Bug 215301

Summary:	Banshee doesn't recognize my ipod anymore
Product:	[openSUSE] openSUSE 10.2	Reporter:	Bryan Perry <bperry>
Component:	X11 Applications	Assignee:	Aaron Bockover <abockover>
Status:	RESOLVED FIXED	QA Contact:	Stefan Dirsch <sndirsch>
Severity:	Major
Priority:	P1 - Urgent	CC:	aj, alberto.passalacqua, ast, cseader, fred.blaise, meissner, vlevey
Version:	Final
Target Milestone:	---
Hardware:	All
OS:	Other
Whiteboard:
Found By:	System Test	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Bryan Perry 2006-10-26 15:01:07 UTC

When I connect my ipod, it shows up on my desktop like normal, but never shows up in Banshee.

I will attach the hwinfo for the ipod.

Comment 1 Bryan Perry 2006-10-26 15:02:21 UTC

04: SCSI 200.0: 10600 Disk                                      
  [Created at block.218]
  UDI: /org/freedesktop/Hal/devices/storage_serial_Apple_iPod_000A27001433CB92
  Unique ID: wkjR.WGAKK0tx959
  SysFS ID: /block/sdb
  SysFS BusID: 2:0:0:0
  SysFS Device Link: /devices/pci0000:00/0000:00:1d.7/usb1/1-5/1-5:1.0/host2/target2:0:0/2:0:0:0
  Hardware Class: disk
  Model: "Apple iPod"
  Vendor: usb 0x05ac "Apple"
  Device: usb 0x1203 "iPod"
  Revision: "1.62"
  Serial ID: "JQ520JNGPS9"
  Driver: "usb-storage", "sd"
  Driver Modules: "usb_storage"
  Device File: /dev/sdb (/dev/sg3)
  Device Files: /dev/sdb, /dev/disk/by-id/usb-Apple_iPod_000A27001433CB92, /dev/disk/by-path/pci-0000:00:1d.7-usb-0:5:1.0-scsi-0:0:0:0
  Device Number: block 8:16-8:31 (char 21:3)
  Features: Hotpluggable
  Geometry (Logical): CHS 2431/255/63
  Size: 39063023 sectors a 512 bytes
  Speed: 480 Mbps
  Module Alias: "usb:v05ACp1203d0001dc00dsc00dp00ic08isc06ip50"
  Driver Info #0:
    Driver Status: usb_storage is active
    Driver Activation Cmd: "modprobe usb_storage"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

Comment 2 Bryan Perry 2006-10-26 15:06:57 UTC

p450:~ # ipod --list
Path Info
   Device Path:      /dev/sdb2
   Mount Point:      /media/BRYAN'S IPO
   Control Path:     /media/BRYAN'S IPO/iPod_Control/
   HAL ID:           /org/freedesktop/Hal/devices/volume_uuid_8E34_2ED2
Device Info
   Model Number:     M9282
   Device Model:     Grayscale
   iPod Generation:  Fourth (4)
   Adv. Capacity:    20 GB
   Is New:           NO
   Writable:         YES
   Serial Number:    JQ520JNGPS9
   Firmware Version: 3.1.1
   Manufacturer ID:  JQ
   Production Year:  2005
   Production Week:  20
   Production Index: 22762
Volume Info
   Volume Size:      19954529280
   Volume Used:      12146082816
   Available         7808446464
   UUID:             8E34-2ED2
   Label             BRYAN'S IPO
User-Provided Info
   Device Name:      Bryan’s iPod
   User Name:        Administrator
   Host Name:        NOVELL-5PQSGQOY

Comment 3 Magnus Boman 2006-11-22 09:50:10 UTC

Same issue here with an iPod Nano. Attaching hwinfo and ipod info. (And NO, it is not my pink ipod :-)

