Bug 416160

Summary:	kde update applet writes errors to /var/log/zypper.log only.
Product:	[openSUSE] openSUSE 11.0	Reporter:	Ciaran Farrell <ciaran.farrell>
Component:	Update Problems	Assignee:	Thomas Göttlicher <tgoettlicher>
Status:	RESOLVED DUPLICATE	QA Contact:	Jiri Srain <jsrain>
Severity:	Minor
Priority:	P5 - None
Version:	Final
Target Milestone:	---
Hardware:	Other
OS:	Other
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Ciaran Farrell 2008-08-11 07:49:41 UTC

While trying to update the system using the kde4 updater applet, there were 16 updates. After clicking 'update' and entering the root password, the only thing that happened was that the update icon told me (again) that new software was available for the system. Nomatter which updates I selected (by default all are selected), this message kept appearing after approximately 5 seconds after I clicked on 'update'.

After examining /var/log/zypper, I saw that the problem was that I had debuginfo packages installed and that there were updates available for the base packages. Such instances were helpfully listed as "problems" and I was able to solve the above problem by deinstalling the debuginfo packages which were causing the problems. After deinstallation, I clicking on the updater applet again, clicking on 'update', entered the root password, and everything worked.

Could the applet not have told me the cause of the problems, or simply to look in /var/log/zypper.log? In the applet configuration, 'show notifications' is checked.

Comment 1 Thomas Göttlicher 2008-08-13 12:54:51 UTC

Thanks for your report.

This problem occurs when zypper isn't able to solve dependencies. Unfortunately the old versions of the updater applet silently ignored this zypper problem. In the latest version of the update applet a dialog is shown and a button for running YaST for dependency solving is offered.


*** This bug has been marked as a duplicate of bug 414288 ***