Bug 557961

Summary:	Unable to shutdown
Product:	[openSUSE] openSUSE 11.2	Reporter:	Forgotten User 43hR8jU1CO <forgotten_43hR8jU1CO>
Component:	Other	Assignee:	E-mail List <gnome-bugs>
Status:	RESOLVED DUPLICATE	QA Contact:	E-mail List <qa-bugs>
Severity:	Major
Priority:	P5 - None	CC:	forgotten_43hR8jU1CO, lchiquitto, matthias_hueller, sreeves
Version:	Final
Target Milestone:	---
Hardware:	i686
OS:	openSUSE 11.2
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Forgotten User 43hR8jU1CO 2009-11-24 09:12:02 UTC

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.1.4) Gecko/20091016 SUSE/3.5.4-1.1.2 Firefox/3.5.4

I have installed openSUSE 11.2 32-bit GNOME from DVD. When ever I try to shutdown computer from Computer -> Shutdown -> Shut Down; it will go back to GDM login. 

Shutdown from terminal with halt works. 

Reproducible: Always

Steps to Reproduce:
1. Click on Computer
2. Click on Shutdown
3. Click on Shut Down
Actual Results:  
It will go back to GDM Login screen. Even clicking the Shut Down button from the GDM login screen then will not work. If I am to login from then, it will go to a black screen and hang.

Expected Results:  
Should shutdown properly

Below is my lspci:

00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 01)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5788 Gigabit Ethernet (rev 03)
02:09.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
02:09.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller
02:09.4 Communication controller: Texas Instruments PCIxx12 GemCore based SmartCard controller
08:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection (rev 02)

Comment 1 Forgotten User 43hR8jU1CO 2010-01-14 13:00:25 UTC

Any feedback from this? openSUSE KDE seems to be unaffected.

Comment 2 Leonardo Chiquitto 2010-01-14 13:29:32 UTC

I remember having this problem on 11.2 GM. It no longer happens on Factory, so I believe it was fixed by a newer GNOME version. Not sure if the fix will be back ported to 11.2.

Comment 3 Forgotten User 43hR8jU1CO 2010-01-14 17:23:18 UTC

Hi, so does that mean that no fixes will be avialable? It has also happened on my HP 2140 netbook.

Comment 4 Leonardo Chiquitto 2010-01-14 17:29:17 UTC

That's something for the GNOME team to answer.

Comment 5 Matthias Hüller 2010-01-16 09:55:18 UTC

I'm having the same problem with openSUSE 11.2 on my Thinkpad T400 when trying to shutdown via "Computer -> Shutdown -> Shut Down".

a) Sometimes the shutdown works properly
b) Sometimes the shutdown just takes me back to GDM login ==> Then I'm able to log in again
c) Sometimes the shutdown just takes me back to GDM login ==> When I try to log in again, openSUSE continues the shutdown after the "keydown" of the last char/symbol of my password (without pressing "enter" or clicking somewhere)

Very strange... and very annoying.

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.1.4)
> Gecko/20091016 SUSE/3.5.4-1.1.2 Firefox/3.5.4
> 
> I have installed openSUSE 11.2 32-bit GNOME from DVD. When ever I try to
> shutdown computer from Computer -> Shutdown -> Shut Down; it will go back to
> GDM login. 
> 
> Shutdown from terminal with halt works. 
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> 1. Click on Computer
> 2. Click on Shutdown
> 3. Click on Shut Down
> Actual Results:  
> It will go back to GDM Login screen. Even clicking the Shut Down button from
> the GDM login screen then will not work. If I am to login from then, it will go
> to a black screen and hang.
> 
> Expected Results:  
> Should shutdown properly
> 
> Below is my lspci:
> 
> 00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and
> 945GT Express Memory Controller Hub (rev 03)
> 00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS,
> 943/940GML Express Integrated Graphics Controller (rev 03)
> 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML
> Express Integrated Graphics Controller (rev 03)
> 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition
> Audio Controller (rev 01)
> 00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1
> (rev 01)
> 00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> Controller #1 (rev 01)
> 00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> Controller #2 (rev 01)
> 00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> Controller #3 (rev 01)
> 00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> Controller #4 (rev 01)
> 00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI
> Controller (rev 01)
> 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1)
> 00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge
> (rev 01)
> 00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller
> (rev 01)
> 02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5788 Gigabit
> Ethernet (rev 03)
> 02:09.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
> 02:09.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE
> 1394 Host Controller
> 02:09.4 Communication controller: Texas Instruments PCIxx12 GemCore based
> SmartCard controller
> 08:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan]
> Network Connection (rev 02)

Comment 6 Forgotten User 43hR8jU1CO 2010-01-16 12:02:46 UTC

GNOME is ok in Fedora 12 and Ubuntu 9.10. Seems like an openSUSE 11.2 issue.


(In reply to comment #5)
> I'm having the same problem with openSUSE 11.2 on my Thinkpad T400 when trying
> to shutdown via "Computer -> Shutdown -> Shut Down".
> 
> a) Sometimes the shutdown works properly
> b) Sometimes the shutdown just takes me back to GDM login ==> Then I'm able to
> log in again
> c) Sometimes the shutdown just takes me back to GDM login ==> When I try to log
> in again, openSUSE continues the shutdown after the "keydown" of the last
> char/symbol of my password (without pressing "enter" or clicking somewhere)
> 
> Very strange... and very annoying.
> 
> (In reply to comment #0)
> > User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.1.4)
> > Gecko/20091016 SUSE/3.5.4-1.1.2 Firefox/3.5.4
> > 
> > I have installed openSUSE 11.2 32-bit GNOME from DVD. When ever I try to
> > shutdown computer from Computer -> Shutdown -> Shut Down; it will go back to
> > GDM login. 
> > 
> > Shutdown from terminal with halt works. 
> > 
> > Reproducible: Always
> > 
> > Steps to Reproduce:
> > 1. Click on Computer
> > 2. Click on Shutdown
> > 3. Click on Shut Down
> > Actual Results:  
> > It will go back to GDM Login screen. Even clicking the Shut Down button from
> > the GDM login screen then will not work. If I am to login from then, it will go
> > to a black screen and hang.
> > 
> > Expected Results:  
> > Should shutdown properly
> > 
> > Below is my lspci:
> > 
> > 00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and
> > 945GT Express Memory Controller Hub (rev 03)
> > 00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS,
> > 943/940GML Express Integrated Graphics Controller (rev 03)
> > 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML
> > Express Integrated Graphics Controller (rev 03)
> > 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition
> > Audio Controller (rev 01)
> > 00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1
> > (rev 01)
> > 00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> > Controller #1 (rev 01)
> > 00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> > Controller #2 (rev 01)
> > 00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> > Controller #3 (rev 01)
> > 00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> > Controller #4 (rev 01)
> > 00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI
> > Controller (rev 01)
> > 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1)
> > 00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge
> > (rev 01)
> > 00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller
> > (rev 01)
> > 02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5788 Gigabit
> > Ethernet (rev 03)
> > 02:09.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
> > 02:09.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE
> > 1394 Host Controller
> > 02:09.4 Communication controller: Texas Instruments PCIxx12 GemCore based
> > SmartCard controller
> > 08:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan]
> > Network Connection (rev 02)

Comment 7 Scott Reeves 2010-01-19 20:25:07 UTC

duplicate of 540482

*** This bug has been marked as a duplicate of bug 540482 ***