mblxtv01:/home/mboman # hwinfo --usb
05: SCSI 200.0: 10600 Disk                                      
  [Created at block.218]
  UDI: /org/freedesktop/Hal/devices/storage_serial_Apple_iPod_000A270018BC2C68
  Unique ID: qZS2.pfo1seU6cgC
  SysFS ID: /block/sdb
  SysFS BusID: 2:0:0:0
  SysFS Device Link: /devices/pci0000:00/0000:00:1d.7/usb5/5-7/5-7:1.0/host2/target2:0:0/2:0:0:0
  Hardware Class: disk
  Model: "Apple iPod"
  Vendor: usb 0x05ac "Apple"
  Device: usb 0x1260 "iPod"
  Revision: "1.62"
  Serial ID: "YM6411CAVQL"
  Driver: "usb-storage", "sd"
  Driver Modules: "usb_storage"
  Device File: /dev/sdb (/dev/sg1)
  Device Files: /dev/sdb, /dev/disk/by-id/usb-Apple_iPod_000A270018BC2C68, /dev/disk/by-path/pci-0000:00:1d.7-usb-0:7:1.0-scsi-0:0:0:0
  Device Number: block 8:16-8:31 (char 21:1)
  Features: Hotpluggable
  Geometry (Logical): CHS 123/255/63
  Size: 1982464 sectors a 2048 bytes
  Speed: 480 Mbps
  Module Alias: "usb:v05ACp1260d0001dc00dsc00dp00ic08isc06ip50"
  Driver Info #0:
    Driver Status: usb_storage is active
    Driver Activation Cmd: "modprobe usb_storage"
  Config Status: cfg=new, avail=yes, need=no, active=unknown



mblxtv01:/home/mboman # ipod --list
Path Info
   Device Path:      /dev/sdb2
   Mount Point:      /media/TUK'S IPOD
   Control Path:     /media/TUK'S IPOD/iPod_Control/
   HAL ID:           /org/freedesktop/Hal/devices/volume_uuid_9502_7D58
Device Info
   Model Number:     xA489
   Device Model:     Nano (Pink)
   iPod Generation:  Second (2)
   Adv. Capacity:    4 GB
   Is New:           YES
   Writable:         YES
   Serial Number:    YM6411CAVQL
   Firmware Version: (null)
   Manufacturer ID:  YM
   Production Year:  2006
   Production Week:  41
   Production Index: 1574
Volume Info
   Volume Size:      3948134400
   Volume Used:      1294958592
   Available         2653175808
   UUID:             9502-7D58
   Label             TUK'S IPOD
User-Provided Info
   Device Name:      (null)
   User Name:        (null)
   Host Name:        (null)
Supported Artwork Formats
   Cover:            100x100
   Cover:            42x42
   Photo:            41x37
   Photo:            176x132

Comment 4 Fred Blaise 2006-11-26 23:04:16 UTC

Experiencing the same problem in RC1, whether with Banshee or Banshee Helix package.

Comment 5 Cameron Seader 2006-11-27 20:50:34 UTC

Same here with Ipod Video:

Information in-line

ipod --list
Path Info
   Device Path:      /dev/sdf2
   Mount Point:      /media/IPOD
   Control Path:     /media/IPOD/iPod_Control/
   HAL ID:           /org/freedesktop/Hal/devices/volume_uuid_8CD5_1AEA
Device Info
   Model Number:     MA146
   Device Model:     Video (Black)
   iPod Generation:  Fifth (5)
   Adv. Capacity:    30 GB
   Is New:           NO
   Writable:         YES
   Serial Number:    JQ60816LTXK
   Firmware Version: 6.1
   Manufacturer ID:  JQ
   Production Year:  2006
   Production Week:  08
   Production Index: 1381
Volume Info
   Volume Size:      29923568640
   Volume Used:      5003860992
   Available         24919707648
   UUID:             8CD5-1AEA
   Label             IPOD
User-Provided Info
   Device Name:      FLAK
   User Name:        Cameron Seader
   Host Name:        (null)
Supported Artwork Formats
   Cover:            200x200
   Cover:            100x100
   Photo:            50x41
   Photo:            320x240
   Photo:            130x88
   Photo:            640x480


hwinfo --usb
04: SCSI 400.0: 10600 Disk                                      
  [Created at block.229]
  UDI: /org/freedesktop/Hal/devices/storage_serial_Generic_STORAGE_DEVICE_0302066707
  Unique ID: W5SY.6Tk1ko5N99D
  SysFS ID: /block/sdb
  SysFS BusID: 4:0:0:0
  SysFS Device Link: /devices/pci0000:00/0000:00:02.2/usb3/3-6/3-6:1.0/host4/target4:0:0/4:0:0:0
  Hardware Class: disk
  Model: "Generic STORAGE DEVICE"
  Vendor: usb 0x0781 "Generic"
  Device: usb 0x8919 "STORAGE DEVICE"
  Revision: "9317"
  Serial ID: "0302066707"
  Driver: "usb-storage", "sd"
  Driver Modules: "usb_storage"
  Device File: /dev/sdb (/dev/sg1)
  Device Files: /dev/sdb, /dev/disk/by-id/usb-Generic_STORAGE_DEVICE_0302066707, /dev/disk/by-path/pci-0000:00:02.2-usb-0:6:1.0-scsi-0:0:0:0
  Device Number: block 8:16-8:31 (char 21:1)
  Features: Hotpluggable
  Geometry (Logical): CHS 1024/0/62
  Speed: 480 Mbps
  Module Alias: "usb:v0781p8919d9317dc00dsc00dp00ic08isc06ip50"
  Driver Info #0:
    Driver Status: usb_storage is active
    Driver Activation Cmd: "modprobe usb_storage"
  Drive status: no medium
  Config Status: cfg=new, avail=yes, need=no, active=unknown

