Bug 136843

Summary: Installation on HP dx5150 MT fails in 64bit mode
Product: [openSUSE] SUSE LINUX 10.0 Reporter: Veit Laule <admin>
Component: KernelAssignee: Thomas Renninger <trenn>
Status: RESOLVED FIXED QA Contact: E-mail List <qa-bugs>
Severity: Major    
Priority: P5 - None CC: mike
Version: Final   
Target Milestone: ---   
Hardware: x86-64   
OS: SuSE Linux 10.0   
Whiteboard:
Found By: System Test Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Veit Laule 2005-12-04 02:17:31 UTC
Installation of SUSE 10.0-64bit fails on a HP dx5150 MT. After loading the kernel the screen goes black and that's it.
Same result with "save settings".
32bit installation works.
I've also tested SUSE 9.3-64bit: works also.

Details:

System: Hewlett Packard hp dx5150 MT (PE679AV)
http://h10010.www1.hp.com/wwpc/us/en/sm/WF06a/12454-64287-89301-321860-f49-457124.html
Mainboard: MSI MS 7050
BIOS: Phoenix 1.06 (09/07/2005)
Chipset: ATI XPress 200
CPU: AMD Athlon64-3000
RAM: 2,5 GB (2*256MB + 2*1GB)
HD: Samsung SATA 160 GB (HD160JJ)
DVD: Lite-On DVDRW SOHW-1673S

output of lspci (SUSE9.3-64bit):

0000:00:00.0 Host bridge: ATI Technologies Inc: Unknown device 5950 (rev 01)
0000:00:01.0 PCI bridge: ATI Technologies Inc: Unknown device 5a3f
0000:00:05.0 PCI bridge: ATI Technologies Inc: Unknown device 5a37
0000:00:12.0 IDE interface: ATI Technologies Inc: Unknown device 4379
0000:00:13.0 USB Controller: ATI Technologies Inc: Unknown device 4374
0000:00:13.1 USB Controller: ATI Technologies Inc: Unknown device 4375
0000:00:13.2 USB Controller: ATI Technologies Inc: Unknown device 4373
0000:00:14.0 SMBus: ATI Technologies Inc: Unknown device 4372 (rev 10)
0000:00:14.1 IDE interface: ATI Technologies Inc: Unknown device 4376
0000:00:14.3 ISA bridge: ATI Technologies Inc: Unknown device 4377
0000:00:14.4 PCI bridge: ATI Technologies Inc: Unknown device 4371
0000:00:14.5 Multimedia audio controller: ATI Technologies Inc: Unknown
device 4370 (rev 01)
0000:00:18.0 Host bridge: Advanced Micro Devices [AMD] K8
[Athlon64/Opteron] HyperTransport Technology Configuration
0000:00:18.1 Host bridge: Advanced Micro Devices [AMD] K8
[Athlon64/Opteron] Address Map
0000:00:18.2 Host bridge: Advanced Micro Devices [AMD] K8
[Athlon64/Opteron] DRAM Controller
0000:00:18.3 Host bridge: Advanced Micro Devices [AMD] K8
[Athlon64/Opteron] Miscellaneous Control
0000:01:05.0 VGA compatible controller: ATI Technologies Inc: Unknown
device 5954
0000:01:05.1 Display controller: ATI Technologies Inc: Unknown device 5854
0000:02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5751
Gigabit Ethernet PCI Express (rev 20)
Comment 1 Lars Marowsky-Bree 2005-12-06 10:33:55 UTC
Can you try to experiment with vga=normal, nmi_watchdog=1, acpi=on/off/force to see whether some option is capable of reviving the system or at least capturing a trace?

Please report how this goes, if a crash or a panic results, please paste this here.
Comment 2 Lars Marowsky-Bree 2005-12-13 14:47:06 UTC
No feedback as requested in comment #1. Please re-open if problems persist and if more information is available.
Comment 3 Veit Laule 2005-12-13 15:51:01 UTC
These are the last lines of output before the kernel hangs (no errors etc.)

when acpi=on & acpi=force:

ACPI: Assume root bridge [.\_SB_.PCI0] bus is 0


when acpi=off:

PCI: Probing PCI hardware (bus 00)
Comment 4 Lars Marowsky-Bree 2005-12-13 17:11:32 UTC
Sounds like an ACPI issue, then.
Comment 5 Thomas Renninger 2005-12-14 14:21:39 UTC
Please try the boot params in the following order until you can boot: 
pci=noacpi, noapic (if it does not help, try both).

Have you already installed the latest YOU update kernel, if not, please do so. If it does boot with pci=noacpi, it's likely that this already got fixed.
Please reopen if you still encounter problems.
BTW: Please also ensure you have the latest BIOS installed.
Comment 6 Michael Marxmeier 2006-02-06 21:36:05 UTC
FYI: Workaround is to specify noapictimer as boot argument
Still reproducable with 2.6.13-15.7-default
Comment 7 Thomas Renninger 2006-02-07 22:18:08 UTC
There are know problems on x86_64 with ATI chipsets.
Stuff I know is: wrong time, cannot shutdown, ..., not booting is new but seem to have the same cause: a broken (apic?) timer...

Andi has added a patch to current SL 10.1, but it does not work well... I didn't have time to dig in deeper.

It would be helpful if you could install the latest 10.1 Open SUSE and report back. Also have a look at #145747 for some boot parameters you might want to play with ...
Please also reopen the bug if you still have problems with 10.1.
Comment 8 Michael Marxmeier 2006-02-11 00:53:31 UTC
Besides hanging on boot i did not actually encounter any problems (single core
CPU). The noapictimer boot param works around this for all dx5150 that we use.
My commend was mostly intended as FYI to document the workaround i found.

BTW: Not booting is not exactly new. This bug is about this issue :-)
#145747 is locked

If i can find some time i'll try to get a SL10.1 beta and check if its fixed.
I will re-open the bug then.
Comment 9 Thomas Renninger 2006-02-14 11:34:53 UTC
Thanks.

I changed the product for #145747.
Can you now access the bug?
Comment 10 Michael Marxmeier 2006-02-15 03:39:41 UTC
Just tested with SL10.1 beta3.
dx5150 boots fine no boot param needed. Time keeping seems ok as well.

Could not test beyond install boot due to crash with xfs mount.
I can now access #145747, thanks.

-> no longer a problem
Comment 11 Thomas Renninger 2006-02-15 08:45:00 UTC
Please also try beta4 which comes out soon.
There are still changes pending as IIRC not all machines work that fine...