Bug 354903

Summary:	Installation aborts after error message
Product:	[openSUSE] openSUSE 11.0	Reporter:	Rastislav Krupansky <rastislav.krupansky>
Component:	Kernel	Assignee:	E-mail List <kernel-maintainers>
Status:	RESOLVED DUPLICATE	QA Contact:	E-mail List <qa-bugs>
Severity:	Blocker
Priority:	P2 - High	CC:	cmoess, info, jeffm, jmolles
Version:	Alpha 2
Target Milestone:	---
Hardware:	x86
OS:	openSUSE 11.0
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	screenshot fstab y2logs during installation snapshot2 y2logs hwinfo

Description Rastislav Krupansky 2008-01-18 21:55:09 UTC

Hello.
I´m not able to install Aplha 1, because installation finished with error:

Failure occurred during following action:
Mounting /dev/sda1 to /windows/C

System  error code was: -3003

mount -r -t ntfs -ousers,gid=users,fmask=133,dmask=022 /dev/sda1 /mnt/windows/C
mount: wrong fs type, bad option, bad superblock on /dev/sda1,
missing codepage or helper program, or other error
In some cases info is found in syslog - try
dmesg | tail or so

I´d like to provide more information like fstab during installation, but i´m not able to get to command line.System seems frozen.

I created similar bug 309074, but it wasn´t solved yet.And in this case i´m sure that windows was shut down correctly :-)

Regards, Rasto

Comment 1 Rastislav Krupansky 2008-01-19 08:28:12 UTC

Created attachment 191077 [details]
screenshot

Comment 2 Rastislav Krupansky 2008-01-19 08:37:14 UTC

Here you are fstab and yast2logs during installation.System wasn´t frozen, i tried to switch to console with CTRL-ALT-F1 not with CTRL-ALT-F2 :-)

Comment 3 Rastislav Krupansky 2008-01-19 08:37:37 UTC

Created attachment 191078 [details]
fstab

Comment 4 Rastislav Krupansky 2008-01-19 08:38:19 UTC

Created attachment 191079 [details]
y2logs during installation

Comment 5 Rastislav Krupansky 2008-01-20 21:25:58 UTC

I installed Aplha 1 without mounted of ntfs partition and then i tried to mount ntfs via yast2, but it was unsuccessful too.
I got error about RAID which is mentioned on snapshot2.But i don't have RAID.

Comment 6 Rastislav Krupansky 2008-01-20 21:33:47 UTC

Created attachment 191125 [details]
snapshot2

Comment 7 Rastislav Krupansky 2008-01-20 21:35:08 UTC

Created attachment 191126 [details]
y2logs

Comment 8 Thomas Fehr 2008-01-21 11:41:29 UTC

Your device /dev/sda1 is neither mountable by the new ntfs-3g filesystem driver 
nor by the old (readonly) ntfs filesystem driver. Not much I can do here
.
Mounting using ntfs-3g shows the following error message:
   Failed to read $MFTMirr: Input/output error
   Failed to mount '/dev/sda1': Input/output error
   NTFS is either inconsistent, or you have hardware faults, or you have a
   SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
   then reboot into Windows TWICE. The usage of the /f parameter is very
   important! If you have SoftRAID/FakeRAID then first you must activate
   it and mount a different device under the /dev/mapper/ directory, (e.g.
   /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation.

This is something kernel people need to look at.

Comment 9 Jeff Mahoney 2008-01-28 17:42:58 UTC

Can you provide the output of 'hwinfo' after you attempt to mount the file system? This seems like your RAID array isn't getting detected correctly, but without more information there's no way to tell.

Comment 10 Rastislav Krupansky 2008-01-28 18:36:38 UTC

As i wrote in comment #5, i don't use RAID.And now i'm back on openSUSE 10.3.When  Alpha2 will be released i'll provide next info.
Btw, Bug 355454 sounds me like this bug, maybe his provider can provide the output hwinfo.

Comment 11 Tristan Hoffmann 2008-02-09 17:29:34 UTC

This problem still exists with Alpha2.
Generelly I think yast shouldn't abort the installation, because this is just a minor error.

Comment 12 Rastislav Krupansky 2008-02-10 10:08:27 UTC

I can confirm also it still does not work in Aplha2.
As for me, severity would be Blocker not only Major.

Comment 13 Rastislav Krupansky 2008-02-10 10:33:34 UTC

Created attachment 194036 [details]
hwinfo

Comment 14 Christian Möß 2008-02-20 14:08:25 UTC

A total Blocker for me too, install fails on 2 different xp-systems with Alpha2.

Comment 15 Christoph Thiel 2008-04-22 11:31:11 UTC

Jeff, NEEDINFO already there in comment #13.

Comment 16 Jeff Mahoney 2008-04-22 14:14:31 UTC


*** This bug has been marked as a duplicate of bug 354113 ***