Bug 299439

Summary:	SATA problems while installing on mainboard Gigabyte MA69VM-S2
Product:	[openSUSE] openSUSE 10.3	Reporter:	andreas hoffmann <andreas.in.hk>
Component:	Kernel	Assignee:	Tejun Heo <teheo>
Status:	RESOLVED DUPLICATE	QA Contact:	E-mail List <qa-bugs>
Severity:	Blocker
Priority:	P5 - None	CC:	grillmm
Version:	Beta 1
Target Milestone:	---
Hardware:	x86-64
OS:	openSUSE 10.3
Whiteboard:
Found By:	Other	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description andreas hoffmann 2007-08-10 19:53:28 UTC

I have a problem with my installation of SuSE 10.3. I installed the
Alpha5 version as the 10.2 version wasn't running on my System with the following chipset (due to problems with the AHCI drivers) Northbridge AMD 690V; Southbridge AMD SB600; I/O Chip: ITE IT8716. My Mainboard is a Gigybyte MA69VM-S2.
The 10.3 Alpha5 Version was runninng and installing great on this
system, but the 10.3 Beta1 don't run at all anymore. I updated the Alpha5 Installation doing a Factory Update with the new DVD from yast2 which worked fine, but after the reboot, to activate the newly installed kernel, the system
cannot boot up again, it hangs with the following error messages:
ata1: port is slow to respond, please be patient (Status 0xd0)
ata1: softreset failed (device not ready)

Those messages repeat for 3 times then it tries to fall back to 1.5
Gbps but also no success.

Then the other 4 sata Ports are also probed like this and also give
the same errors too.

After this I tried a clean Install of 10.3 Beta 1 from the KDE CD
which isn't working as the system hangs while loading the AHCI drivers during installation, the same as I observed with 10.2.

Further details of the System:

CPU: AMD Athlon 64 X2 EE 3800
RAM: 4 GB DDR2
HDD: 2 x 320 GB-SATA
DVD: SATA LG-DVDRecorder

Comment 1 Piotr Miszczak 2007-08-11 09:52:07 UTC

Hi,

I have exactly the same problem with my installation of SuSE 10.3 Beta 1.

After upgrade from Alpha7 to Beta1 the system
cannot boot up again, it hangs with the following error messages:
ata1: port is slow to respond, please be patient (Status 0xd0)
ata1: softreset failed (device not ready).

Clean install of Beta1 also failed. Yast give me message "no hard disk
found".

I have Dell Ispiron 1501, with ATI Radeon RS480 chipset.


Greetings, Piotr Miszczak

Comment 2 Tejun Heo 2007-08-14 02:25:59 UTC

Andreas, Piotr, please post the result of 'lspci -nn' from a working installation or command console during installation (ctrl-alt-f4) in bug 299010.  Thanks.

*** This bug has been marked as a duplicate of bug 299010 ***