Bug 145454

Summary:	Blan screen after install on Dell D600
Product:	[openSUSE] SUSE Linux 10.1	Reporter:	Simon Crute <simon.crute>
Component:	X.Org	Assignee:	Stefan Dirsch <sndirsch>
Status:	RESOLVED WONTFIX	QA Contact:	Stefan Dirsch <sndirsch>
Severity:	Normal
Priority:	P5 - None	CC:	eich
Version:	Beta 1
Target Milestone:	---
Hardware:	i586
OS:	Other
Whiteboard:
Found By:	IS&T	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	output of hwinfo xorg.conf Xorg.0.log

Description Simon Crute 2006-01-25 12:13:14 UTC

After installing sles10.1b1 onto my d600, there is no X display, the screen is blank. 

I've tried init 3, and then ran sax2 -l and it's not made any differences

I will attach an hwinfo report.

Comment 1 Simon Crute 2006-01-25 12:16:16 UTC

Created attachment 64952 [details]
output of hwinfo

Comment 2 Stefan Dirsch 2006-01-25 12:23:24 UTC

Could you add /etc/X11/xorg.conf and /var/log/Xorg.0.log as welll? Thanks.

Comment 3 Simon Crute 2006-01-25 12:32:35 UTC

Doh !!
Just blew it away to try nld10b1. 
I'll get back to you with this later this afternoon, or earlier if NLD10 has the same problem.

Comment 4 Simon Crute 2006-01-25 15:06:45 UTC

Created attachment 65012 [details]
xorg.conf

this is taken from an install of nld10-b1 on the same machine, I'm assuming it's the same kernel etc. Let me know if this is not good enough.

Comment 5 Simon Crute 2006-01-25 15:07:22 UTC

Created attachment 65013 [details]
Xorg.0.log

as before, from nld10b1

Comment 6 Stefan Dirsch 2006-01-25 15:32:05 UTC

Probably another radeon driver bug. :-(

Comment 7 Simon Crute 2006-01-25 15:40:42 UTC

Interestingly, I've been chatting with someone else in this office, and on his D600, he didn't have these problems. 

Maybe dell BIOS level related ?

If you're interested, I can get the hwinfo etc from that machine.

Comment 8 Stefan Dirsch 2006-01-25 15:46:15 UTC

Ok. I have a similar board for testing available (Radeon 9000), but this is a desktop machine. You could try to use the old radeon driver

  sax2 -r -m 0=radeonold

Then we know, if it's a driver related problem.

Comment 9 Stefan Dirsch 2006-01-25 15:57:24 UTC

Please try the "radeonold" driver for now.

Comment 10 Simon Crute 2006-01-25 16:13:14 UTC

Same problem using radeonold. 

Interestingly, if I plug a monitor into the laptop, and run sax2, (no options) the output appears on the montor. 

There are no settings in the bios to control the video output, but pressing the <fn><f8> key combo makes no difference.

Comment 11 Stefan Dirsch 2006-01-25 16:35:00 UTC

Could you attach the logfile with the monitor plugged in? Thanks.

Comment 12 Matthias Hopf 2006-01-27 16:49:10 UTC

I think the monitor doesn't like 800x600, which is what is configured ATM.
The panel is of size 1400x1050, can you change the configuration accordingly and try again?

Comment 13 Simon Crute 2006-01-27 17:03:16 UTC

I think what's happened is this. 

During the install, I just accepted the defaults. 

When it would't work, I fired up SAX2 from the command line to change the settings. 

While installing beta2, I changed the settings in yast, and it looks like it is now working. 

So,while I guess this is nolonger a blocker, (I've droped the priority accordingly) I still think it's a problem if the tool that configures the display, can't show any output on the display of a laptop. :-)

Do you still want the output with the external monitor attached ? 
Do you want this closed, and a new usability bug opened ?

Comment 14 Stefan Dirsch 2006-01-27 17:09:02 UTC

> Do you still want the output with the external monitor attached ? 
It's not needed any more.
> Do you want this closed, and a new usability bug opened ?
Yes, I think so.