05: SCSI 400.1: 10600 Disk
  [Created at block.229]
  UDI: /org/freedesktop/Hal/devices/storage_serial_Generic_STORAGE_DEVICE_0302066707_0
  Unique ID: uBVf.+iiY37WLP8E
  SysFS ID: /block/sdc
  SysFS BusID: 4:0:0:1
  SysFS Device Link: /devices/pci0000:00/0000:00:02.2/usb3/3-6/3-6:1.0/host4/target4:0:0/4:0:0:1
  Hardware Class: disk
  Model: "Generic STORAGE DEVICE"
  Vendor: usb 0x0781 "Generic"
  Device: usb 0x8919 "STORAGE DEVICE"
  Revision: "9317"
  Driver: "usb-storage", "sd"
  Driver Modules: "usb_storage"
  Device File: /dev/sdc (/dev/sg2)
  Device Files: /dev/sdc, /dev/disk/by-id/usb-Generic_STORAGE_DEVICE_0302066707, /dev/disk/by-path/pci-0000:00:02.2-usb-0:6:1.0-scsi-0:0:0:1
  Device Number: block 8:32-8:47 (char 21:2)
  Features: Hotpluggable
  Geometry (Logical): CHS 1024/0/62
  Drive status: no medium
  Config Status: cfg=yes, avail=yes, need=no, active=unknown

06: SCSI 400.2: 10600 Disk
  [Created at block.229]
  UDI: /org/freedesktop/Hal/devices/storage_serial_Generic_STORAGE_DEVICE_0302066707_1
  Unique ID: LNlj.+iiY37WLP8E
  SysFS ID: /block/sdd
  SysFS BusID: 4:0:0:2
  SysFS Device Link: /devices/pci0000:00/0000:00:02.2/usb3/3-6/3-6:1.0/host4/target4:0:0/4:0:0:2
  Hardware Class: disk
  Model: "Generic STORAGE DEVICE"
  Vendor: usb 0x0781 "Generic"
  Device: usb 0x8919 "STORAGE DEVICE"
  Revision: "9317"
  Driver: "usb-storage", "sd"
  Driver Modules: "usb_storage"
  Device File: /dev/sdd (/dev/sg3)
  Device Files: /dev/sdd, /dev/disk/by-id/usb-Generic_STORAGE_DEVICE_0302066707, /dev/disk/by-path/pci-0000:00:02.2-usb-0:6:1.0-scsi-0:0:0:2
  Device Number: block 8:48-8:63 (char 21:3)
  Features: Hotpluggable
  Geometry (Logical): CHS 1024/0/62
  Drive status: no medium
  Config Status: cfg=yes, avail=yes, need=no, active=unknown

07: SCSI 400.3: 10600 Disk
  [Created at block.229]
  UDI: /org/freedesktop/Hal/devices/storage_serial_Generic_STORAGE_DEVICE_0302066707_2
  Unique ID: oY+n.+iiY37WLP8E
  SysFS ID: /block/sde
  SysFS BusID: 4:0:0:3
  SysFS Device Link: /devices/pci0000:00/0000:00:02.2/usb3/3-6/3-6:1.0/host4/target4:0:0/4:0:0:3
  Hardware Class: disk
  Model: "Generic STORAGE DEVICE"
  Vendor: usb 0x0781 "Generic"
  Device: usb 0x8919 "STORAGE DEVICE"
  Revision: "9317"
  Driver: "usb-storage", "sd"
  Driver Modules: "usb_storage"
  Device File: /dev/sde (/dev/sg4)
  Device Files: /dev/sde, /dev/disk/by-id/usb-Generic_STORAGE_DEVICE_0302066707, /dev/disk/by-path/pci-0000:00:02.2-usb-0:6:1.0-scsi-0:0:0:3
  Device Number: block 8:64-8:79 (char 21:4)
  Features: Hotpluggable
  Geometry (Logical): CHS 1024/0/62
  Drive status: no medium
  Config Status: cfg=yes, avail=yes, need=no, active=unknown

