228254

Summary: [doc] Issue in "Supported upgrade and migration paths to SLES 15 SP5"
Product: [openSUSE] PUBLIC SUSE Linux Enterprise Server 15 SP5 Reporter: Boyko Cholakov <boyko.cholakov>
Component: DocumentationAssignee: Christoph Wickert <cwickert>
Status: CONFIRMED --- QA Contact: Frank Sundermeyer <fs>
Severity: Normal    
Priority: P5 - None    
Version: unspecified   
Target Milestone: ---   
Hardware: Other   
OS: Other   
Whiteboard: https://jira.suse.com/browse/DOCTEAM-1500
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Boyko Cholakov 2024-07-24 06:09:47 UTC 
Supported upgrade and migration paths to SLES 15 SP5:

https://documentation.suse.com/sles/15-SP5/html/SLES-all/cha-upgrade-paths.html#sec-upgrade-paths-supported

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The wording in "Note: Skipping service packs" is confusing, partially incorrect and does not make it clear that you need an LTSS subscription for your upgrade path to be supported. It should be rewritten to something like:

- 
The best upgrade path is consecutively installing all service packs. For the SUSE Linux Enterprise 15 product line (GA and the subsequent service packs), skipping from one to any other service pack is technically possible, but not officially supported. For a supported upgrade path, only up to two service packs may be skipped, and your system needs to be on a supported tier before launching the upgrade (fully upgraded LTSS when out of regular support). For example, upgrading from SLE 15 SP1 to 15 SP4 is NOT supported, however SLES 15 SP1 LTSS to 15 SP3 LTSS is supported.
Comment 1 Tomáš Bažant 2024-07-24 07:54:29 UTC 
Thank you for reporting this bug!
It is being tracked and processed as part of our queue.