Bug 1018973 - Intel Wireless 7265 card no longer works in Tumbleweed 2017-01-04 snapshot
Intel Wireless 7265 card no longer works in Tumbleweed 2017-01-04 snapshot
Status: NEW
Classification: openSUSE
Product: openSUSE Tumbleweed
Classification: openSUSE
Component: Installation
Current
x86-64 All
: P5 - None : Major (vote)
: ---
Assigned To: Michal Filka
Jiri Srain
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2017-01-10 01:14 UTC by Matthew Kelley
Modified: 2017-04-24 18:57 UTC (History)
3 users (show)

See Also:
Found By: ---
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


Attachments
Requested Log Files (1.99 MB, application/x-compressed-tar)
2017-01-10 18:56 UTC, Matthew Kelley
Details

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Description Matthew Kelley 2017-01-10 01:14:38 UTC
During install process, Intel Wireless 7265 card is not showing as available in installer. This card is on an Intel NUC NUC5i5RYK. This card is found automatically and works fine on Leap 42.2. 

When investigating issue, I stumbled across some other distributions running kernel 4.9, and they are (or were) having similar problems due to needing to incorporate newer firmware from upstream. Could this be the same issue as Tumbleweed is having?

Please see thread here: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=843936

Hardware report, as reported from Leap 42.2, where card is working well:

26: PCI 200.0: 0282 WLAN controller
  [Created at pci.378]
  Unique ID: y9sn.uP7SjsButCD
  Parent ID: Z7uZ.6PuFFaXfV41
  SysFS ID: /devices/pci0000:00/0000:00:1c.3/0000:02:00.0
  SysFS BusID: 0000:02:00.0
  Hardware Class: network
  Model: "Intel Dual Band Wireless-AC 7265"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x095a "Wireless 7265"
  SubVendor: pci 0x8086 "Intel Corporation"
  SubDevice: pci 0x9010 "Dual Band Wireless-AC 7265"
  Revision: 0x59
  Driver: "iwlwifi"
  Driver Modules: "iwlwifi"
  Device File: wlan0
  Features: WLAN
Comment 1 Takashi Iwai 2017-01-10 06:13:14 UTC
Is it only during installation or even after installation, too?
If the problem happens after the installation, too, please check whether kernel-firmware package was installed and please give the dmesg output.

Since 4.9, the minimal ucode version for 7265 was changed to 17, but kernel-firmware package on TW should provide iwlwifi-7265-17.ucode or newer.
Comment 2 Matthew Kelley 2017-01-10 12:08:57 UTC
I hadn't previously proceeded with the install, past the point of noticing that my wireless card wasn't usable. 

After your question, I did proceed with the install, rebooted and upon initial boot into the newly installed operating system, YaST's Network Settings module did in fact show the "Wireless 7265" card as enabled/visible.

I was able to configure it with the module, and was able to get online with Wicked. It works as expected.

Apparently it's an issue isolated to the installer.

Thanks!
Comment 3 Takashi Iwai 2017-01-10 12:42:49 UTC
OK, thanks.  Let's change the component to Installation, so that the relevant people can take a look.
Comment 4 Arvin Schnell 2017-01-10 12:46:10 UTC
Please provide YaST logs, see http://en.opensuse.org/openSUSE:Bugreport_YaST,
of the installation.
Comment 5 Matthew Kelley 2017-01-10 18:56:09 UTC
Created attachment 709419 [details]
Requested Log Files

Adding log files, per request.
Comment 6 Leo Bistmans 2017-04-24 18:57:03 UTC
(In reply to Takashi Iwai from comment #1)
> Is it only during installation or even after installation, too?
> If the problem happens after the installation, too, please check whether
> kernel-firmware package was installed and please give the dmesg output.
> 
> Since 4.9, the minimal ucode version for 7265 was changed to 17, but
> kernel-firmware package on TW should provide iwlwifi-7265-17.ucode or newer.

rpm -qa | grep kernel-firmware
kernel-firmware-20170404-1.1.noarch

[627594.687718] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[627595.807322] Intel(R) Wireless WiFi driver for Linux
[627595.807323] Copyright(c) 2003- 2015 Intel Corporation
[627595.808426] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-26.ucode failed with error -2
[627595.808434] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-25.ucode failed with error -2
[627595.808439] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-24.ucode failed with error -2
[627595.808445] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-23.ucode failed with error -2
[627595.808971] iwlwifi 0000:02:00.0: loaded firmware version 22.391740.0 op_mode iwlmvm
[627595.813046] iwlwifi 0000:02:00.0: Detected Intel(R) Dual Band Wireless AC 7265, REV=0x210

For me wifi fails after hours or days, this script gets me reconnected so myap01 ssid (using NetworkManager, not Wicked)
sudo rmmod iwlmvm
sudo rmmod iwlwifi
sleep 1
sudo modprobe iwlwifi
sleep 3
sudo nmcli c up myap01

wpa_supplicant log during failure time:
wlp2s0: SME: Trying to authenticate with 5c:35:3b:d2:0d:6e (SSID='myap01' freq=5240 MHz)
wlp2s0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="myap01" auth_failures=1 duration=10 reason=CONN_FAILED

TEMP-DISABLED sounds like you could connect, but the admin says no ;-)