Bug 175151

Summary: KDE help center not accessable from within applications
Product: [openSUSE] SUSE Linux 10.1 Reporter: Matthias Bachert <public>
Component: KDEAssignee: Will Stephenson <wstephenson>
Status: VERIFIED FIXED QA Contact: E-mail List <qa-bugs>
Severity: Major    
Priority: P1 - Urgent CC: exigentsky, harbrink, kde-maintainers, mail, m_clauss, suse-beta
Version: Final   
Target Milestone: ---   
Hardware: Other   
OS: Other   
Whiteboard:
Found By: Other Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Matthias Bachert 2006-05-12 08:44:09 UTC
I cannot access the help of KDE applications. There appears KDE help center in the task bar briefly but no help is apearing on screen.
Comment 1 Christian Boltz 2006-05-12 12:37:07 UTC
From opensuse-factory mailinglist:

[Coolo]
What happens if you call "susehelp help:kate" on the command line?

[Andrew Lofthouse]
# susehelp help:kate

 susehelp - the SUSE help center start

 susehelp starts up the SUSE online help. The way the help is
 displayed depends on the system settings.
[...]


-> this is the "usage" output, not the expected manual :-(

BTW: This bug seems to break the help/manual of _all_ KDE applications - this is not "normal".

I'd recommend to release an update...
Comment 2 Matthias Bachert 2006-05-13 04:47:36 UTC
Yes, an update would be fine. But nevertheless how can such a thing happen? Aren't there any professional beta testers? Such a stupid bug MUST NOT HAPPEN at all after releasing several betas and release candidates.
Comment 3 Christian Boltz 2006-05-13 13:01:02 UTC
It seems beta testers don't need manuals :-/

(Feel free to test all manuals and help menus when 10.2 beta is ready ;-)
Comment 4 Sebastien ROHAUT 2006-05-16 20:36:32 UTC
So I have exactly the same problem in final release but not in rc2. This is catastrophic.

So I expect a patch.please !!!! 
Comment 5 Holger Macht 2006-05-18 14:26:53 UTC
Still present in SLED10 RC1.
Comment 6 Stephan Kulow 2006-05-19 07:54:17 UTC
*** Bug 177015 has been marked as a duplicate of this bug. ***
Comment 7 Will Stephenson 2006-05-19 13:10:01 UTC
Holger, see #172104 - it was found in RC1.

AJ, can we do an update to fix this for KDE and gnome in 10.1?
Comment 8 Andreas Jaeger 2006-05-19 13:23:00 UTC
Yes, please do.  Swamp-ID:   	 MaintenanceTracker-4367
Comment 9 Will Stephenson 2006-05-19 15:12:09 UTC
Submitted.
Comment 10 Will Stephenson 2006-05-19 15:16:16 UTC
..and fixed.
Comment 13 Eberhard Harbrink 2006-05-23 22:54:10 UTC
Hi!

I have this bug too. It was present in KDE 3.5.1. I found that if SuSEHelpCenter was already running, the Manual Page was displayed. If SuSEHelpCenter was not running, it couldn't be started. Because I thought, that updating to 3.5.2 would perhaps fix the bug, I did an update with http://ftp.suse.com/pub/suse/x86_64/supplementary/KDE/update_for_10.1/
but the bug is still present in 3.5.2.
Question: will the bug be fixed in 3.5.2 too or only for the normal tree?

Regards

Eberhard Harbrink
Comment 14 Will Stephenson 2006-05-27 21:23:55 UTC
This bug is not fixed in KDE 3.5.2.  The bug lies in the susehelp package which is not related directly to KDE.  An updated susehelp for 10.1 will be available this week.  
Comment 15 Matthias Clau0 2006-05-27 21:56:37 UTC
I can confirm that this bug is still there, even after upgrading to KDE 3.5.2
Comment 16 Stephan Kulow 2006-05-28 10:58:39 UTC
that's nice, but we didn't ask you to - especially in light of #14
Comment 17 Stephan Kulow 2006-05-28 10:59:28 UTC
*** Bug 179450 has been marked as a duplicate of this bug. ***
Comment 18 Christian Boltz 2006-07-04 12:53:47 UTC
For the records: the fixed package works :-)