Bug 144001

Summary: PROBLEMS GETTING PRINTING TO DEFAULT TO LETTER PAPER VERSUS A4
Product: [openSUSE] SUSE LINUX 10.0 Reporter: Lorie Mouklas <umouklo>
Component: PrintingAssignee: Johannes Meixner <jsmeix>
Status: RESOLVED WORKSFORME QA Contact: Johannes Meixner <jsmeix>
Severity: Major    
Priority: P5 - None    
Version: Final   
Target Milestone: ---   
Hardware: x86   
OS: SuSE Linux 10.0   
Whiteboard:
Found By: Customer Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Lorie Mouklas 2006-01-19 00:08:50 UTC 
Hello - I have tried to get printing via Yast to default to letter instead of A4.  Some of my applications, like Opera can override this setting.  Others cannot and continually send an A4 page even if you select letter in their print dialogue.  Also, adding a second printer via Yast does not work correctly.  Instead of prompting for the inputs, it only asks for a URI.  Using the Gnome printing utilities seems to work to add the second printer but cannot fix the A4 issue.

This is a major bug as I cannot tie up network printers waiting for A4 paper that we don't have (we are in the U.S.)
Comment 1 Johannes Meixner 2006-01-19 08:27:20 UTC 
I need information how to reproduce it (=> NEEDINFO).
What exactly did you do in YaST to change A4 to Letter?
See regarding "how to reproduce" in
http://www.opensuse.org/Bug_Reporting_FAQ

In general regarding "Print Settings with CUPS" see
http://portal.suse.com/sdb/en/2002/11/jsmeix_print-cups-options.html
http://portal.suse.com/sdb/en/2004/05/jsmeix_print-cups-in-a-nutshell.html
"Changing the printer-specific default settings"
and the "Administration Manual".


Regarding "adding a second printer via Yast":
See "use one report for each defect you want to report" in
http://www.opensuse.org/Submit_a_bug
Comment 2 Johannes Meixner 2006-02-06 14:49:48 UTC 
No feedback received, closing it as WORKSFORME.
Feel free to reopen this bug again with the needed information added.