|
Bugzilla – Full Text Bug Listing |
| Summary: | No sound on USB headset when dialing Skype | ||
|---|---|---|---|
| Product: | [openSUSE] SUSE Linux 10.1 | Reporter: | Joel Carlson <Fox7777> |
| Component: | Sound | Assignee: | Takashi Iwai <tiwai> |
| Status: | RESOLVED WONTFIX | QA Contact: | E-mail List <qa-bugs> |
| Severity: | Major | ||
| Priority: | P5 - None | CC: | Fox7777 |
| Version: | Alpha 3 | ||
| Target Milestone: | --- | ||
| Hardware: | i686 | ||
| OS: | SUSE Other | ||
| URL: | http://web3.foxinternet.net/fox7777/sig.htm | ||
| Whiteboard: | |||
| Found By: | Beta-Customer | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
| Attachments: | /etc/asound.state file | ||
|
Description
Joel Carlson
2005-12-06 23:03:39 UTC
Hmm, could you try 10.0 update kernel? With the updated kernel on SUSE 10, we could hear dialing on the headset (which we couldn't before) but the party on the other end still couldn't hear us talk. With 9 different volume control programs on this computer, it would be confusing for the average user. The best volume control seems to be the QAMix (speaker icon) which you can right click on to adjust your sound systems including the USB headset. We still have to go back to SUSE 9.2 to make a Skype phone call. What is the solution? There are two options:
1. Don't use skype. It's nothing but a waste of time to debug such a binary-only program.
2. Try to debug a bit further about this bug.
I prefer the first one, but it's your choice.
For option 2, please check whether you can playback/capture the audio signals from this device. First, check which device is USB. You can see it in /proc/asound/cards. Suppose that it's the secondary (card 1), run like
% aplay -vv -Ddefault:1 somefile.wav
For recording, run like
% arecord -vv -Ddefault:1 foo.wav
and check the resultant WAV file.
If it doesn't work, too, upload /etc/asound.state file for more debugging.
Created attachment 60579 [details]
/etc/asound.state file
Not working. Attached is /etc/asound.state file.
What do you mean "not working"? Did aplay and arecord show nothing with -vv option? We are currently getting "Problem with sound device" or "Call failed" message. aplay -vv gives us joel@d:~> aplay -vv (nothing) Aborted by signal Interrupt... joel@d:~> arecord -vv gives us Max peak (170 samples): 0x00000001 # 0% Max peak (170 samples): 0x00000001 # 0% (continuous) It appears the problem comes from SUSE 10.1 A3 not activating the Plantronics USB headset correctly. Keep in mind that this works correctly in SUSE 9.2 so the capablility has been there for a long time. SUSE must act now to make this work correctly in SUSE 10.1 A3! The point being made above is that a USB headset should just work when a customer buys the SUSE Linux OS. They should not have to do a lot of complex, cryptic command line tweaking. Otherwise customers will go to another OS that will work. You have to pass some WAV file to aplay. Otherwise it waits for inputs from stdin. Does arecord show no signals if you say something to microphone? Then, something is wrong in usb descriptors. Please attach the output of "lsusb -v" (run as root). Also, attach /proc/asound/card1/stream* files (suppose usb is the secondary device). BTW, are you sure that skype got configured with the correct device files (/dev/dsp1) ? No output from aplay -vv
d:/home/joel # lsusb -v
Bus 004 Device 001: ID 0000:0000
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 1 Single TT
bMaxPacketSize0 8
idVendor 0x0000
idProduct 0x0000
bcdDevice 2.06
iManufacturer 3 Linux 2.6.13-15.7-default ehci_hcd
iProduct 2 EHCI Host Controller
iSerial 1 0000:00:10.3
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0002 1x 2 bytes
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 6
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x40
PortPwrCtrlMask 0x00
Hub Port Status:
Port 1: 0001.0000 C_CONNECT
Port 2: 0000.0100 power
Port 3: 0000.0100 power
Port 4: 0000.0100 power
Port 5: 0000.0100 power
Port 6: 0000.0100 power
Bus 003 Device 001: ID 0000:0000
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x0000
idProduct 0x0000
bcdDevice 2.06
iManufacturer 3 Linux 2.6.13-15.7-default uhci_hcd
iProduct 2 UHCI Host Controller
iSerial 1 0000:00:10.2
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0002 1x 2 bytes
bInterval 255
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 2
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 1 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x40
PortPwrCtrlMask 0x00
Hub Port Status:
Port 1: 0000.0100 power
Port 2: 0000.0100 power
Bus 002 Device 001: ID 0000:0000
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x0000
idProduct 0x0000
bcdDevice 2.06
iManufacturer 3 Linux 2.6.13-15.7-default uhci_hcd
iProduct 2 UHCI Host Controller
iSerial 1 0000:00:10.1
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0002 1x 2 bytes
bInterval 255
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 2
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 1 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x40
PortPwrCtrlMask 0x00
Hub Port Status:
Port 1: 0000.0300 lowspeed power
Port 2: 0000.0300 lowspeed power
Bus 001 Device 003: ID 047f:0ca1 Plantronics, Inc.
