Bug 148655

Summary:	System hangs on CD 3 during installation while installing baekmuk-fff-2.1
Product:	[openSUSE] SUSE Linux 10.1	Reporter:	Ulrich Lange <email>
Component:	Installation	Assignee:	E-mail List <bnc-team-screening>
Status:	RESOLVED FIXED	QA Contact:	Klaus Kämpf <kkaempf>
Severity:	Normal
Priority:	P5 - None
Version:	Beta 3
Target Milestone:	---
Hardware:	HP
OS:	Other
Whiteboard:
Found By:	Other	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Ulrich Lange 2006-02-07 11:16:21 UTC

I tried to install German and Korean as a second and third language in the OS installing procedure.
System hangs on CD 3 in module ---> beakmuk-fff-2.1 (27.27 MB -- Baekmuk Fonts (Korean Fonts for the X Window System, True Type Version
Situation in Hang:
The process bar shows 100%. The CPU is running up to 100%. The disk light is blinking each 5 seconds. The Abort button is not working.
I let the system run in this status for 20 minutes.
After than I switched off the system.
No Login possible after coldstart. No possible access to the logfiles.

This Bug is reproducable.

Comment 1 Michael Gross 2006-02-07 13:51:45 UTC

You can retrieve the logfiles with a rescue system (CD 1). What is the situation after the reboot? Does so machine really freeze hard?

Comment 2 Ulrich Lange 2006-02-08 13:29:35 UTC

I reproduced now the bug again and had an access after switch off and restart with the rescue system. No infomation about this hang in any logfiles. Yast logfiles are not written to this time.
Any idea?

Comment 3 Michael Gross 2006-02-09 11:04:26 UTC

It's hardly possible that YaST logged nothing. Please just attach the whole /var/log/YaST2 directory as tarball.

Comment 4 Ulrich Lange 2006-02-09 18:55:41 UTC

please take it serious. There is no YaST2 directory!

SUSE Linux 10.1 Status Update (Feb 9 2006)
> * Major bug in Beta3: Fontconfig
> * Package manager major changes
Could be there the problem?

Comment 5 Andreas Jaeger 2006-02-09 19:26:02 UTC

Yes, this is most likely the fontconfig issue.  Just wait a bit longer - or kill the fc processes and later install the updated font config directory.

There really is a /var/log/YaST2/ - it is there all the time.

Comment 6 Michael Gross 2006-02-13 10:25:13 UTC

Ulrich: Yes it's possibly this problem... sorry but it has really quite a number of symptoms. Update the packages available from http://download.opensuse.org/distribution/SL-10.1-OSS-beta3/fixed-rpms and delete your ~/.font-cache* files. If this does not fix the problem, please reopen this bug.

Comment 7 Ulrich Lange 2006-02-13 13:31:21 UTC

Sorry Michael, that is not a solution.
The system status while the installation program hangs is undefined.
There is no way to start YaST.
Login as root is not possible because the authentication module is not installed. Login over rescue system is possible only.
YaST hasn't fixed his job.
That may be is the reason that there is no YaST logfile.

In Rel. 10.0 it was possible to install German and Korean language additional to English.

Comment 8 Michael Gross 2006-02-13 15:15:20 UTC

If you cannot install the updated RPMs, you should wait for beta4, if the problem resides, please reopen.