Bug 508581

Summary: intel [GM45] Xserver freezes the machine
Product: [openSUSE] openSUSE 11.2 Reporter: Kevin Dupuy <kevin.dupuy>
Component: X.OrgAssignee: E-mail List <xorg-maintainer-bugs>
Status: RESOLVED FIXED QA Contact: E-mail List <xorg-maintainer-bugs>
Severity: Critical    
Priority: P3 - Medium CC: forgotten_-UpQBLGEK9, kevin.dupuy, sndirsch
Version: Milestone 2   
Target Milestone: ---   
Hardware: x86-64   
OS: SUSE Other   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Kevin Dupuy 2009-05-31 19:48:06 UTC
User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.10) Gecko/2009042700 SUSE/3.0.10-1.1.1 Firefox/3.0.10

With milestone 2's 64-bit Live CD, the system boots fine, then loads X up until the point at which the round 'wait' cursor is rotating on a black background. At this point, the cursor sits there for a few minutes, rotating (still reacting to mouse movements), then after a few minutes, it simply hangs and the computer doesn't recognize any keyboard or mouse inputs, requiring a hard-reboot.

Reproducible: Always

Steps to Reproduce:
1. Download openSUSE 11.2 Milestone 2 GNOME 64-bit live CD & boot
2. Wait for the boot to finish and witness the cursor
3. Wait a few minutes and then witness it hang.
Actual Results:  
The system hangs with no GUI loaded.

Expected Results:  
The system should have completed loading, allowing the user to use openSUSE

System:
Mobile Intel GM45 Express graphics chipsets
Intel Core 2 Duo CPU
Comment 1 Forgotten User -UpQBLGEK9 2009-06-05 20:43:12 UTC
Hello,

I've also got an intel gm45 chipset in my satellite pro laptop.

I installed opensuse 11.1(x86_64) with the vanilla kernel from 
http://download.opensuse.org/repositories/Kernel:/Vanilla/openSUSE_11.1/
and the xorg from 
http://download.opensuse.org/repositories/X11:/XOrg/openSUSE_11.1/

I needed the kernel to get my wifi working (also intel Wireless WiFi Link 5100)
Then my Xorg stopped working
So I also upgraded my Xorg

I found this entry for the xorg.conf device section that took care of the problem
  Option       "AccelMethod" "UXA"
This one is also needed if it is not there
  Option       "EXANoComposite"

Now I got X and with 3d desktop effects (i have dri enabled), but after a while x becomes very slow to react, for example opening a new tab in firefox completely locks the system for several seconds after which the system resumes function.
This becomes worse when time passes even without switching tabs in ff or switching apps, until it is so bad the system is no longer functional and I need to reboot or power cycle if reboot is no longer responding.

This effect takes a few minutes to establish, large applications help speed up this process (firefox with flash applications in multiple tabs, open office with big document,adobe acrobat reader, the adobe software is very good to reproduce the effect)

my 2cents

below is the output from hwinfo --gfx on my system
Cheers
Rob Verduijn


hwinfo --gfx
09: PCI 02.0: 0300 VGA compatible controller (VGA)
  [Created at pci.318]
  UDI: /org/freedesktop/Hal/devices/pci_8086_2a42
  Unique ID: _Znp.+ijxKbk91tE
  SysFS ID: /devices/pci0000:00/0000:00:02.0
  SysFS BusID: 0000:00:02.0
  Hardware Class: graphics card
  Model: "Intel Mobile 4 Series Chipset Integrated Graphics Controller"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x2a42 "Mobile 4 Series Chipset Integrated Graphics Controller"
  SubVendor: pci 0x1179 "Toshiba America Info Systems"
  SubDevice: pci 0xff66
  Revision: 0x07
  Memory Range: 0x90000000-0x903fffff (rw,non-prefetchable)
  Memory Range: 0x80000000-0x8fffffff (rw,prefetchable)
  I/O Ports: 0x5110-0x5117 (rw)
  IRQ: 30 (352059 events)
  I/O Ports: 0x3c0-0x3df (rw)
  Module Alias: "pci:v00008086d00002A42sv00001179sd0000FF66bc03sc00i00"
  Config Status: cfg=no, avail=yes, need=no, active=unknown

10: PCI 02.1: 0380 Display controller
  [Created at pci.318]
  UDI: /org/freedesktop/Hal/devices/pci_8086_2a43
  Unique ID: ruGf.W95aER1qIU4
  SysFS ID: /devices/pci0000:00/0000:00:02.1
  SysFS BusID: 0000:00:02.1
  Hardware Class: graphics card
  Model: "Intel Mobile 4 Series Chipset Integrated Graphics Controller"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x2a43 "Mobile 4 Series Chipset Integrated Graphics Controller"
  SubVendor: pci 0x1179 "Toshiba America Info Systems"
  SubDevice: pci 0xff66
  Revision: 0x07
  Memory Range: 0x93500000-0x935fffff (rw,non-prefetchable)
  Module Alias: "pci:v00008086d00002A43sv00001179sd0000FF66bc03sc80i00"
  Config Status: cfg=no, avail=yes, need=no, active=unknown

Primary display adapter: #9
Comment 2 Kevin Dupuy 2009-06-14 00:04:25 UTC
An update on this bug after I've messed around a little more:

1) the mouse *does* move the cursor for a short period, but eventually just quits.

2) if I boot the Live CD in runlevel 3, then login to root and "startx", X seems to start, but the screen turns and remains blank. On the good side, it *does* respond to power off commands (from my laptop's power button), but no other keyboard commands that I could think of.

I think I've isolated this as an X issue, since I've taken GDM out of the picture.

Rob: I'm not terribly sure our issues are the same...
Comment 3 Stefan Dirsch 2009-06-17 16:46:35 UTC
Can you still reproduce the issue after updating the packages from X11:XOrg?
Comment 4 Stefan Dirsch 2009-06-25 03:17:13 UTC
Apparently not. Thus closing as fixed.