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Bugzilla – Full Text Bug Listing |
| Summary: | YaST -> Network -> DSL/ISDN/MODEM-Konfiguration | ||
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| Product: | [openSUSE] openSUSE 10.2 | Reporter: | Detlef Reichelt <detlef> |
| Component: | YaST2 | Assignee: | Michal Zugec <mzugec> |
| Status: | RESOLVED FIXED | QA Contact: | Klaus Kämpf <kkaempf> |
| Severity: | Major | ||
| Priority: | P5 - None | CC: | aj, kukuk, suse-beta, varkoly |
| Version: | Final | ||
| Target Milestone: | --- | ||
| Hardware: | Other | ||
| OS: | Other | ||
| Whiteboard: | |||
| Found By: | Other | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
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Description
Detlef Reichelt
2006-04-05 22:49:06 UTC
Sorry but I don't know what you mean. Please be more specific about the problem or request. If this is a feature request, change the severity field to `Enhancement'. My interpretion of the initial comment is: "The 'configure mailsytem now' question causes more harm than good." I agree with that - most users will setup a internet connection, but the least will ever use postfix and fetchmail. They will use KMail/Thunderbird/Evolution instead. Therefore it's pointless or even bad to have a working fetchmail configuration. (I didn't test, but I can imagine that fetchmail will fetch the mail before the user can't fetch it with his graphical MUA.) My suggestion: simply remove the "configure mailsystem now?" question from the YaST modules setting up the internet connection. - beginners usually don't want to use fetchmail and postfix - experts can start the YaST module for the mailsystem on theirself (or write the fetchmail/postfix configfiles with $EDITOR, but that's another story.) Sidenotes: - I let this in NEEDINFO - Detlef, please add a note here. - the problem still exists in 10.1 beta9 - CC'ing Siegfried because I think this is a usability issue Yes, Christian, you're right, that's it. Reassigning to Martin as Enhancement. Maby we should just add a note, this sure makes sense for a server installation. Some questions, I'm not an email expert: 1) When is it necessary to configure postfix or fetchmail during the installation after configuration of DSL/ISDN/MODEM? Which kind of user will need this? 2) Do we have any data, e.g. % of use of postfix or fetchmail? 3) Can we make a product specific installation workflow at this stage? 1) The homeuser normaly doesn't need a configuration of postfix/fetchmail because he use a MUA (KMail/Thunderbird etc) 2) don't know ;) 3) Yes, that's a good idea: SUSE Linux *.* -> no configuration SUSE Server Products-> configuration of fetchmail/postfix after setup internetconnection Reassigning to the new maintainer of yast2-network. move to later Reopening and increasing severity. (Yes, I'm serious about the severity. This is really a big usability bug.)
FYI: this topic has caused a large discussion on opensuse-de this week:
fetchmail daemon gestoppt; trotzdem werden Emails runtergeladen :-(
(see the list archives for all mails.)
Lots of people agree that the "do mail configuration now?" question causes more harm than good. They also agree that it is a pitfall for newbies who wonder why they receive no mails in KMail. Oh, and *nobody* said that this question is useful and/or a good idea.
I would call that a real-life usability study *g* - and it has a clear result.
Please remove the "do mail configuration now?" question from the DSL/ISDN/Modem configuration.
(BTW: My arguments in comment #2 and Detlef's comment #6, item 1) are still valid. However, I would even remove the question in SLES.)
I believe this is a valid issue but it needs a larger audience for discussing the correct way to handle it. Adding a couple of people to CC. I think we can remove it, it does not even make sense for Enterprise products. Ok, so I will do it then fixed in yast2-network-2.15.15 Thanks for your fast reaction and for fixing this! :-) *** Bug 104127 has been marked as a duplicate of this bug. *** |