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x047f Plantronics, Inc.
idProduct 0x0ca1
bcdDevice 0.04
iManufacturer 1 Plantronics
iProduct 2 Plantronics Headset
iSerial 3 00500-0429034410003-V060000A
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 369
bNumInterfaces 4
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x80
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 0
bInterfaceClass 1 Audio
bInterfaceSubClass 1 Control Device
bInterfaceProtocol 0
iInterface 0
AudioControl Interface Descriptor:
bLength 10
bDescriptorType 36
bDescriptorSubtype 1 (HEADER)
bcdADC 1.00
wTotalLength 78
bInCollection 2
baInterfaceNr( 0) 1
baInterfaceNr( 1) 2
AudioControl Interface Descriptor:
bLength 12
bDescriptorType 36
bDescriptorSubtype 2 (INPUT_TERMINAL)
bTerminalID 12
wTerminalType 0x0101 USB Streaming
bAssocTerminal 0
bNrChannels 2
wChannelConfig 0x0003
Left Front (L)
Right Front (R)
iChannelNames 0
iTerminal 0
AudioControl Interface Descriptor:
bLength 13
bDescriptorType 36
bDescriptorSubtype 6 (FEATURE_UNIT)
bUnitID 1
bSourceID 12
bControlSize 2
bmaControls( 0) 0x55
bmaControls( 0) 0x01
Mute
Bass
Treble
Automatic Gain
Bass Boost
bmaControls( 1) 0x02
bmaControls( 1) 0x00
Volume
bmaControls( 2) 0x02
bmaControls( 2) 0x00
Volume
iFeature 0
AudioControl Interface Descriptor:
bLength 9
bDescriptorType 36
bDescriptorSubtype 3 (OUTPUT_TERMINAL)
bTerminalID 20
wTerminalType 0x0301 Speaker
bAssocTerminal 0
bSourceID 1
iTerminal 0
AudioControl Interface Descriptor:
bLength 12
bDescriptorType 36
bDescriptorSubtype 2 (INPUT_TERMINAL)
bTerminalID 10
wTerminalType 0x0201 Microphone
bAssocTerminal 0
bNrChannels 2
wChannelConfig 0x0003
Left Front (L)
Right Front (R)
iChannelNames 0
iTerminal 0
AudioControl Interface Descriptor:
bLength 13
bDescriptorType 36
bDescriptorSubtype 6 (FEATURE_UNIT)
bUnitID 2
bSourceID 10
bControlSize 2
bmaControls( 0) 0x03
bmaControls( 0) 0x00
Mute
Volume
bmaControls( 1) 0x00
bmaControls( 1) 0x00
bmaControls( 2) 0x00
bmaControls( 2) 0x00
iFeature 0
AudioControl Interface Descriptor:
bLength 9
bDescriptorType 36
bDescriptorSubtype 3 (OUTPUT_TERMINAL)
bTerminalID 13
wTerminalType 0x0101 USB Streaming
bAssocTerminal 0
bSourceID 2
iTerminal 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 0
bInterfaceClass 1 Audio
bInterfaceSubClass 2 Streaming
bInterfaceProtocol 0
iInterface 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 1
bNumEndpoints 1
bInterfaceClass 1 Audio
bInterfaceSubClass 2 Streaming
bInterfaceProtocol 0
iInterface 0
AudioStreaming Interface Descriptor:
bLength 7
bDescriptorType 36
bDescriptorSubtype 1 (AS_GENERAL)
bTerminalLink 12
bDelay 0 frames
wFormatTag 1 PCM
AudioStreaming Interface Descriptor:
bLength 14
bDescriptorType 36
bDescriptorSubtype 2 (FORMAT_TYPE)
bFormatType 1 (FORMAT_TYPE_I)
bNrChannels 1
bSubframeSize 2
bBitResolution 16
bSamFreqType 0 Continuous
tLowerSamFreq 6400
tUpperSamFreq 48000
Endpoint Descriptor:
bLength 9
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 9
