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Bugzilla – Full Text Bug Listing |
| Summary: | java-1_6_0-sun update can't be installed because of dependency problems, but updater gives no user feedback | ||
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| Product: | [openSUSE] openSUSE 11.0 | Reporter: | Christian Boltz <suse-beta> |
| Component: | Java | Assignee: | Thomas Göttlicher <tgoettlicher> |
| Status: | VERIFIED DUPLICATE | QA Contact: | E-mail List <qa-bugs> |
| Severity: | Normal | ||
| Priority: | P5 - None | CC: | meissner |
| Version: | Final | ||
| Target Milestone: | --- | ||
| Hardware: | Other | ||
| OS: | Other | ||
| Whiteboard: | |||
| Found By: | --- | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
| Attachments: | zypper.log | ||
It seems you have locked java-1_6_0-sun and the plugin packages. Can you confirm ('zypper ll', or run the command interactively to get the dependency problem dialog)?
Also check if removing the lock solves your problem. Regarding point b) yes, that would make sense, please open a separate request, assign to me directly. # zypper ll # | Name | Typ | Repository --+-----------------------+---------+----------- 1 | libMagick++1 | package | (jedes) 2 | java-1_6_0-sun | package | (jedes) 3 | java-1_6_0-sun-plugin | package | (jedes) Hmm, I wonder when/why I locked these packages, but anyway: after removing the locks, I was able to install the updates. (Sorry for the false alarm!) Since this makes a) probably invalid, I'd propose to handle b) here instead of duplicating it to another report. Maybe I should add c) no visible feedback (error dialog) in opensuseupdater-kde (separate report?) b) separate report (for me), c) here :O) Thomas? Jano, is this a duplicate of https://bugzilla.novell.com/show_bug.cgi?id=399661#c30 where we decided that the updater applet should handle PROMPT_DEP_RESOLVE with a (better) error message? Yes, it is. OK i'm closing it. Christian, a new report for b) would still be fine, so that it clear right from the initial description what is the bug about. Thanks gyus. *** This bug has been marked as a duplicate of bug 399661 *** b) split to bug 412640 VERIFIED that a) is invalid and c) is a duplicate. |
Created attachment 229997 [details] zypper.log Installing the java-1_6_0-sun update (updateinfo-java-1_6_0-sun-97.xml from 11.0 test updates) fails with opensuseupdater-kde. The reason can be found in zypper.log: [zypp] SATResolver.cc(problems):990 Encountered problems! Here are the solutions: [zypp] SATResolver.cc(problems):990 [zypp] SATResolver.cc(problems):994 Problem 1: [zypp] SATResolver.cc(problems):995 ==================================== [zypp] SATResolver.cc(problems):999 patch:java-1_6_0-sun-97.noarch steht in Konflikt mit java-1_6_0-sun-plugin.i586 < 1.6.0.u7-1.1 angeboten von java-1_6_0-sun-plugin-1.6.0.u6-8.i586 [zypp] SATResolver.cc(problems):1000 ------------------------------------ [zypp] SATResolver.cc(problems):1020 behalten Sie java-1_6_0-sun-plugin-1.6.0.u6-8.i586 nicht installiert [zypp] SATResolver.cc(problems):1020 behalten Sie java-1_6_0-sun-1.6.0.u6-8.i586 nicht installiert [zypp] SATResolver.cc(problems):1188 ------------------------------------ [zypp] SATResolver.cc(problems):1025 patch:java-1_6_0-sun-97.noarch nicht installieren [zypp] SATResolver.cc(problems):1188 ------------------------------------ [zypper] zypper-prompt.cc(get_prompt_reply):181 running non-interactively, returning c This means: - zypper cancels the operation - installation of other updates is also blocked/cancelled as long as the java update is selected - there is _no visible feedback_ (like an error message) shown to the user! - opensuseupdater-kde shows the same updates as available again (no surprise) I think that this bug needs to be fixed at two places: a) in the update, it should be installable without conflicts b) in zypper - blocking all updates because of one faulty update isn't a good idea :-( [tell me if I should open a separate report for this] The attached zypper.log contains only this zypper run (with just the java update selected) to make reading easier.