08: SCSI 500.0: 10600 Disk
  [Created at block.218]
  UDI: /org/freedesktop/Hal/devices/storage_serial_Apple_iPod_000A270014EF3685
  Unique ID: IKvL.fwP1ev96iuC
  SysFS ID: /block/sdf
  SysFS BusID: 5:0:0:0
  SysFS Device Link: /devices/pci0000:00/0000:00:02.2/usb3/3-5/3-5.3/3-5.3:1.0/host5/target5:0:0/5:0:0:0
  Hardware Class: disk
  Model: "Apple iPod"
  Vendor: usb 0x05ac "Apple"
  Device: usb 0x1209 "iPod"
  Revision: "1.62"
  Serial ID: "JQ60816LTXK"
  Driver: "usb-storage", "sd"
  Driver Modules: "usb_storage"
  Device File: /dev/sdf (/dev/sg5)
  Device Files: /dev/sdf, /dev/disk/by-id/usb-Apple_iPod_000A270014EF3685, /dev/disk/by-path/pci-0000:00:02.2-usb-0:5.3:1.0-scsi-0:0:0:0
  Device Number: block 8:80-8:95 (char 21:5)
  Features: Hotpluggable
  Geometry (Logical): CHS 3648/255/63
  Size: 58605120 sectors a 512 bytes
  Speed: 480 Mbps
  Module Alias: "usb:v05ACp1209d0001dc00dsc00dp00ic08isc06ip50"
  Driver Info #0:
    Driver Status: usb_storage is active
    Driver Activation Cmd: "modprobe usb_storage"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

09: USB 00.0: 10a00 Hub
  [Created at usb.122]
  UDI: /org/freedesktop/Hal/devices/usb_device_0_0_0000_00_02_0_if0
  Unique ID: k4bc._5s8cGUf7DD
  SysFS ID: /devices/pci0000:00/0000:00:02.0/usb1/1-0:1.0
  SysFS BusID: 1-0:1.0
  Hardware Class: hub
  Model: "Linux 2.6.18.2-23-default ohci_hcd OHCI Host Controller"
  Hotplug: USB
  Vendor: "Linux 2.6.18.2-23-default ohci_hcd"
  Device: "OHCI Host Controller"
  Revision: "2.06"
  Serial ID: "0000:00:02.0"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 12 Mbps
  Module Alias: "usb:v0000p0000d0206dc09dsc00dp00ic09isc00ip00"
  Driver Info #0:
    Driver Status: usbcore is active
    Driver Activation Cmd: "modprobe usbcore"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

10: USB 00.0: 10a00 Hub
  [Created at usb.122]
  UDI: /org/freedesktop/Hal/devices/usb_device_0_0_0000_00_02_1_if0
  Unique ID: pBe4.lqwjz0HN4V4
  SysFS ID: /devices/pci0000:00/0000:00:02.1/usb2/2-0:1.0
  SysFS BusID: 2-0:1.0
  Hardware Class: hub
  Model: "Linux 2.6.18.2-23-default ohci_hcd OHCI Host Controller"
  Hotplug: USB
  Vendor: "Linux 2.6.18.2-23-default ohci_hcd"
  Device: "OHCI Host Controller"
  Revision: "2.06"
  Serial ID: "0000:00:02.1"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 12 Mbps
  Module Alias: "usb:v0000p0000d0206dc09dsc00dp00ic09isc00ip00"
  Driver Info #0:
    Driver Status: usbcore is active
    Driver Activation Cmd: "modprobe usbcore"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

11: USB 00.0: 10a00 Hub
  [Created at usb.122]
  UDI: /org/freedesktop/Hal/devices/usb_device_0_0_0000_00_02_2_if0
  Unique ID: uIhY.yO1qq6dCCj5
  SysFS ID: /devices/pci0000:00/0000:00:02.2/usb3/3-0:1.0
  SysFS BusID: 3-0:1.0
  Hardware Class: hub
  Model: "Linux 2.6.18.2-23-default ehci_hcd EHCI Host Controller"
  Hotplug: USB
  Vendor: "Linux 2.6.18.2-23-default ehci_hcd"
  Device: "EHCI Host Controller"
  Revision: "2.06"
  Serial ID: "0000:00:02.2"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 480 Mbps
  Module Alias: "usb:v0000p0000d0206dc09dsc00dp01ic09isc00ip00"
  Driver Info #0:
    Driver Status: usbcore is active
    Driver Activation Cmd: "modprobe usbcore"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

