Bug 148735

Summary:	kmail sometimes saves attachments for display with OO.o with 0 size
Product:	[openSUSE] SUSE Linux 10.1	Reporter:	Silviu Marin-Caea <silviu_marin-caea>
Component:	KDE	Assignee:	Jan Holesovsky <kendy>
Status:	RESOLVED FIXED	QA Contact:	E-mail List <qa-bugs>
Severity:	Normal
Priority:	P5 - None	CC:	suse-beta
Version:	Beta 5
Target Milestone:	---
Hardware:	i686
OS:	SUSE Other
Whiteboard:
Found By:	Beta-Customer	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Silviu Marin-Caea 2006-02-07 15:45:57 UTC

If I click on a .doc or .xls attachment in kmail, it pops up a dialog asking me what to do with it.  I chose "open with OO.o".  OO.o is loaded but displays and empty page.  It's because the attachment was not saved properly on disk in /tmp/kde-user...  It was saved as a 0 size file.  If that happened, no mater how many times I try to open it, it's the same.  Restarting kontact solves the problem.

Comment 1 Stephan Kulow 2006-02-07 15:53:55 UTC

The very popular --tempfile option is missing

Comment 2 Jan Holesovsky 2006-02-09 14:48:41 UTC

I am sorry, but I am unable to reproduce the problem :-(

"Restarting kontact solves the problem." - does this mean that you saw the bug only once?  Or - does it appear with every re-login, for example?

Is it a clean user installation, or do you use the profile from an older SUSE version?

kioexec's --tempfiles option is used (according to my tests), and I am able to see the attachment every time (fresh OOo start, OOo already runnnig, etc.)

Comment 3 Silviu Marin-Caea 2006-02-09 15:13:07 UTC

Clean installation (always).  I saw the bug several times.  But it's not consistently showing up.  That is: sometimes it works, sometimes it doesn't.

When it doesn't work, it's because the temp file is 0 size.  I restart Kontact, look at the same mail, and opening the attachment by clicking it works again.

I realize that erratic bugs are the worst.  Will update here if I see the bug in >beta4.

Comment 4 Silviu Marin-Caea 2006-02-09 16:00:16 UTC

What if this kind of crashes were provoked by the font problems?  Will keep you updated after beta4 comes out.  I'm using beta3+newest fontconfig now, and konqueror seems more stable.

Comment 5 Silviu Marin-Caea 2006-02-09 16:00:36 UTC

Ops, wrong window

Comment 6 Christian Boltz 2006-02-09 16:26:15 UTC

Silviu, it seems you forgot to set the bug back to ASSIGNED...

Comment 7 Silviu Marin-Caea 2006-02-28 10:07:26 UTC

Bug still there in beta5

Comment 8 Gerald Pfeifer 2006-04-20 22:18:48 UTC

Jan, what's the status of this?  I haven't seen an update for two months.

Are you still not able to reproduce?

Comment 9 Gerald Pfeifer 2006-04-29 00:16:34 UTC

Ping, how to proceed with this one?

Comment 10 Jan Holesovsky 2006-05-09 20:10:41 UTC

I am sorry, but I'm still unable to reproduce :-(

Silviu, does it happen more often with large files, small ones, or it does not matter?  Is it more probable after a fresh login, or appears anytime during the work?  Is it a fast computer, or a slower one?

Comment 11 Silviu Marin-Caea 2006-11-02 15:34:42 UTC

Bug is not present in 10.2beta1.