Bug 131959

Summary: Serious Issues with Sceptre BT15+ Monitor
Product: [openSUSE] SUSE LINUX 10.0 Reporter: David Kopich <FisherBay>
Component: YaST2Assignee: Marcus Schaefer <ms>
Status: RESOLVED FIXED QA Contact: Klaus Kämpf <kkaempf>
Severity: Normal    
Priority: P5 - None    
Version: Final   
Target Milestone: ---   
Hardware: i686   
OS: SuSE Linux 10.0   
Whiteboard:
Found By: Customer Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description David Kopich 2005-11-02 01:31:59 UTC 
I've owned ever version of SuSE 9.x Pro (9.0 through 9.3) and now the free 10.0.
They all seem to have a problem with my LCS Monitor a Sceptre BT15+.
I do not have these problems with any other Linux distro (RH7.3 & up, Debian3.1, Knoppix, etc)

First they fail to detect the Sceptre BT15+ correctly. Instead they identifying it as a "SPT" Monitor. (Possible exception of 9.2 which I think detected Sceptre BT15+ correctly but this was broke again in 9.3 and 10.0).

Second, All 9.x and 10.0 versions put the visible screen way off to the right by about 1/3rd of the screen and a little down. When I try to fix this in YaST2/SaX2 and hit the test button for the new monitor settings, I then get to move the screen with arrow keys to align it. But it never lets me move far enough to the left. The closest I can get is about half an inch from the edge (I've tried huge and small "steps").  

In addition to manually selecting Sceptre BT15+, I've also tried the generic LCD and got the same results after specifiying my horizontal and verticle Sync frequencies, etc. 

Third,
I believe this is started in 10.0 only, it won't let me correctly specify my horizontal Sync Frequencies. Mine are 24-60(H) and 56-75(V) but the lowest number it will let me specify for Horizontal is 30. If I save 24 and re-open it just shows 30 again. And the up/down increment buttons on this field limit me to 30 as the lowest value.

Forth,
After specifying Sceptre BT15+ manually, it correctly sets the display to 1024x768 but incorrectly shows the ratio as 5/4 when I believe this should be 4/3. I can manually correct this but it doesn't fix any of my other problems. 

Again I've never had the slightest problem with any other distro and I use quite a few. This also happens on multiple PCs using this same monitor. 
- ABIT KT7A-RAID (AMD Thunderbird 1400mhz) with an ATI Radeon 7500 All-n-Wonder 128MB graphics card.
- Shuttle 591P (AMD K6-2 550mhz) with an older ATI All-n-Wonder graphics card.

Any way to get this fixed? Or any ideas for a workaround?

Respectfully,
David
Comment 1 Michael Gross 2005-11-02 15:51:27 UTC 
Marcus: Can you help here? It's a TFT-screen btw.
Comment 2 Marcus Schaefer 2005-11-07 09:52:44 UTC 
This all depends on the information from libhd. If you don't
mind provide the output of the command:

  hwinfo --monitor

Thanks
Comment 3 David Kopich 2005-11-09 00:59:21 UTC 
Requested information from OpenSuSe 10.0 is below. I also get the same results on SuSE 9.2 so maybe it wasn't working any better than the other 9.x versions. If I use the reprobe button in 9.2, it says SPT Monitor [30-62 khz, 43-75Hz ]. Even as a SPT I can't align the display area of the screen far enough to the left. But my monitor is clearly printed Sceptre on the front and the back label says Sceptre BT15+. The accompanying manual says 24-61 & 56-75 and the dowloaded manual says 24-60, 56-75. So I don't know where this SPT is coming from. 

Thanks!

#hwinfo --monitor

21: None 00.0: 10000 Monitor
  [Created at monitor.87]
  Unique ID: rdCR.XGQ90FzRdrC
  Hardware Class: monitor
  Model: "Monitor"
  Vendor: SPT
  Device: eisa 0x1505
  Size: 30x23 cm
  Resolution: 720x400@70Hz
  Resolution: 640x480@60Hz
  Resolution: 640x480@67Hz
  Resolution: 640x480@72Hz
  Resolution: 640x480@75Hz
  Resolution: 800x600@56Hz
  Resolution: 800x600@60Hz
  Resolution: 800x600@72Hz
  Resolution: 800x600@75Hz
  Resolution: 832x624@75Hz
  Resolution: 1024x768@60Hz
  Resolution: 1024x768@70Hz
  Resolution: 1024x768@75Hz
  Resolution: 1024x768@66Hz
  Resolution: 1024x768@75Hz
  Config Status: cfg=new, avail=yes, need=no, active=unknown
Comment 4 Marcus Schaefer 2005-11-09 17:38:16 UTC 
I fixed that entry and will provide a sax2 test version for 10.0 the 
next days on the following location:

   ftp://ftp.berlios.de/pub/sax

currently the directory doesn't exist so please be
patient.