Bug 141951

Summary: printer list is empty un yast configuration
Product: [openSUSE] SUSE Linux 10.1 Reporter: Rihards Olups <richlv>
Component: YaST2Assignee: E-mail List <bnc-team-screening>
Status: RESOLVED FIXED QA Contact: Klaus Kämpf <kkaempf>
Severity: Major    
Priority: P5 - None    
Version: Alpha 4   
Target Milestone: ---   
Hardware: PC   
OS: SUSE Other   
Whiteboard:
Found By: Other Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Rihards Olups 2006-01-07 20:03:55 UTC 
when a locally connected printer is added in yast printer configuration screen, it does not show up in printer listing.
the printer can be seen in applications and cups web management interface and it works.

this seems very similar to bug 113570, but that was filed against 10.0beta3 (and the issue it was linked as dupe against was marked as fixed for 10.0rc1)

this actually is a system upgraded to factory-2006.01.06.
Comment 1 Michael Gross 2006-01-09 15:30:15 UTC 
Please provide the output of `hwinfo --printer' as well as your YaST2 logs (/var/log/YaST2/).
Comment 2 Rihards Olups 2006-01-09 17:17:41 UTC 
turns out, 'factory' upgrade dbus package was not compatible with hwinfo :)
hwinfo required libdbus-1.so.1, while package did not create a symlink to libdbus-1.so.2.

after manually creating the symlink hwinfo and yast both successfully show the printer.

if required, i can still provide hwinfo output and yast logs, but i don't think that would help.

sorry for this problem, i have suse installed only for a week - in future i will try always running hwinfo before reporting a problem :)
Comment 3 Michael Gross 2006-01-09 17:22:19 UTC 
OK then I consider this as fixed ;)
Comment 4 Michael Gross 2006-01-09 17:23:33 UTC 
Rihards: Please reopen this if this update you are talking about is an official SUSE-YOU-update, because in that case we should fix this here.