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Bugzilla – Full Text Bug Listing |
| Summary: | FireFox Crashes - Mozilla From Bug Advises Me a SuSE Problem | ||
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| Product: | [openSUSE] SUSE LINUX 10.0 | Reporter: | A Person <appsdev> |
| Component: | Other | Assignee: | E-mail List <bnc-team-screening> |
| Status: | RESOLVED INVALID | QA Contact: | E-mail List <qa-bugs> |
| Severity: | Major | ||
| Priority: | P5 - None | ||
| Version: | unspecified | ||
| Target Milestone: | --- | ||
| Hardware: | i686 | ||
| OS: | UNIX Other | ||
| Whiteboard: | |||
| Found By: | Customer | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
| Attachments: | Requested directory ... you/* | ||
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Description
A Person
2006-02-15 04:07:59 UTC
Which updates did you perform exactly? Are you using the shipped version of Mozilla? Good Day. Thank You for the reply. I perfom an update when the SuSE Watcher tells me that updates are available. I apologise but I have no idea which updates I did except to say that I did everyone available. Do I have a internal list? Yes. I am using the shipped version of SuSE 10.0. Hope this helps. No the question was if you are using the shipped version (here: package) of Mozilla or did you download it somewhere from a third pary supplier? Please attach /var/lib/YaST2/you/* here. Since when do these crashes happen? Please be as specific as possible. Good Day . . . I apologise for the error. The original 1.5 was downloaded as a tar file from Mozilla. The update to 1.5.01 was automatically initiated by the program internally. I have not deleted any TB files so logically the crashes began immediately before the TB file with the lowest number, TB14658866E. This was 2 February 2006. I have attached the files. My initial look suggested that the .../* is over 3mb. I do not know if my ISP will allow it. If not then I will send them to you bit by bit. Hope this helps. Created attachment 68707 [details]
Requested directory ... you/*
I searched and found this way to send you the info smalller.
Sorry but we cannot support third-party packages here. Install the officially available package from your disk set or from an online mirror. If there are still errors, reopen this report. You can wait for the next release of Mozilla, maby the issue will be fixed then. When reporting such issues with non-shipped packages, report problems to the developers of these programs (upstream maintainers), not to us. If we encounter problems in our packages that we fix and are not specific to SUSE, they will float back into the next official release of the program. Good Day Novell and suse . . . Note: Please pass this on to Novell or suse. Thank You for the reply. I will not abide by your suggestion. The problem is not Mozilla. It is suse. Mozilla has already investigated as this bug title states and puts the fault on a <suse> library. It appears that no one wants to take ownership of this issue. This shows the major deficiency of Linux. I once reported a bug in K3B and I received a reply back that the bug was in a third party library installed by K3B so K3b would not assist me. I very much realise that the support people are usually volunteers who are donating their time and effort to the community. That is why I went with Novell and why I paid for the support package. It did not work. I cannot program so I will buy something else to show my support. Thank You. you can try out suse mozilla builds, you can find them here: ftp://ftp.suse.com/pub/projects/mozilla/10.0 If i understand you correctly you use a non suse version, i hope this will help. Try first to delete the old mozilla installation to avoid further problems. let me know if this helps, thanks. |