Bug 615446

Summary:	CD/DVD drives not recognized after installation.
Product:	[openSUSE] openSUSE 11.3	Reporter:	Chuck Taylor <chucktr>
Component:	Basesystem	Assignee:	E-mail List <bnc-team-screening>
Status:	RESOLVED FIXED	QA Contact:	E-mail List <qa-bugs>
Severity:	Major
Priority:	P5 - None	CC:	aj, opensuse.lietuviu.kalba
Version:	Factory
Target Milestone:	---
Hardware:	i586
OS:	openSUSE 11.3
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Bug Depends on:	615632
Bug Blocks:

Description Chuck Taylor 2010-06-18 13:54:36 UTC

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.9) Gecko/20100317 SUSE/3.5.9-0.1.1 Firefox/3.5.9

M5 was a disaster for me. M6 and M7 had the same problem. The CD/DVD drives were not readily available. In M7 I had to go into root, My Computer, Right Click on the CD and mount it... then I could read it and install software from it, till the next time. In RC1 I didn't even have that option. The only thing that appeared in My Computer were the Descriptor Titles:

Disk Information
Device Filesystem Total space Available space

Nothing else was there. Nada. So I could not mount what was not displayed. Somehow we lost the Optical Drives. Can't believe that my system is the only one showing this problem. But, I can find no other reports.
In conjunction with this, the USB indicator in the Task Bar is missing. "Normally" when a disc is placed in one of my drives I get information and operations from there. Since it is missing, that may be the problem.

Reproducible: Always

Steps to Reproduce:
1. Install the System
2. Try to read a CD or DVD.
3. You can't find an optical Drive...
Actual Results:  
Outright failure.

Expected Results:  
Nothing.

Contact me with any questions or tests you would like me to perform. I will help all I can to fix the System. I really do like SuSE. We probably just have a typo here somewhere.

Comment 1 Andreas Jaeger 2010-06-18 14:26:42 UTC

Does this happen with GNOME or KDE?

Could you show the output of dmesg, please?

Comment 2 Andreas Jaeger 2010-06-18 14:29:23 UTC

From which media did you install?

Comment 3 Mindaugas Baranauskas 2010-06-18 22:54:45 UTC

I found this bug in openSUSE 11.3RC1, installed KDE LiveCD.
Solution – installing HAL package.

Comment 4 Mindaugas Baranauskas 2010-06-18 22:55:16 UTC

https://bugzilla.novell.com/show_bug.cgi?id=615446

Comment 5 Chuck Taylor 2010-06-19 17:58:38 UTC

Yes, I'm sorry. It was under KDE. I did get it to work long enough to install VMware by FIRST installing HAL and gimp-module-hal. This was detected by carteblanche and oldcpu in the forums. However, it did not stay fixed. Today I tried to view a music CD and the drive was nowhere to be found. Not even in MyComputer. The HDs were listed but not the CD/DVD drive...with a disc in it.

Comment 6 Mindaugas Baranauskas 2010-06-20 13:49:47 UTC

(As said in bug#613898 comment #23)
> I think, there is already some fix in factory as hal is installed and running
> when installing with post-RC1
> http://download.opensuse.org/factory/iso/openSUSE-KDE-LiveCD-x86_64-Build0679-Media.iso
> 
> A workaround for those who installed MS7/RC1, could be thus:
> sudo zypper in hal ; sudo /sbin/insserv haldaemon ; sudo /sbin/reboot

I close this bug. 
Please reopen the bug, If the problem still exist in working 
with HAL package installed on openSUSE 11.3RC1 KDE4 LiveCD 
(or in newer build of KDE LiveCD from http://download.opensuse.org/factory/iso/ )