Bug 411749

Summary:	cannot install the Canon Pixma mp610 - printer nor scanner!
Product:	[openSUSE] openSUSE 11.0	Reporter:	Forgotten User rb_kNbbSKe <forgotten_rb_kNbbSKe>
Component:	YaST2	Assignee:	Michal Zugec <mzugec>
Status:	RESOLVED FIXED	QA Contact:	Jiri Srain <jsrain>
Severity:	Major
Priority:	P5 - None
Version:	Final
Target Milestone:	---
Hardware:	x86-64
OS:	openSUSE 11.0
Whiteboard:
Found By:	Customer	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	requested output

Description Forgotten User rb_kNbbSKe 2008-07-24 07:08:59 UTC

It seems to be impossible to install the all-in-one printer/scanner Canon Pixma MP610: yast doesn't even mention this model and does not see anything on the USB-bus although the device is connected and working properly!

Comment 1 Cyril Hrubis 2008-07-24 17:09:53 UTC

What's output from "hwinfo --scaner" and "hwinfo --printer"?

Comment 2 Forgotten User rb_kNbbSKe 2008-07-24 18:45:07 UTC

Created attachment 229854 [details]
requested output 

Here goes the info. 
As i do see hwinfo --scanner (i catched the typo) doesn't output anything ?!
so i included an lsusb from the canon-usb bus...

Ciao - Jos.

Comment 3 Michal Zugec 2008-07-25 13:00:46 UTC

Change serverity to MAJOR (Major loss of function)

Comment 4 Forgotten User rb_kNbbSKe 2008-08-01 11:57:37 UTC

Hi Michal,

I am most thankfull for the change you made to the severity if this bug (didn't know the houserules ! ;-) ) - but what's next ?

Can i be of any further help ?

I would like to be able to at least use the scanner, because a great deal of my work needs the ability to scan texts (and OCR afterwards).

Tnx in advance.

Comment 5 Michal Zugec 2008-08-14 06:02:58 UTC

There is new yast2-printer module which fixes most of the bugs. If this problem occurs in this version, please reopen bugreport.
http://mzugec.blogspot.com/2008/08/new-yast2-printer-configuration-module.html