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Bugzilla – Full Text Bug Listing |
| Summary: | Installation Freeze Milestone7 i586 DVD | ||
|---|---|---|---|
| Product: | [openSUSE] openSUSE 11.2 | Reporter: | andrea florio <andrea> |
| Component: | Kernel | Assignee: | Thomas Renninger <trenn> |
| Status: | RESOLVED UPSTREAM | QA Contact: | E-mail List <qa-bugs> |
| Severity: | Critical | ||
| Priority: | P2 - High | CC: | coolo, jeffm |
| Version: | Factory | Flags: | coolo:
SHIP_STOPPER-
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| Target Milestone: | --- | ||
| Hardware: | x86-64 | ||
| OS: | Other | ||
| Whiteboard: | |||
| Found By: | --- | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
| Attachments: |
Hardware information
y2logs new logs after a new freeze and reboot Xorg.0.log xorg logs /var/log/messages |
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Are you still able to switch consoles, e.g. alt-ctrl-f2? If so, provide yast logs I assume media check was successful? yes, both md5 and sha1 sum was correct.. i also tried to re-burn the DVD at slower speed and i tried again. 1st time : the machine automatically reboot (about after "new installation/upgrade" screen) 2nd time: installation freeze, keyboard and mouse do not works (i want to check ncurses installation, maybe that's X.org freeze) 3rd time: installation successful using the same media all the 3 times... sorry... one mistake 3rd time: installation freeze in "automatic configuration" after reboot 4th time: installation successful i think that because the 3rd time froze when it was installed on the pc, y2logs should include freeza data isn't it? #1 is still unanswered/unprovided Created attachment 318995 [details]
y2logs
it looks to be a X.org failure, even after a succesfull installation (when i freeze i cannot switch to shell) it freeze several times. When it freeze it also reboot sometimes. i know you dropped (finally from developer side, why so early?? from end-user side) xorg.conf and i'm afraid the problem is there. in logs you should fine 2 or 3 times so rpms fail installation because after freeze/reboot rpm db was broken, and i had to manually rebuild it. For installation we still use fbdev driver - for each and everyone (unless you disabled kernel framebuffer, then you get vesa driver). If the issue also occurs during installation, we would have a general issue in X, since after installation the native driver should be running. More likely is that we see a kernel issue here. In any case please provide /var/log/Xorg.0.log, preferrably without any xorg.conf in place. the log hass been already provided: https://bugzilla.novell.com/attachment.cgi?id=318995 Created attachment 319052 [details]
new logs after a new freeze and reboot
added new logs after a new freeze (and automatic reboot)
no xorg.conf used
Created attachment 319054 [details]
Xorg.0.log
nv driver running (GeForce 8600 GT). Nothing obvious in the logfile.
Ok. Please switch to fbdev driver by copying /etc/X11/xorg.conf.install to /etc/X11/xorg.conf (restart Xserver afterwards) to verify if the issue really also occurs with fbdev driver. If it doesn't, nv driver is likely the issue, otherwise we either have a general Xserver issue or it's likely kernel related. Provide feedback. (In reply to comment #10) > Created an attachment (id=319052) [details] > new logs after a new freeze and reboot > > added new logs after a new freeze (and automatic reboot) > > no xorg.conf used This time you used the proprietary NVIDIA driver. We cannot investigate that issue. Make sure that the freeze occurs with the nv driver. For this uninstall the proprietary NVIDIA driver. the issue actually happend on the following stages: booting in DVD installation time (fbdev driver ??) booting from HD (yast2 firstboot automatic config) (nv driver) running time (nv driver) running time (nvidia proprietary driver) i just "cp /etc/X11/xorg.conf.install /etc/X11/xorg.conf" waiting a new freeze Created attachment 319080 [details]
xorg logs
Here new logs using xorg.conf.install as "xorg.conf" it froze anyway (i was running yast2 sw_single
Sounds more like a kernel issue then. Could you attach the lines of /var/log/messages at the time, when such a freeze occurs. Created attachment 319085 [details]
/var/log/messages
attached messages log (i added few comments to allow you understand where it freeze
i forgot to remove "NEEDINFO" So nothing obvious in kernel log either. Sorry, no idea what's happening her. I suggest to boot into runlevel 3. If it's occuring also in runlevel 3, it can't be an X related issue. Well, of course without X you can't do much and maybe the issue can only be reproduced by running a special X applications although the freeze might not be related to X at all. I'm afraid we simply can't investigate intermittent freezes, if they aren't obviously related to X or kernel. Thus the resolution for now can only be WONTFIX. BTW, I'm also suffering by such freezes since some weeks now on my laptop. Probably X or kernel related, but also without any traces in X or kernel logs. So you are not alone here. Stefan, i still have those freeze with M8, and it looks not to be related to X, since also "init 3" freeze too it's definetly a kernel issue, also ubuntu 9.10 with kernel 2.6.31 freeze after few minutes i reported on ubuntu launchpad too: https://bugs.launchpad.net/ubuntu/+bug/442194 i installed 11.1 added lock to kernel-default* zypper dup to 11.2 booting on 11.2 with kernel-desktop-2.6.31 ---> freeze booting on 11.2 with kernel-default-2.6.27 (opensuse 11.1 one) ---> perfectly working we need to find out how many machines it may affect. If this is specific to andea's machine, then it's not a ship stopper, but #20 says differently. ok, there were no other reports against M8, so I don't think it's a ship stopper Do you have another system and/or does your system support a serial console? Setting up a remote console to capture the freeze would be extremely helpful. i think so.. how can check and how can i setup this serial remote console? If you're using the serial console, you'll need a null modem cable between the two machines. Then you boot with console=ttyS0,115200 on the node you're testing and run "screen -L /dev/ttyS0 115200" on the other. Change ttyS0 to whatever is appropriate for each node. Putting it at the end will make it the "primary" console so kernel messages should automatically be directed there. When your system crashes, the messages will be preserved in the screen session on the other machine. The other option is netconsole, but the modules for that aren't on the install initrd. ok guys... good news. after spending weeks searching the web, i discover the problem is quite strange, but easy to fix. looks like new kernel changed a bit the way the call acpi(or apic i always forget it). Any way, most of the asus mother board, now hang because of a bios bug that has been fixed by asus it sealf. A bios upgraded is needed to fix this issue. in particular my mother board: asus M2N-MX SE PLUS needs bios >= 0503 (latest is 06something) i think that should be write into RELEASE NOTES. looks also that disable acpi on boot should be a workaround but i never tought to use it since i never needed it. as you can see i wans't the only one to have such freeze: https://bugzilla.novell.com/show_bug.cgi?id=411797#c34 and again looks to be an asus BIOS problem. one more reason to add this warning into the RELEASE NOTES > looks like new kernel changed a bit the way New kernel means this is fixed for you by a 11.2 latest kernel update? Or did you try the very latest 2.6.33-rcX kernel? If latest 11.2 update kernel does not fix it, it would be great if you double check kernel-default.rpm and kernel-default-base.rpm from here: ftp://ftp.suse.com/pub/projects/kernel/kotd/SLE11-SP1 Best use rpm -ivh ... --force --nodeps boot it once and if you like to you can easily uninstall it again by: rpm -e kernel-default-${full_version}.rpm kernel-default-base-${full_version}.rpm Already setting resolved. |
Created attachment 318471 [details] Hardware information As Summary the installation always freeze on my PC. It freeze after about 5 minutes and usually freeze on installation summary. Before report the bug i got 3 freeze 2 at "installation summary" 1 at "customizing boot options"