Transfer Type Isochronous
Synch Type Adaptive
Usage Type Data
wMaxPacketSize 0x0064 1x 100 bytes
bInterval 1
bRefresh 0
bSynchAddress 0
AudioControl Endpoint Descriptor:
bLength 7
bDescriptorType 37
bDescriptorSubtype 1 (EP_GENERAL)
bmAttributes 0x01
Sampling Frequency
bLockDelayUnits 2 Decoded PCM samples
wLockDelay 1 Decoded PCM samples
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 2
bNumEndpoints 1
bInterfaceClass 1 Audio
bInterfaceSubClass 2 Streaming
bInterfaceProtocol 0
iInterface 0
AudioStreaming Interface Descriptor:
bLength 7
bDescriptorType 36
bDescriptorSubtype 1 (AS_GENERAL)
bTerminalLink 12
bDelay 0 frames
wFormatTag 1 PCM
AudioStreaming Interface Descriptor:
bLength 14
bDescriptorType 36
bDescriptorSubtype 2 (FORMAT_TYPE)
bFormatType 1 (FORMAT_TYPE_I)
bNrChannels 2
bSubframeSize 2
bBitResolution 16
bSamFreqType 0 Continuous
tLowerSamFreq 6400
tUpperSamFreq 48000
Endpoint Descriptor:
bLength 9
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 9
Transfer Type Isochronous
Synch Type Adaptive
Usage Type Data
wMaxPacketSize 0x00c8 1x 200 bytes
bInterval 1
bRefresh 0
bSynchAddress 0
AudioControl Endpoint Descriptor:
bLength 7
bDescriptorType 37
bDescriptorSubtype 1 (EP_GENERAL)
bmAttributes 0x01
Sampling Frequency
bLockDelayUnits 2 Decoded PCM samples
wLockDelay 1 Decoded PCM samples
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 0
bNumEndpoints 0
bInterfaceClass 1 Audio
bInterfaceSubClass 2 Streaming
bInterfaceProtocol 0
iInterface 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 1
bNumEndpoints 1
bInterfaceClass 1 Audio
bInterfaceSubClass 2 Streaming
bInterfaceProtocol 0
iInterface 0
AudioStreaming Interface Descriptor:
bLength 7
bDescriptorType 36
bDescriptorSubtype 1 (AS_GENERAL)
bTerminalLink 13
bDelay 0 frames
wFormatTag 1 PCM
AudioStreaming Interface Descriptor:
bLength 14
bDescriptorType 36
bDescriptorSubtype 2 (FORMAT_TYPE)
bFormatType 1 (FORMAT_TYPE_I)
bNrChannels 1
bSubframeSize 1
bBitResolution 8
bSamFreqType 0 Continuous
tLowerSamFreq 6400
tUpperSamFreq 48000
Endpoint Descriptor:
bLength 9
bDescriptorType 5
bEndpointAddress 0x84 EP 4 IN
bmAttributes 9
Transfer Type Isochronous
Synch Type Adaptive
Usage Type Data
wMaxPacketSize 0x0032 1x 50 bytes
bInterval 1
bRefresh 0
bSynchAddress 0
AudioControl Endpoint Descriptor:
bLength 7
bDescriptorType 37
bDescriptorSubtype 1 (EP_GENERAL)
bmAttributes 0x01
Sampling Frequency
bLockDelayUnits 2 Decoded PCM samples
wLockDelay 1 Decoded PCM samples
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 2
bNumEndpoints 1
bInterfaceClass 1 Audio
bInterfaceSubClass 2 Streaming
bInterfaceProtocol 0
iInterface 0
AudioStreaming Interface Descriptor:
bLength 7
bDescriptorType 36
bDescriptorSubtype 1 (AS_GENERAL)
bTerminalLink 13
bDelay 0 frames
wFormatTag 1 PCM
AudioStreaming Interface Descriptor:
bLength 14
bDescriptorType 36
bDescriptorSubtype 2 (FORMAT_TYPE)
bFormatType 1 (FORMAT_TYPE_I)
bNrChannels 1
