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Bugzilla – Full Text Bug Listing |
| Summary: | system-config-printer fails to start | ||
|---|---|---|---|
| Product: | [openSUSE] openSUSE 11.2 | Reporter: | Bernhard Wiedemann <novellbmw> |
| Component: | GNOME | Assignee: | E-mail List <gnome-bugs> |
| Status: | RESOLVED FIXED | QA Contact: | E-mail List <qa-bugs> |
| Severity: | Normal | ||
| Priority: | P3 - Medium | CC: | holgi, jsmeix, meissner, vuntz |
| Version: | Final | ||
| Target Milestone: | --- | ||
| Hardware: | i686 | ||
| OS: | openSUSE 11.2 | ||
| Whiteboard: | maint:released:11.2:29903 | ||
| Found By: | --- | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
found that it works without printers or only local printers, so
Steps to Reproduce:
2.5:
echo ServerName 192.168.11.92 > /etc/cups/client.conf
(with the IP being reachable and having a cupsd+printer configured)
Then I diffed the strace -f output from a working Gnome-install and a non-working KDE4-install and the last lines before the error look thus:
stat64("/usr/share/icons/hicolor/index.theme", {st_mode=S_IFREG|0644, st_size=27759, ...}) = 0
-open("/usr/share/system-config-printer/icons/i-network-printer.png", O_RDONLY|O_LARGEFILE) = 14
-fstat64(14, {st_mode=S_IFREG|0644, st_size=1762, ...}) = 0
-mmap2(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb7397000
-read(14, "\211PNG\r\n\32\n\0\0\0\rIHDR\0\0\0000\0\0\0000\10\6\0\0\0W\2\371"..., 4096) = 1762
-read(14, "", 4096) = 0
-_llseek(14, 0, [0], SEEK_SET) = 0
-read(14, "\211PNG\r\n\32\n\0\0\0\rIHDR\0\0\0000\0\0\0000\10\6\0\0\0W\2\371"..., 4096) = 1762
-close(14) = 0
-munmap(0xb7397000, 4096) = 0
-gettimeofday({1258829683, 360261}, NULL) = 0
-write(2, "Traceback (most recent call last"..., 35) = 35
By coincidence I hit bug 551929 again and did log in over ssh , su - bernhard ; export DISPLAY=:0.0 before running system-config-printer there and it worked. after some diffing of environment variables and trying system-config-printer I found a workaround: unset GTK2_RC_FILES the original value was: GTK2_RC_FILES=/etc/gtk-2.0/gtkrc:/usr/share/themes//QtCurve/gtk-2.0/gtkrc:/home/bernhard/.gtkrc-2.0-qtengine:/home/bernhard/.gtkrc-2.0:/home/bernhard/.kde4/share/config/gtkrc-2.0 Omitting just /usr/share/themes//QtCurve/gtk-2.0/gtkrc also makes it work, so this bug appears to be some incompatibility between QtCurve and system-config-printer. bug also occurs with GTK2_RC_FILES= system-config-printer as well as with old qtcurve-gtk2-0.59.7-2.4 from openSUSE-11.1 so it is rather a bug in system-config-printer or its dependencies. Can you try the system-config-printer package in home:vuntz:11.2-testing? It should contain a fix for this bug. I tried http://download.opensuse.org/repositories/home:/vuntz:/11.2-testing/openSUSE_11.2/i586/system-config-printer-1.1.12-4.1.i586.rpm now it does (with the standard env including QtCurve) > system-config-printer File "/usr/share/system-config-printer/system-config-printer.py", line 1482 except gobject.GError: ^ IndentationError: unindent does not match any outer indentation level to be sure, I also upgraded to udev-configure-printer-1.1.12-4.1.i586.rpm python-cupshelpers-1.1.12-4.1.i586.rpm but still the same effect. Oops, sorry, I updated the package. Can you try again? (and in case this happens in the future, just edit the file and try to make sure the indentation is correct). This works now and also fixes original bug. Maintenance team: can we push the home:vuntz:11.2-testing/system-config-printer package as a maintenance update for 11.2? It just adds a small patch to make the application work under KDE. it misses to load icons? and you add a try/except section ... Why not add a require of the package that provides the icons to fix it? (In reply to comment #13) > it misses to load icons? and you add a try/except section ... It's emblems, not all icons. So it's not really visible. Also note that the patch comes from upstream. > Why not add a require of the package that provides the icons to fix it? Because it won't work: the user would have to use this theme anyway. I think most KDE users won't use gnome-icon-theme, so it really wouldn't help. (A complete fix would involve fixing the base KDE theme to provide those icons, or to have system-config-printer ship those icons -- the latter is unlikely to happen, I think) then i guess we can do it this way. as it fixes a non working package +1 for update The SWAMPID for this issue is 29899. Please submit the patch and patchinfo file using this ID. (https://swamp.suse.de/webswamp/wf/29899) +1 update process started Patchinfo filled, package submitted (sr#28056) => closing. Update released for: python-cupshelpers, system-config-printer, system-config-printer-debugsource, system-config-printer-lang, udev-configure-printer, udev-configure-printer-debuginfo Products: openSUSE 11.2 (debug, i586, x86_64) This is an autogenerated message for OBS integration: This bug (555569) was mentioned in https://build.opensuse.org/request/show/28056 11.2:Test / system-config-printer |
User-Agent: Mozilla/5.0 (X11; U; Linux i686; de; rv:1.9.1.4) Gecko/20091016 SUSE/3.5.4-1.1.2 Firefox/3.5.4 when calling system-config-printer it only outputs a backtrace (see below) Reproducible: Always Steps to Reproduce: 1. have fresh install from KDE4-LiveCD 2. sudo zypper in system-config-printer 3. system-config-printer Actual Results: Traceback (most recent call last): File "/usr/share/system-config-printer/system-config-printer.py", line 6846, in <module> focus_on_map) File "/usr/share/system-config-printer/system-config-printer.py", line 6794, in main print_test_page, focus_on_map) File "/usr/share/system-config-printer/system-config-printer.py", line 822, in __init__ self.populateList() File "/usr/share/system-config-printer/system-config-printer.py", line 1472, in populateList default_emblem = theme.load_icon (def_emblem, w/2, 0) glib.GError: Icon 'emblem-default' not present in theme Expected Results: should start and show printers as it did on some install from gnome liveCD maybe related to bug 546013 installing gnome-themes did not help.