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Bugzilla – Full Text Bug Listing |
| Summary: | CD ROM not recognized after booting from CD | ||
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| Product: | [openSUSE] SUSE Linux 10.1 | Reporter: | Viniosity Williamson-son <viniosity> |
| Component: | Kernel | Assignee: | Jens Axboe <axboe> |
| Status: | RESOLVED FIXED | QA Contact: | E-mail List <qa-bugs> |
| Severity: | Normal | ||
| Priority: | P5 - None | CC: | behlert, hare, LinuxUser, snwint |
| Version: | Alpha 3 | ||
| Target Milestone: | --- | ||
| Hardware: | i686 | ||
| OS: | Other | ||
| Whiteboard: | |||
| Found By: | Other | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
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Description
Viniosity Williamson-son
2005-11-25 03:44:16 UTC
Please describe exactly what happened. Where does it tell you about the missing CD? Here are the steps to reproduce: 1. Boot from CD (bypass boot from hard disk option) System shows Error: Could not find the SUSE Linux Installation CD Activating manual setup program. Note that top of screen shows: >>> Linuxrc v2.0.0 (Kernel 2.6.14.2-2default) <<< 2,3. Select Language (English, then English US) 4. Main menu -- I selected Verify Installation CD-ROM/DVD I was prompted to: insert CD-ROM or DVD. since CD was already in drive (I booted from it!) I just hit enter. I then received this error: error: No CD-ROM or DVD found. I tried loading generic PCI IDE, piix, ide-generic, etc but it did not fix the issue. Like I said I used the boot CD for 10.0 so cannot tell you for certain this is new in 10.1a3 Ok, what ide module did linuxrc load automatically (it's shown on console 3)? You can also look at the ide/scsi module dialog. Autodetected modules are marked with an '*'. console3 output is: insmod /modules/cdrom.ko insmod /modules/scsi_mod.ko insmod /modules/sd_mod.ko insmod /modules/sr_mod.ko insmod /modules/sg.ko insmod /modules/ide-core.ko insmod /modules/ide-cd.ko insmod /modules/ide-disk.ko Beginning hardware probing... insmod /modules/usbcore.ko insmod /modules/ehci-hcd.ko insmod /modules/usbhid.ko insmod /modules/uhci-hcd.ko insmod /modules/usb-storage.ko insmod /modules/pcmcia_core.ko insmod /modules/rsrc_nonstatic.ko insmod /modules/yenta_socket.ko insmod /modules/firmware_class.ko insmod /modules/psmcia.ko insmod /modules/processor.ko insmod /modules/thermal.ko insmod /modules/fan.ko Hardware probing finished There seems to be no floppy disk. got info from cmdline insmod /modules/libata.ko insmod /modules/ahci.ko insmod /modules/ata_piix.ko Ok, that seems to have worked. :-) Looking for a SUSE Linux CD... Ok, that didn't work; see if we can activate another storage device... No further storage devices found; giving up Automatic setup not possible. setfont linuxrc2-16.psfu setfont linuxrc2-16.psfu Setting up localhost...done In the Load IDE/RAID/SCSI Modules dialog the only module shown loaded with a '*' is ata_piix I believe the thinkpad x41 has a sata drive and is pci-express. Also I noticed that a vanilla install of debian doesn't work with the default 2.6 kernel. And, after compiling a vanila 2.6.14 kernel I get a kernel syncing error. That started after 2.6.12. Hope this helps. It seems that it's a kernel issue. Yes, looks like the driver doesn't see the drive. The kernel log from /var/log/boot.msg might be interesting. Jens, any ideas? Could you please provide /var/log/boot.msg to help us diagnose the issue? Thanks! Sorry, I have no idea how to get that information. If you can step me through it maybe I can be helpful, but booting from the CD in no way can get me to a command line where I can see anything in /var/log/ Console 4 has the following info: usbcore: registered new driver usb-storage USB Mass Storage support registered. ACPI: PCI Interrupt 0000:04:00.0[A] -> Link [LNKA] -> GSI 11 (level, low) -> IRQ 11 Yenta: CardBus bridge found at 0000:04:00.0 [1014.0555] Yenta: ISA IRQ mask 0x04b8, PCI irq 11 Socket status: 30000006 pcmcia: parent PCI bridge I/O windows: 0x3000 - 0x6fff cs: IO port probe 0x3000-0x6fff: clean. pcmcia: parent PCI bridge Memory window: 0xa0200000 - 0xafffffff pcmcia: parent PCI bridge Memory window: 0xd0000000 - 0xd7ffffff ACPI: CPU0 (power states: C1[C1] C2[C2] C3[C3]) ACPI: Processor [CPU] (supports 8 throttling states) ACPI: Thermal Zone [THM0] (50 C) ahci: probe of 0000:00:1f.2 failed with error -12 ata1: SATA max UDMA/133 cmd 0x1F0 ctl 0x3F6 bmdma 0x1810 irq 14 ata1: dev 0 ATA, max UMDA/100, 117210240 sectors: ata1(0): applying bridge limits ata1: dev 0 configured for UDMA/100 scsi0 : ata_piix Vendor: ATA Model: HTC426050G9AT00 Rev: 00P3 Type: Direct-Access ANSI SCSI revision: 05 SCSI device sda: 117210240 512-byte hdwr sectors (60012 MB) SCSI device sda: drive cache: write back SCSI device sda: 117210240 512-byte hdwr sectors (60012 MB) SCSI device sda: drive cache: write back sda: sda1 sda2 sda3 sda4 sd 0:0:0:0: Attached scsi disk sda sd 0:0:0:0: Attached scsi genereic sg0 type 0 ata2: SATA max UDMA/133 cmd 0x170 ctl 0x376 bmdma 0x1818 irq 15 ata2: dev 0 ATAPI, max UDMA/33 ata2(0): applying bridge limits ata2: PIO error, drv_stat 0x0 ata2: dev 1 not supported, ignoring ata2: dev 0 not configured for UDMA/33 scsi1 : ata_piix bootsplash: status on console - changed to on If this does not provide the info you need please tell me where to look for /var/log/boot.msg. First time SuSE user.. Whee. Driver failure. > ata2: dev 0 ATAPI, max UDMA/33 means that ata_piix has detected an ATAPI (ie SATA CD-ROM) device. > ata2: PIO error, drv_stat 0x0 means that somehow the PIO communication with that device failed. And with PIO being the most basic form of communication, there is nothing else we can do. Jens, one for you ... Stefan, do we have such a laptop here? I'm having the same problems with 10.1b4. I was running 10.1b3 no problems but while playing, lost the use of my Laptop (Dell XPS Gen2) DVD burner. I 'believe' it was right after I upgraded to the kernel used in 10.1b4. (2.6.16-rc3-git3-2-default) When trying to install 10.1b4, I get "Cannot find the SUSE Linux Installation CD. Activating manual setup program." It just doesn't see my CD/DVD after that. Looking at the kernel log I get: ata2: SATA max UDMA/133 cmd 0x170 ctl 0x376 bmdma 0xBFA8 irq 15 ata2: SATA port has no device It does recognize my SATA HD though. It's a known issue, the sata acpi suspend/resume patches sadly broke CDROM detection... The next beta should work for you, as do the current KOTD kernels (but those wont help you install beta4, sadly). |