bSubframeSize 2
bBitResolution 16
bSamFreqType 0 Continuous
tLowerSamFreq 6400
tUpperSamFreq 48000
Endpoint Descriptor:
bLength 9
bDescriptorType 5
bEndpointAddress 0x84 EP 4 IN
bmAttributes 9
Transfer Type Isochronous
Synch Type Adaptive
Usage Type Data
wMaxPacketSize 0x0064 1x 100 bytes
bInterval 1
bRefresh 0
bSynchAddress 0
AudioControl Endpoint Descriptor:
bLength 7
bDescriptorType 37
bDescriptorSubtype 1 (EP_GENERAL)
bmAttributes 0x01
Sampling Frequency
bLockDelayUnits 2 Decoded PCM samples
wLockDelay 1 Decoded PCM samples
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 3
bNumEndpoints 1
bInterfaceClass 1 Audio
bInterfaceSubClass 2 Streaming
bInterfaceProtocol 0
iInterface 0
AudioStreaming Interface Descriptor:
bLength 7
bDescriptorType 36
bDescriptorSubtype 1 (AS_GENERAL)
bTerminalLink 13
bDelay 0 frames
wFormatTag 1 PCM
AudioStreaming Interface Descriptor:
bLength 14
bDescriptorType 36
bDescriptorSubtype 2 (FORMAT_TYPE)
bFormatType 1 (FORMAT_TYPE_I)
bNrChannels 2
bSubframeSize 2
bBitResolution 16
bSamFreqType 0 Continuous
tLowerSamFreq 6400
tUpperSamFreq 48000
Endpoint Descriptor:
bLength 9
bDescriptorType 5
bEndpointAddress 0x84 EP 4 IN
bmAttributes 9
Transfer Type Isochronous
Synch Type Adaptive
Usage Type Data
wMaxPacketSize 0x00c8 1x 200 bytes
bInterval 1
bRefresh 0
bSynchAddress 0
AudioControl Endpoint Descriptor:
bLength 7
bDescriptorType 37
bDescriptorSubtype 1 (EP_GENERAL)
bmAttributes 0x01
Sampling Frequency
bLockDelayUnits 2 Decoded PCM samples
wLockDelay 1 Decoded PCM samples
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Devices
bInterfaceSubClass 0 No Subclass
bInterfaceProtocol 0 None
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.00
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 57
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0002 1x 2 bytes
bInterval 3
Bus 001 Device 001: ID 0000:0000
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 9 Hub
bDeviceSubClass 0 Unused
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x0000
idProduct 0x0000
bcdDevice 2.06
iManufacturer 3 Linux 2.6.13-15.7-default uhci_hcd
iProduct 2 UHCI Host Controller
iSerial 1 0000:00:10.0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 25
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0 Unused
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0002 1x 2 bytes
bInterval 255
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 2
wHubCharacteristic 0x000a
No power switching (usb 1.0)
Per-port overcurrent protection
bPwrOn2PwrGood 1 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x40
PortPwrCtrlMask 0x00
Hub Port Status:
Port 1: 0000.0103 power enable connect
Port 2: 0000.0100 power
d:/home/joel #
I just made a successful Skype phone call by changing from /dev/dsp to /dev/dsp1 in the Skype settings. The reason that Skype worked in SUSE 9.2 was that the USB headset was picked up by SUSE as the default /dev/dsp when it was plugged in. OK, then I close this bug. |