Bug 58952 (suse43952)

Summary:	Mozilla should show a warning when glyphs for printing are missing
Product:	[openSUSE] openSUSE 11.0	Reporter:	Johannes Meixner <jsmeix>
Component:	Firefox	Assignee:	E-mail List <bnc-team-mozilla>
Status:	RESOLVED WONTFIX	QA Contact:	E-mail List <qa-bugs>
Severity:	Enhancement
Priority:	P4 - Low	CC:	jshin
Version:	Alpha 2	Keywords:	should_go_upstream
Target Milestone:	---
Hardware:	All
OS:	SuSE Pro 9.2
Whiteboard:	gnome-wrong-out-of-the-box
Found By:	Development	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Johannes Meixner 2004-08-19 18:27:48 UTC

When Mozilla is producing a printout and it cannot find a suitable font
then it silently replaces glyph names with ".notdef" which results an
empty box printed instead of the real glyph.

In this case the result is really an error in the printout.

Therefore Mozilla should show at least a warning message to the user
to have her informed that some characters may not be printed.

It would be nice if Mozilla could also show a hint which font
or which kind of font is missing (e.g. "no traditional Chinese font").

As no such message is shown at the moment the user blames the
printing system for the wrong printout but the printing system
prints it exactly what Mozilla has made.

Comment 1 Johannes Meixner 2004-08-19 18:35:10 UTC

See the initial comment in the related problem report
http://bugzilla.suse.de/show_bug.cgi?id=43903

Comment 2 Wolfgang Rosenauer 2005-04-07 19:07:36 UTC

is this still valid for current mozilla/firefox printing system?

Comment 3 Johannes Meixner 2005-04-08 07:08:06 UTC

Of course it is valid.
Any application which produces PostScript with embedded fonts can
have the problem that needed fonts are not installed (or are not found).
In particular when Mozilla/Firefox wants to produce CJK PostScript
the CJK fonts must have been installed by then user (they are not
installed by default).

I use mozilla-1.7.5-17 on a 9.2 default installation.
For example go to
http://www.ibm.com/cn/
or choose any "exotic" country from
http://www.ibm.com/planetwide/select/selector.html
and then print into a file and then view it with
gs -r60 mozilla.ps
and you see the missing glyphs.
But there was no warning from Mozilla about the missing fonts.
I.e. this warning is still missing.

Comment 4 Wolfgang Rosenauer 2005-04-08 07:47:56 UTC

Jungshik, would this be possible?

Comment 5 Johannes Meixner 2005-04-08 08:12:40 UTC

A typo in comment #3: I use 9.3 (not 9.2).

In comment #1 the URL is no longer valid because our bug IDs have changed.
Now it is: bug #58903.

Comment 6 Wolfgang Rosenauer 2005-04-12 08:02:36 UTC

still valid for 9.3

Comment 7 Andreas Jaeger 2007-05-03 07:28:54 UTC

We're not fixing this for 9.3.  If this bug still exists in openSUSE 10.2, please reopen and change the product.

Comment 8 Johannes Meixner 2007-05-03 09:36:00 UTC

Still present in openSUSE 10.2.
Running MozillaFirefox-2.0-30
Visit this site
http://www.ibm.com/tw/
(see bug #58903)
and print it from Firefox results no warning from Firefox
but all Chinese charactes are printed as empty boxes.

Comment 9 Mark Gordon 2007-11-14 15:42:06 UTC

Equally valid on openSUSE 10.3 with MozillaFirefox-2.0.0.8-1.1 (same site as above).  A few characters do show up, but only because they're embedded in images.  At this point, the best we can realistically hope for is a fix in openSUSE 11.0.  Changing product again and noting the original product in the OS field.

Comment 10 Wolfgang Rosenauer 2009-10-13 05:15:21 UTC

While that is a very valid enhancement request it's out of scope for openSUSE (and a feature anyway).
Postscript in mozilla is nowadays created by cairo anyway (which doesn't make it better in that regard probably).
Closing this as I don't think it makes sense to keep it here.
Please reopen if necessary.