Bug 136529

Summary: YOU error message not useful on wrong path
Product: [openSUSE] SUSE LINUX 10.0 Reporter: Christian Boltz <suse-beta>
Component: YOUAssignee: Jiri Srain <jsrain>
Status: VERIFIED WONTFIX QA Contact: Klaus Kämpf <kkaempf>
Severity: Minor    
Priority: P5 - None    
Version: Final   
Target Milestone: ---   
Hardware: Other   
OS: Other   
Whiteboard:
Found By: Other Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---
Attachments: screenshot
y2log

Description Christian Boltz 2005-12-01 21:24:18 UTC
The roject "better YaST error messages" (as suggested in suse-beta-e) starts *NOW* ;-)

A widely spreaded error (asked at least once a month in suse-linux mailinglist) is that users enter a wrong FTP path in YOU which makes the update failing.

The error message is really useless. It says (translated)

    Error: Could not fetch patch information.

When clicking "Details", you get the also useless message

    error
    de/pub/suse/ftp.suse.com/suse/i386/update/10.0/"]


Please give the users a really useable error message like (my suggestion):

    subdirectory i386/update/ not found on server - please check the path 
    you entered. If unsure, check if the directory exists on the FTP server 
    with any FTP client.
Comment 1 Christian Boltz 2005-12-01 21:25:11 UTC
Created attachment 59624 [details]
screenshot

Please have a look at the entered (wrong) path and the error message...
Comment 2 Christian Boltz 2005-12-01 21:27:05 UTC
Created attachment 59626 [details]
y2log

Before you ask: I removed /var/log/YaST2/* bevore running YOU to avoid/remove unrelated log entries. y2log was the only file that existed afterwards - so please don't ask for the "full" logs ;-)
Comment 3 Christoph Thiel 2006-04-06 14:19:02 UTC
Christian, as this is happening on 10.0, I'll just close this bug WONTFIX now. Please feel free to retest on 10.1 >= beta9 and reopen in case it's needed.
Comment 4 Christian Boltz 2006-12-30 19:36:29 UTC
This bugreport is no longer relevant with the redesigned package manager :-)