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Bugzilla – Full Text Bug Listing |
| Summary: | YaST2 hangs on printer configuration | ||
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| Product: | [openSUSE] openSUSE 11.0 | Reporter: | Elmar Stellnberger <estellnb> |
| Component: | YaST2 | Assignee: | Michal Zugec <mzugec> |
| Status: | RESOLVED INVALID | QA Contact: | Jiri Srain <jsrain> |
| Severity: | Critical | ||
| Priority: | P5 - None | CC: | jsmeix |
| Version: | Final | ||
| Target Milestone: | --- | ||
| Hardware: | 64bit | ||
| OS: | openSUSE 11.0 | ||
| Whiteboard: | |||
| Found By: | Customer | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
| Attachments: |
yast2 log file
shorter yast2 log of successive attempts to install printer hwinfo not what you will need: crash not reproduced yast2 log - other similar cfg attempt yast2 log for new interface (all of yast has crashed) pure printer log with besaid crash |
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Description
Elmar Stellnberger
2008-10-28 09:11:04 UTC
Created attachment 248271 [details]
yast2 log file
Created attachment 248274 [details]
shorter yast2 log of successive attempts to install printer
Comment on attachment 248274 [details] shorter yast2 log of successive attempts to install printer see also bug 439438. Please provide following logs with connected usb printer: hwinfo output log dmesg output log Created attachment 248623 [details]
hwinfo
Created attachment 248627 [details]
not what you will need: crash not reproduced
Unfortunately I could not reproduce the crash.
Now it simply breaks with the error message 'error saving file mfc9840cdw'.
Reassign to yast2-maintainers Created attachment 256327 [details]
yast2 log - other similar cfg attempt
before: rm /var/lib/YaST2/printers & ppd_db.ycp
cups(File)DoRequest: client-error-request-value-too-long
any suggestion on how to enable my printer?
Test backported package from 11.1: http://download.opensuse.org/repositories/home:/jsmeix/openSUSE_11.0/ Regarding using FACTORY in openSUSE 11.0 or 10.3, read http://en.opensuse.org/YaST/Development/Printer_Enhancement#Under_construction_for_openSUSE_11.1 And please write your feedback about new yast2-printer package Yast still crashes with the new interface (all of Yast, not just the printer configuration). Besides this: * how can I change printer connections * how can I delete printer connections * it is not possible to select a correct printer driver, though I have installed the drivers for my machine What shall I do? Some days ago I have also opened a support request(10449298321) because I can not print at the moment but have not got any response on it. Could you please help me configuring my printer? How can I reset the printer configuration files? someone has closed my support request without giving any response. All you described is possible with new yast2-printer module. For this segfault, please attach yast log Accidentially I can not remember where to find the y2logs. re comment #13: could you write new bugreport (in bugzilla)? as a workaround you can still use http://localhost:631/ it's /var/log/YaST2/y2log file Created attachment 258058 [details]
yast2 log for new interface (all of yast has crashed)
Created attachment 258060 [details]
pure printer log with besaid crash
May you delete the forelast attachment as soon as you have downloaded it 'yast2 log for new interface (all of yast has crashed)'? It does also contain other information than YaST2 printer log messages. Nevertheless it contains more than one successive printer configuration attempt, all of which have ended with crashes. May I downgrade to the old printer interface now? I think the error is not in the printer interface, because kcmshell printers, the KDE utility to configure printers has also crashed in my case at trying to set the default printer. Can you tell me how to proceed? FYI: I use the new yast2-printer on my openSUSE 11.0 workstation all the time and it never crashed for me but it may look as if it had hang up because of bug #442173. (I do this to make sure that the new yast2-printer is backward compatible at least for openSUSE 11.0) Unfortunately I do not get any answer on http://localhost:631/ though cups has been restarted. What`s the matter here? No I do not think the problems are related to the gui - three different guis refuse to work yast new/old-gui and kcmshell printer. It always crashes on "store queue" after printer setup. what's your locale? (output of "locale" command) oops, comments #1 to #6 belong to a different Opensuse-installation with locale pt_BR.UTF-8; should have opened a new request. Nevertheless at the second installation something is messed up with cups: > lpinfo -m lpinfo: cups-driverd failed to execute. > lpinfo -v lpinfo: cups-deviced failed to execute. > /etc/init.d/cups status Checking for cupsd: running The web interface at repositories/home:/jsmeix/openSUSE_11.0/ simply does not work. I can not select a driver even if I state the location of the .ppd file manually. Selecting USB-connections does not work either; have tested it with both Suse-1..0 installations. Can anyone tell me how to set my printer up? > lpadmin -p ps -v socket://10.0.0.20:9100 -P /usr/share/cups/model/brmfc9840cdw.ppd -E asks for a password, but does not accept the password specified by > lppasswd -g sys -a root localhost:631 does not respond. That system has probably been hacked. Nevertheless the installation that bug has been reported for has been wracked down so that I do not want to test for it any more. Will reopen new bug if issue still present. . |