Bug 1118736 - Required to enter personal details to report bugs
Summary: Required to enter personal details to report bugs
Status: REOPENED
: 1130278 (view as bug list)
Alias: None
Product: openSUSE.org
Classification: openSUSE
Component: Bugzilla (show other bugs)
Version: unspecified
Hardware: Other Other
: P5 - None : Major (vote)
Target Milestone: ---
Assignee: Deleted Name
QA Contact: E-mail List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-12-07 08:23 UTC by Luke Plant
Modified: 2019-05-29 14:42 UTC (History)
4 users (show)

See Also:
Found By: ---
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


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Description Luke Plant 2018-12-07 08:23:48 UTC
This bugzilla uses a suse.org SSO service that requires a long list of personal data fields to create an account, including address and phone number. For most of them I was able to enter '-' to pass validation, phone number was harder (I put a fake one in), but I should never be asked, they certainly shouldn't be required fields.

Also, the sign up page has a "I'd like to receive emails from SUSE to stay up-to-date on products, services, news, and promotions Privacy Policy "  which is pre-ticked.

All of this is against GDPR principles - I do not need to enter any of this info to report bugs.
Comment 1 Richard Brown 2018-12-07 10:26:15 UTC
(In reply to Luke Plant from comment #0)
> This bugzilla uses a suse.org SSO service that requires a long list of
> personal data fields to create an account, including address and phone
> number. For most of them I was able to enter '-' to pass validation, phone
> number was harder (I put a fake one in), but I should never be asked, they
> certainly shouldn't be required fields.
> 
> Also, the sign up page has a "I'd like to receive emails from SUSE to stay
> up-to-date on products, services, news, and promotions Privacy Policy " 
> which is pre-ticked.
> 
> All of this is against GDPR principles - I do not need to enter any of this
> info to report bugs.

You are not using the correct form for creating the account

Use the correct one, which does not have those issues

https://www.suse.com/selfreg/jsp/createOpenSuseAccount.jsp?target=http://www.opensuse.org
Comment 2 Luke Plant 2018-12-07 17:08:53 UTC
I don't know how I got to the original form, but it was definitely only though following links from this bugzilla and following instructions after that. When I try again, I get a form with fewer fields.
Comment 3 Felix Miata 2019-03-26 11:43:19 UTC
*** Bug 1130278 has been marked as a duplicate of this bug. ***
Comment 4 Deleted Name 2019-03-26 12:08:43 UTC
> You are not using the correct form for creating the account

One cannot possibly know which is the correct one. Read below.

> I don't know how I got to the original form, but it was definitely only though following links from this bugzilla and following instructions after that. When I try again, I get a form with fewer fields.

All login links redirect to login.microfocus.com and obviously one will register through that portal if one has no account.

This is incorrectly resolved as "Fixed".

Also bug#1130278 is incorrectly marked as duplicate of this one. It overlaps part of it but not the part which says:

> Also it is not necessary a 3rd party site (microfocus) to collect the data.

There is no clear info how one can request limitation of data processing as per GDPR in the sense:

Erasure of all unnecessary data (which is not needed for writing in forums or here) and the data shared with microfocus.

Please kindly review this and provide the proper tools for personal data control (in the hands of the user) as GDPR requires.
Comment 5 Luke Plant 2019-03-26 13:17:05 UTC
Thank you George for arguing that one for me, I didn't have the motivation myself :-)
Comment 6 Deleted Name 2019-03-28 19:39:37 UTC
Something more: It seems impossible to change personal data which is displayed in bugzilla. I have just edited my personal info through the microfocus.com account and the changes are not reflected here. Practically there is no way to control personal data.

Raising the severity to major. This is definitely against GDPR because the personal data is not in control of the user.
Comment 7 Adam Majer 2019-04-01 10:23:19 UTC
(In reply to George - from comment #6)
> Raising the severity to major. This is definitely against GDPR because the
> personal data is not in control of the user.

This is wrong place for this. And you assigned the bug to yourself... so what do you expect to happen? I'm only commenting because I noticed by accident and want to be helpful (I have nothing to do with GDPR anything). The place to report any GDPR requests or comments is via

https://www.suse.com/company/legal/
Comment 8 Deleted Name 2019-04-01 10:32:33 UTC
> And you assigned the bug to yourself... so what do you expect to happen?

As you can see I reported another bug which was marked as duplicate of this one. I have not assigned anything to myself.

And yes, I have already contacted the legal departments of SUSE and Microfocus.
Comment 9 Oliver Kurz 2019-05-29 14:42:52 UTC
https://progress.opensuse.org/issues/49880 had been created related to this report.