Bug 409667

Summary:	GNU Cash Document not found
Product:	[openSUSE] openSUSE 11.0	Reporter:	Forgotten User eSbT4d3RhQ <forgotten_eSbT4d3RhQ>
Component:	KDE3	Assignee:	E-mail List <kde-maintainers>
Status:	VERIFIED WONTFIX	QA Contact:	E-mail List <qa-bugs>
Severity:	Normal
Priority:	P3 - Medium	CC:	captain.magnus, dkmoore, forgotten_87oBmiUsGW, forgotten_bSWU20Bh6O, gbonazzoli, pablocosta, wstephenson
Version:	Final
Target Milestone:	---
Hardware:	32bit
OS:	openSUSE 11.0
Whiteboard:
Found By:	Customer	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Bug Depends on:	335529
Bug Blocks:	515446

Description Forgotten User eSbT4d3RhQ 2008-07-16 20:00:14 UTC

+++ This bug was initially created as a clone of Bug #335529 +++

GNUcash Tutorial -> reports

There is no documentation available for /usr/share/gnucash/gnome/help/gnucash/C/gnucash-guide.xml.

However,  "locate gnucash-guide.xml"
/usr/share/gnome/help/gnucash/C/gnucash-guide.xml

Directory error 

[...]

As suggested in comment #9, this report is filed again for openSUSE 11 with KDE, as the error is still there.  The behavior is the same: If I try to start the tutorial, it quits with the message

> GnuCash could not find the files for the help documentation.  This is likely
> because the 'gnucash-docs' package is not installed.

I don't know though, whether the file paths of the original bug report are still valid ...

Comment 1 Forgotten User 87oBmiUsGW 2008-07-17 07:48:04 UTC

Gnucash-guide.xml and gnucash-help.xml are both installed in /usr/share/gnucash/gnome/help/gnucash/C/ in opensuse 11.0. There was some discussion in the original bug about why Gnucash can't find the documentation, but this only happens in openSuse KDE.

This is NOT a minor bug for gnucash users who've had this problem and reported it since at least 10.2.

Comment 2 Pablo Costa 2008-10-05 19:17:09 UTC

I just created a symlink

/usr/share/gnucash/gnome/help/gnucash/en_US/

pointing to

/usr/share/gnucash/gnome/help/gnucash/C/

'strace' shows that GNUCash is looking for gnucash-guide.xml there, but it does not look like the problem comes from here...

access("/usr/share/gnucash/gnome/help/gnucash/en_US/gnucash-guide.xml", F_OK) = 0

I agree with Robert Smits, so I have set the severity to 'normal'.

Comment 3 Forgotten User bSWU20Bh6O 2009-12-02 16:24:25 UTC

All help for gnome applications does not work. See #367442 the gnome team refuses to fix help for gnome from KDE. Closing as wontfix.

Comment 4 Forgotten User 87oBmiUsGW 2009-12-03 06:31:28 UTC

I'd like to see 367442 but apparently I'm not allowed to. 

Declaring something won't  be fixed isn't a resolution, it's a copout. We, opensuse KDE users have been waiting pretty patiently for a fix since 10.2 and now to just throw up your hands and ignore us makes me, at least, quite angry. 

The least you could do is explain what it is that's broken and why you allege the gnome team won't fix something. 

If Gnucash docs worked OK in other distros KDE, why don't they in opensuse KDE?