13: USB 00.0: 10a00 Hub
  [Created at usb.122]
  UDI: /org/freedesktop/Hal/devices/usb_device_ffffffff_ffffffff_noserial
  Unique ID: 4zpN.U4xJn2ANej6
  Parent ID: uIhY.yO1qq6dCCj5
  SysFS ID: /devices/pci0000:00/0000:00:02.2/usb3/3-5/3-5:1.0
  SysFS BusID: 3-5:1.0
  Hardware Class: hub
  Model: "NEC USB2.0 Hub Controller"
  Hotplug: USB
  Vendor: usb 0x0409 "NEC Systems"
  Device: usb 0x0058 "USB2.0 Hub Controller"
  Revision: "1.00"
  Driver: "hub"
  Driver Modules: "usbcore"
  Speed: 480 Mbps
  Module Alias: "usb:v0409p0058d0100dc09dsc00dp01ic09isc00ip00"
  Driver Info #0:
    Driver Status: usbcore is active
    Driver Activation Cmd: "modprobe usbcore"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #11 (Hub)

This happened in Beta and RC1 no matter if it was banshee or helix banshee.

Comment 6 Andreas Jaeger 2006-11-28 07:16:37 UTC

This is not a blocker bug.

Comment 7 Fred Blaise 2006-12-06 08:46:46 UTC

It's not a blocker, but it _seriously cripples_ the media capabilities of openSUSE. From a desktop standpoint, this is quite bad IMO. And it's not fixed for GM. And it's not even assigned...

Comment 8 Cameron Seader 2006-12-06 16:13:49 UTC

This is so bad that i am just moving to KDE, Amarok works so much better. WOW the difference is amazing.

Comment 9 Anand Bisen 2006-12-06 16:19:24 UTC

It's not a block depends upon perspective. It's blocker for many and non blocker for others.

Comment 10 Alberto Passalacqua 2006-12-16 22:21:01 UTC

Same problem here. Any news? 
This is a blocker bug for many user imo. At least if you consider openSUSE a distribution which targets home users.

I think you should increase priority and solve as soon as possible.

Comment 11 Alberto Passalacqua 2006-12-17 01:46:36 UTC

Btw, the problem is solved in banshee 0.11.3, available on the build server. Just add this repo:

http://software.opensuse.org/download/Banshee/openSUSE_10.2/i586/

I hope an official patch and a working banshee-helix will be released soon throught updates however.

Comment 12 Alberto Passalacqua 2007-01-16 21:24:15 UTC

Will a helix-banshee patch be available for OpenSuSE 10.2?

Comment 13 Jesse Michael 2007-01-18 07:57:37 UTC

I'm having this same problem with a 8gb Nano 2 on 10.2.

The version from that repository works for me as far as detecting the Nano and copying files to it, but the lack of mp3 support in gstreamer is really painful.

Comment 14 Fred Blaise 2007-02-07 18:55:06 UTC

So... when could this be fixed for helix-banshee? Any updates on this? Thanks.

Comment 16 Vince Levey 2007-03-02 14:09:53 UTC

Ditto me for a helix-banshee fix. For those of us who've ditched iTunes for Banshee, this is most frustrating.

Comment 18 Andreas Jaeger 2007-03-05 07:47:38 UTC

Update of banshee and helix-banshee for openSUSE 10.2 is approved: MaintenanceTracker-8619

Comment 19 Alberto Passalacqua 2007-03-23 22:29:23 UTC

Sorry if I'm pushy, but nothing came through online update till now. Any news? :-)

Comment 20 Michael Schröder 2007-03-27 10:31:52 UTC

There's no "patchinfo" file submitted yet...

Comment 21 Marcus Meissner 2007-03-27 10:42:32 UTC

i have submitted one just now.

Comment 25 Michael Schröder 2007-04-19 17:14:19 UTC

helix-banshee needs libipoddevice >= 0.5.2, but the libipoddevice we have in 10.2 is version 0.5.1.

Comment 26 Marcus Meissner 2007-04-20 05:58:23 UTC

Aaron, can you please submit the newer libipoddevice to 10.2?

I saw you did some more changes to banshee etc in SP1, are these
changes useful for 10.2 too?

Comment 28 Marcus Meissner 2007-05-02 07:42:39 UTC

I have cp -a the SLE10-SP libipoddevice verbatim to done/10.2.

Comment 29 Marcus Meissner 2007-05-04 09:59:49 UTC

The update was just approved for release. it should appear on the mirrosr in some hours.

Comment 30 JP Rosevear 2007-10-31 19:18:11 UTC

*** Bug 260929 has been marked as a duplicate of this bug. ***