Bug 141983

Summary: Firefox crashes when opening a pdf document
Product: [openSUSE] SUSE LINUX 10.0 Reporter: Axel Braun <axel.braun>
Component: FirefoxAssignee: E-mail List <bnc-team-mozilla>
Status: RESOLVED DUPLICATE QA Contact: E-mail List <qa-bugs>
Severity: Normal    
Priority: P5 - None    
Version: Final   
Target Milestone: ---   
Hardware: i686   
OS: Other   
Whiteboard:
Found By: Other Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Axel Braun 2006-01-09 08:25:22 UTC
Looks like Firefox 1.5 (MozillaFirefox-1.5-3.1) has a problem with the Acrobat plugin: as soon as a PDF-document (link) is clicked, it crashes with a 'Speicherzugriffsfehler'. Reproducable, always.
Comment 1 Wolfgang Rosenauer 2006-01-09 08:29:39 UTC
please copy the file list of /usr/lib/firefox/plugins and the output of rpm -q dragonegg.
Comment 2 Axel Braun 2006-01-09 09:23:44 UTC
southpole:/home/axel # rpm -q dragonegg
dragonegg-0.1-4

southpole:/home/axel # dir /usr/lib/firefox/plugins
insgesamt 21
drwxr-xr-x   2 root root   312 2006-01-04 13:13 .
drwxr-xr-x  11 root root   944 2006-01-04 13:13 ..
lrwxrwxrwx   1 root root    40 2005-12-04 12:05 flashplayer.xpt -> /usr/lib/browser-plugins/flashplayer.xpt
lrwxrwxrwx   1 root root    40 2005-12-04 12:05 libdragonegg.so -> /usr/lib/browser-plugins/libdragonegg.so
lrwxrwxrwx   1 root root    42 2005-12-04 12:05 libflashplayer.so -> /usr/lib/browser-plugins/libflashplayer.so
lrwxrwxrwx   1 root root    77 2005-12-15 09:56 libjavaplugin_oji.so -> /usr/lib/jvm/java-1.5.0-sun-1.5.0_03/jre/plugin/i386/ns7/libjavaplugin_oji.so
-rwxr-xr-x   1 root root 19028 2005-12-28 10:44 libnullplugin.so
lrwxrwxrwx   1 root root    35 2005-12-04 12:05 nphelix.so -> /usr/lib/browser-plugins/nphelix.so
lrwxrwxrwx   1 root root    36 2005-12-04 12:05 nphelix.xpt -> /usr/lib/browser-plugins/nphelix.xpt
lrwxrwxrwx   1 root root    51 2005-12-04 12:05 nppdf.so -> /usr/X11R6/lib/Acrobat7/Browser/intellinux/nppdf.so

BTW, I found in some newsgroups postings that this problem occurs more often
Comment 3 Wolfgang Rosenauer 2006-01-09 09:42:51 UTC
you should deinstall Acrobat Reader or dragonegg. Afterwards you shouldn't have a problem. It's a problem to have two handlers for PDF at the same time.

*** This bug has been marked as a duplicate of 116389 ***