Bug 135590

Summary:	OpenOffice crashes when copying slides
Product:	[openSUSE] SUSE LINUX 10.0	Reporter:	Stefan Nordhausen <nordhaus>
Component:	OpenOffice.org	Assignee:	Michael Meeks <mmeeks>
Status:	RESOLVED FIXED	QA Contact:	E-mail List <qa-bugs>
Severity:	Major
Priority:	P5 - None
Version:	Final
Target Milestone:	---
Hardware:	i686
OS:	Other
Whiteboard:
Found By:	Other	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	Backtrace of crash backtrace

Description Stefan Nordhausen 2005-11-26 17:48:28 UTC

One of the many bugs I have run into using OpenOffice is an annoying (reproducable) crash when I copy several slides in OOimpress from one presentation to another one. This happens with the 2.0 final that I got via YOU and also with version 2.0.0.99.137-0.2 that I downloaded from ftp://ftp.suse.com/pub/projects/OpenOffice.org/10.0-i386/

I installed the debuginfo package and made a backtrace of the problem that I will attach. The trace is for version 2.0.0.99.137-0.2.

Comment 1 Stefan Nordhausen 2005-11-26 17:49:23 UTC

Created attachment 58778 [details]
Backtrace of crash

Comment 2 Michael Meeks 2005-12-19 16:57:40 UTC

Interesting - it looks like you're running the file-selector dialog in the background or somesuch ? - is that deliberate ? can you repeat that trace without the dialog running ? or are you using some clever file dialog feature ?

Comment 3 Stefan Nordhausen 2005-12-20 11:12:20 UTC

No, I had no other OO windows open, just the two documents. This time I even closed the overview on the right side that you get when you are editing slides. I don't know if it is related to that, but this time the backtrace is much shorter: 32 lines instead of the 91 in my previous report. Maybe that will make it easier to find the flaw, so I will attach the new backtrace as well.

Note that the crash occured while I was trying to paste slides. Interestingly, whith version 2.0.0.99.137 it takes much longer to trigger this bug than with the official version supplied by YOU. With the official version it would crash almost immediately, but with the new version I have to copy slides 10 or 15 times to make it crash. Maybe someone found that flaw already but only fixed 90% of it. Might be worth checking in the CVS changelog!

Comment 4 Stefan Nordhausen 2005-12-20 11:13:26 UTC

Created attachment 61466 [details]
backtrace

Comment 5 Stefan Nordhausen 2005-12-21 21:57:19 UTC

Since I read that OO 2.0.1 has been released I checked the changelogs and found that some pieces of the slide sorter had been fixed. I installed Suse's version 2.0.0.99.143-0.1 and it seems the bug is fixed in that version. So whatever bugfix was applied, it would be great to have this in the official version!

Comment 6 Michael Meeks 2005-12-22 08:47:52 UTC

Good - I'm glad you got the fix.

Wrt. shipping continual bug-fix updates for SL10.x - sorry we don't do that; only security fixes.

If you want a product with that level of bug fix & update support, it's necessary to buy the enterprise product: the Novell Linux Desktop.

HTH.